Communication equipment management method, system and device, equipment and storage medium

Abstract

The invention discloses a communication equipment management method, system, device and equipment, and a storage medium. The method comprises the following steps: analyzing a to-be-configured base station and to-be-configured operation parameters corresponding to user input information based on a management intention identification model; the intelligent retrieval component retrieves a base station configuration knowledge base, determines a target equipment state field and configuration guidance knowledge data, performs equipment state query on a base station service database based on the target equipment state field, and determines real-time equipment state data associated with a to-be-configured base station; the base station configuration intelligent agent calls a base station configuration planning tool to perform parameter value planning on the to-be-configured operation parameters according to the configuration guidance knowledge data and the real-time equipment state data, and calls a base station configuration issuing tool to issue a first parameter configuration instruction to the to-be-configured base station through a base station management interface, and the to-be-configured base station carries out parameter configuration on the to-be-configured operation parameters based on the planning parameter values. According to the scheme, the convenience and efficiency of base station management can be improved.

Description

Technical Field

[0001] The present specification relates to the technical field of communication equipment management, and in particular to a communication equipment management method, system, device, equipment and storage medium. Background Art

[0002] With the rapid development of communication networks, traditional network management systems (OMCs) rely on users to input parameter configuration instructions written in machine language to configure communication equipment parameters. Users are also required to manually send a series of configuration instructions such as configuration parameter calculation and configuration parameter distribution. The processing efficiency is low and the operation is complicated, resulting in a high threshold for using the system. Users without technical background find it difficult to operate, resulting in a poor user experience. Summary of the invention

[0003] In response to the above-mentioned problems in the prior art, the purpose of this specification is to provide a communication equipment management method, system, device, equipment and storage medium, which can simplify the complexity of base station parameter configuration, improve the convenience and efficiency of base station management, thereby lowering the system usage threshold and improving the user experience.

[0004] To achieve the above objectives, this specification provides the following solutions:

[0005] A communication equipment management method, the method is applied to a communication equipment management system, the system comprises: a management intention recognition model, a base station configuration agent, a base station management tool chain, an intelligent retrieval component and a base station management interface, the intelligent retrieval component comprises: a base station configuration knowledge base and a base station service database, the base station management tool chain comprises: a base station configuration planning tool and a base station configuration delivery tool, the base station management interface is used to communicate with multiple base stations, the method comprises:

[0006] Get user input information;

[0007] When the user input information indicates to configure base station parameters, parsing the base station to be configured and the operating parameters to be configured corresponding to the user input information based on the management intention recognition model;

[0008] The intelligent retrieval component performs knowledge retrieval on the base station configuration knowledge base to determine configuration-related data related to the operating parameters to be configured, wherein the configuration-related data includes: a target device status field and configuration guidance knowledge data, and based on the target device status field, performs a device status query on the base station service database to determine real-time device status data associated with the base station to be configured;

[0009] The base station configuration agent makes a configuration behavior decision based on the operating parameters to be configured, and generates a first calling instruction for the base station configuration planning tool and the base station configuration issuing tool;

[0010] Based on the first calling instruction, calling the base station configuration planning tool, and planning parameter values ​​for the operating parameters to be configured for the base station to be configured according to the configuration guidance knowledge data and the real-time device status data, to obtain planned parameter values;

[0011] Based on the first calling instruction, the base station configuration sending tool is called, and a first parameter configuration instruction is sent to the base station to be configured through the base station management interface. The first parameter configuration instruction carries the operating parameters to be configured and the planned parameter values, so that the base station to be configured performs parameter configuration on the operating parameters to be configured based on the planned parameter values.

[0012] The present application also discloses a communication equipment management system, which includes: a management intention recognition model, a base station configuration agent, a base station management tool chain, an intelligent retrieval component and a base station management interface, the intelligent retrieval component includes: a base station configuration knowledge base and a base station service database, the base station management tool chain includes: a base station configuration planning tool and a base station configuration distribution tool, and the base station management interface is used to communicate with multiple base stations; wherein, the system is used to execute the communication equipment management method as described above.

[0013] The present application also discloses a communication equipment management device, which is applied to a communication equipment management system. The system includes: a management intention recognition model, a base station configuration agent, a base station management tool chain, an intelligent retrieval component and a base station management interface. The intelligent retrieval component includes: a base station configuration knowledge base and a base station service database. The base station management tool chain includes: a base station configuration planning tool and a base station configuration delivery tool. The base station management interface is used to communicate with multiple base stations. The device includes:

[0014] A user input information acquisition module, used to acquire user input information;

[0015] A parameter configuration intention parsing module, used to parse the base station to be configured and the operating parameters to be configured corresponding to the user input information based on the management intention recognition model when the user input information indicates to configure the base station parameters;

