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Voice interaction method and device, electronic equipment and storage medium

A voice interaction and voice technology, applied in the field of communication, can solve problems such as high cost and poor voice interaction experience

Active Publication Date: 2021-08-31
SOUNDAI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The present invention provides a voice interaction method, device, electronic equipment and storage medium, which are used to solve the technical problems of high cost and poor voice interaction experience in the prior art, and achieve the purpose of low cost and good voice interaction experience

Method used

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  • Voice interaction method and device, electronic equipment and storage medium
  • Voice interaction method and device, electronic equipment and storage medium
  • Voice interaction method and device, electronic equipment and storage medium

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Embodiment Construction

[0035] In order to make the purpose, technical solutions and advantages of the present invention clearer, the technical solutions in the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the present invention. Obviously, the described embodiments are part of the embodiments of the present invention , but not all examples. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0036] The voice interaction method, device, electronic device, and storage medium according to the embodiments of the present invention are described below with reference to the accompanying drawings.

[0037] Among them, the voice interaction method, device, electronic device, and storage medium of the embodiments of the present invention can be applied in multiple outbound call scenarios, ...

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PUM

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Abstract

The invention provides a voice interaction method and device, electronic equipment and a storage medium. The voice interaction method comprises the steps of acquiring the attribution of a telephone number of a call object, and determining a first local language based on the attribution; and after the call connection with the call object is established successfully, selecting a real person voice recorded in advance according to the first local language to communicate with the call object. The voice interaction method provided by the invention has the advantages of low voice interaction cost and good voice interaction experience.

Description

technical field [0001] The present invention relates to the field of communication technology, and in particular to a voice interaction method, device, electronic equipment and storage medium. Background technique [0002] There are two types of calling modes: incoming calling and outgoing calling. Taking outgoing calling as an example, the commonly used outgoing calling methods include manual outgoing calling and system automatic outgoing calling. In the application scenario of outbound calls, it is usually necessary to communicate with a large number of users. The application scenarios include anti-fraud outbound calls, shopping return calls, sales outbound calls, and so on. If a manual outbound call is adopted, a lot of manpower is wasted and the cost is high; the system’s automatic outbound call method, such as a call center using a "robot operator" instead of a real person to initiate a call to the user, can reduce labor costs, but during the call, Usually, speech synt...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G10L15/00G10L15/22G10L13/08
CPCG10L15/005G10L15/22G10L13/086G10L2015/225
Inventor 陈孝良丁玉江李智勇常乐
Owner SOUNDAI TECH CO LTD
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