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Intelligent outbound voice robot system

A voice robot and robot technology, applied in the field of data communication, can solve the problems of low intelligence and hidden dangers of outbound call system, and achieve the effect of ensuring safety, increasing safety protection, and solving paralysis or information leakage.

Inactive Publication Date: 2022-05-24
南通小红帽网络科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

[0003] However, the existing outbound call system has a low degree of intelligence and has certain potential safety hazards, so it needs to be improved

Method used

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  • Intelligent outbound voice robot system

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Embodiment Construction

[0013] The present invention will be further described below in conjunction with the accompanying drawings.

[0014] In order to make the objectives, technical solutions and advantages of the present invention clearer, the present invention will be further described in detail below with reference to the accompanying drawings and specific embodiments. It should be understood that the specific embodiments described herein are only used to explain the present invention, but not to limit the present invention.

[0015] see figure 1 , an intelligent outbound voice robot system, including an AI robot, a processing system, a scenario module, an outbound platform, a storage module, a monitoring module and an antivirus module. The AI ​​robot is connected to the customer in two directions, and the AI ​​robot is connected to the processing system. The processing system is electrically connected to the context module, the storage module, the monitoring module and the antivirus module, re...

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Abstract

The invention discloses an intelligent outbound voice robot system, which comprises an AI robot, a processing system, a scene module, an outbound platform, a storage module, a monitoring module and an antivirus module, and is characterized in that the AI robot is in two-way connection with a client, and the AI robot is electrically connected with the processing system; the processing system is electrically connected with the scene module, the storage module, the monitoring module and the antivirus module, and the scene module is electrically connected with the outbound platform. By arranging the modules, the intelligent degree is improved, and the monitoring module and the antivirus module are adopted to monitor and antivirus the data and the modules, so that the network security is effectively ensured, the problem of paralysis or information leakage of the whole call-out system caused by viruses is solved, and the security protection is increased.

Description

technical field [0001] The invention relates to the technical field of data communication, in particular to an intelligent outbound voice robot system. Background technique [0002] With the rapid development of communication technology, automatic outbound call services are widely used in various fields: in the education and training industry, the use of automatic outbound calls can quickly and effectively disseminate relevant course information to customers; in the financial industry, automatic outbound calls can be used for telephone calls Collection, repayment reminder, outbound banking business and other scenarios. Automatic outbound call refers to automatically dialing the customer's phone number and playing the recorded voice to the customer, so that the machine can replace the manual completion of information reminder, confirmation and interactive operation. Through the analysis of historical data, automatic outbound call can be planned and targeted. Make outbound ca...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/527H04L9/40
CPCH04M3/527H04L63/1441
Inventor 郁亮亮
Owner 南通小红帽网络科技有限公司
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