[0016] A first retrieval module, configured to perform knowledge retrieval on the base station configuration knowledge base by the intelligent retrieval component to determine configuration-related data related to the operating parameters to be configured, wherein the configuration-related data includes: a target device status field and configuration guidance knowledge data, and based on the target device status field, perform device status query on the base station service database to determine real-time device status data associated with the base station to be configured;

[0017] A first decision module, configured for the base station configuration agent to make a configuration behavior decision based on the operating parameters to be configured, and to generate a first call instruction for the base station configuration planning tool and the base station configuration delivery tool;

[0018] A base station configuration planning module, configured to call the base station configuration planning tool based on the first calling instruction, and plan parameter values ​​for the operating parameters to be configured for the base station to be configured according to the configuration guidance knowledge data and the real-time device status data to obtain planned parameter values;

[0019] A base station configuration sending module is used to call the base station configuration sending tool based on the first calling instruction, and send a first parameter configuration instruction to the base station to be configured through the base station management interface, wherein the first parameter configuration instruction carries the operating parameters to be configured and the planned parameter values, so that the base station to be configured performs parameter configuration on the operating parameters to be configured based on the planned parameter values.

[0020] The present application also discloses a communication device management device, the device comprising a processor and a memory, the memory storing at least one instruction or at least one program, the at least one instruction or at least one program being loaded and executed by the processor to implement the communication device management method as described above.

[0021] The present application also discloses a computer-readable storage medium, in which at least one instruction or at least one program is stored. The at least one instruction or the at least one program is loaded and executed by a processor to implement the communication device management method as described above.

[0022] Compared with the prior art, this application has obvious advantages and beneficial effects. By means of the above technical solution, the communication equipment management method, system, device, equipment and storage medium provided by this application can achieve considerable technical advancement and practicality, and have wide industrial utilization value, and have the following technical effects:

[0023] The technical solution provided by the present application allows users to input natural language information to replace complex command lines, and parses the base stations to be configured and the operating parameters to be configured corresponding to the user input information based on the management intention recognition model, and introduces an intelligent retrieval component including a base station configuration knowledge base and a base station service database, which can improve the convenience of configuration guidance knowledge data retrieval and real-time equipment status data query, and then the base station configuration intelligent agent makes configuration behavior decisions, automatically generates the first call instruction for the base station configuration planning tool and the base station configuration delivery tool, calls the base station configuration planning tool, and plans the parameter values ​​of the operating parameters to be configured for the base station to be configured according to the configuration guidance knowledge data and the real-time equipment status data, and obtains the planning parameters. The value can improve the accuracy and effectiveness of parameter value planning, and then call the base station configuration delivery tool to deliver the first parameter configuration instruction carrying the operating parameters to be configured and the planned parameter values ​​to the base station to be configured through the base station management interface, so that the base station to be configured can perform parameter configuration on the operating parameters to be configured based on the planned parameter values, which can improve the convenience of parameter configuration and the response efficiency of the base station. With the technical solution provided by the present application, the user only needs to describe the base station parameter configuration requirements in natural language, and the communication equipment management system will automatically parse and execute the corresponding base station parameter configuration operations, which greatly simplifies the complexity of base station parameter configuration, improves the convenience and efficiency of base station management, lowers the threshold for using the system, and improves the user experience. BRIEF DESCRIPTION OF THE DRAWINGS

[0024] In order to more clearly illustrate the technical solution of the present invention, the following briefly introduces the drawings required for use in the embodiments or prior art descriptions. Obviously, the drawings described below are only some embodiments of the present invention, and for those of ordinary skill in the art, other drawings can be obtained based on these drawings without creative work.

[0025] Figure 1 is a schematic diagram of an application environment provided by an embodiment of the present application;

[0026] Figure 2 It is a structural diagram of a communication device management system provided by an embodiment of the present application;

[0027] Figure 3 It is a schematic diagram of the business architecture of a communication device management system provided by an embodiment of the present application;

[0028] Figure 4 It is a flow chart of a communication device management method provided in an embodiment of the present application;

[0029] Figure 5a -b is a flowchart of a PCI configuration solution provided in an embodiment of the present application;

[0030] Figure 6It is a flowchart of another communication device management method provided in an embodiment of the present application;

[0031] Figure 7 It is a flowchart of a base station deployment solution provided in an embodiment of the present application;

[0032] Figure 8 It is a flowchart of another communication device management method provided in an embodiment of the present application;

[0033] Fig. 9 It is a flowchart of another communication device management method provided in an embodiment of the present application;

[0034] Fig.10 It is a schematic diagram of an intelligent question-and-answer chat interface provided in an embodiment of the present application;

[0035] Fig.11 It is a flowchart of another communication device management method provided in an embodiment of the present application;

[0036] Fig.12 A communication equipment management device is provided in an embodiment of the present application. DETAILED DESCRIPTION

[0037] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without making creative work are within the scope of protection of the present invention.

