Information processing method and device, equipment and storage medium

An information processing method and a technology for reminding information, which are applied in the field of computer applications, can solve problems such as difficult perception by merchants, user chargebacks, and low evaluation of user logistics, and achieve the effect of avoiding a large system load

Pending Publication Date: 2022-01-07
上海寻梦信息技术有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, if the merchant contacts the courier company to deliver the goods, because the courier company’s transshipment is not timely, or accidents during transportation, or other problems cause the express logistics information to stop updating, it will be difficult for the merchant to perceive which shipments are included in all the delivery orders. The courier list has been shipped by the logistics company, which delivery courier list has been shipped by the courier and has logistics information
As a result, when the merchant cannot perceive the real-time logistics status information of the delivered and in-transit courier orders, it is likely to cause the user to return the order and the user's logistics evaluation is low.

Method used

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  • Information processing method and device, equipment and storage medium
  • Information processing method and device, equipment and storage medium
  • Information processing method and device, equipment and storage medium

Examples

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Embodiment Construction

[0060] An example embodiment will now be described more fully with reference to the accompanying drawings. However, an example embodiment can be implemented in a variety of forms and is not to be construed as being limited to the examples set forth herein; in contrast, the present invention will make the present invention will be more comprehensive and complete, and the concept of example embodiments is fully conveyed A technician to those skilled in the art. The features, structures, or characteristics described may be incorporated in one or more embodiments in any suitable manner.

[0061] Further, the drawings are only schematic illustrations of the present invention, and is not necessarily drawn. The same reference numerals in the figures represent the same or similar portions, and thus the repeated description thereof will be omitted. Some of the block diagrams shown in the drawings are functional entities, and do not necessarily have to correspond to physical or logically in...

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Abstract

The invention provides an information processing method and device, equipment and a storage medium, and the information processing method comprises the steps: obtaining the real-time logistics track information of a to-be-monitored order when the update abnormality triggering time is detected; according to the real-time logistics track information, determining whether the logistics state of the to-be-monitored order is updated; if not, abnormal reminding information of the current logistics state is generated; if yes, next detection updating abnormity triggering time is calculated according to the updated logistics state, and the detection updating abnormity triggering time is obtained through calculation according to the updating time of the current logistics state of the order to be monitored and the predicted timeliness information of the current logistics state. According to the invention, detection and reminding of logistics abnormal information are optimized, so that merchants / users can perceive logistics abnormal conditions.

Description

Technical field [0001] The present invention relates to the field of computer applications, in particular, it relates to an information processing method, apparatus, system, device and storage medium. Background technique [0002] With the popularity of online shopping lifestyle, orders and shipments of electronic business platform businesses significantly increased. However, if the business after contact the courier company delivery transport courier company is not timely, or transit accidents, and other problems led to express stop logistics information updates, business is difficult to perceive all shipments in the express orders, which shipments express a single logistics company that has been carried away, which shipped express a single courier business has been carried away and have logistics information. Thus, when the merchant can not perceive shipped and transport logistics express a single real-time status information, the user is likely to result in lower chargeback, a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/08G06Q30/06
CPCG06Q10/083G06Q10/0833G06Q30/0635
Inventor 周世超
Owner 上海寻梦信息技术有限公司
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