[0038] In several embodiments provided in this application, the described system embodiments are only schematic, for example, the division of the above modules is only a logical function division, and there may be other division methods in actual implementation, for example, multiple modules or components may be combined or integrated into another system, or some features may be ignored or not executed. Another point is that the mutual coupling or direct coupling or communication connection shown or discussed may be through some interfaces, indirect coupling or communication connection of modules or units, which may be electrical or other forms.

[0039] To facilitate understanding of the embodiments of the present application, several concepts are briefly introduced below:

[0040] OMC (Operation and Maintenance Center): It is an important part of the communication system and the core infrastructure of operators. Communication operators use OMC to monitor and manage their network equipment and systems. OMC plays an important role in ensuring the stability and reliability of communication networks.

[0041] PCI (Physical Cell Identifier): It is a physical layer identifier used to uniquely identify a cell in mobile communication systems such as LTE and 5G.

[0042] With the rapid development of communication networks, traditional network management systems (OMC) have exposed many problems in equipment management, configuration, and monitoring:

[0043] (1) Complex operation: Traditional OMC relies on command lines or GUI interfaces, requiring operation and maintenance personnel to have high professional knowledge, which is difficult to learn and prone to misoperation.

[0044] (2) Inefficiency: Batch device management often requires manual or script support, which is cumbersome and inefficient when dealing with large-scale devices.

[0045] (3) Difficulty in obtaining information: Equipment status, alarm information, etc. require complex query commands or technical documents, which have low query efficiency and are difficult to respond to in a timely manner.

[0046] (4) Lack of intelligence: Traditional systems lack intelligent processing and are unable to provide operational suggestions or automated processing based on historical data or natural language instructions.

[0047] (5) High technical threshold: It is difficult for users without technical background to operate, and there is a high risk of misoperation.

[0048] Based on this, the inventor has made this application after further research and development, providing a communication equipment management method, system, device, equipment and storage medium.

[0049] See also Figure 1 , Figure 1 is a schematic diagram of an application environment provided by an embodiment of the present application, such as Figure 1As shown, the above-mentioned application environment includes a client side 10, a server side 20 and a base station side 30. The client side 10, the server side 20 and the base station side 30 can be indirectly connected through wireless communication. The base station side 30 includes multiple base stations. The server side 20 is deployed with a communication equipment management system, which includes: a management intention recognition model, a base station configuration agent, a base station management tool chain, an intelligent retrieval component and a base station management interface. The intelligent retrieval component includes: a base station configuration knowledge base and a base station business database. The base station management tool chain includes: a base station configuration planning tool and a base station configuration distribution tool. The base station management interface is used to communicate with multiple base stations. Relevant objects (such as communication equipment management personnel) can send user input information to the server side 20 through the client side 10. When the user input information indicates to configure the base station parameters, the server side 20 parses the base station to be configured and the operating parameters to be configured corresponding to the user input information based on the management intention recognition model. The base station to be configured may be one of the multiple base stations mentioned above. The intelligent retrieval component performs knowledge retrieval on the base station configuration knowledge base to determine the configuration-related data related to the operating parameters to be configured. The configuration-related data includes: a target device status field and configuration guidance knowledge data. Based on the target device status field, the base station service database is queried for device status to determine the real-time device status data associated with the base station to be configured. The base station configuration intelligent agent makes a configuration behavior decision based on the operating parameters to be configured, generates a first call instruction for a base station configuration planning tool and a base station configuration delivery tool, then calls the base station configuration planning tool based on the first call instruction, plans the parameter values ​​of the operating parameters to be configured for the base station to be configured according to the configuration guidance knowledge data and the real-time device status data, and obtains the planned parameter values. Then, based on the first call instruction, calls the base station configuration delivery tool to deliver the first parameter configuration instruction to the base station to be configured through the base station management interface. The first parameter configuration instruction carries the operating parameters to be configured and the planned parameter values. Finally, the base station to be configured performs parameter configuration on the operating parameters to be configured based on the planned parameter values. It should be noted that Figure 1 Just an example.

[0050] The client can be a physical device such as a smartphone, a computer (such as a desktop computer, a tablet computer, a laptop computer), a digital assistant, an intelligent voice interaction device (such as an intelligent speaker), an intelligent wearable device, a vehicle-mounted terminal, etc. It can also be software running in a physical device, such as a computer program. The operating system corresponding to the client can be Android system (Android system), iOS system (a mobile operating system developed by Apple), Linux system (an operating system), Microsoft Windows system (Microsoft Windows operating system), etc.

[0051] The server can be an independent physical server, or a server cluster or distributed system composed of multiple physical servers. It can also be a cloud server that provides basic cloud computing services such as cloud services, cloud databases, cloud computing, cloud functions, cloud storage, network services, cloud communications, middleware services, domain name services, security services, CDN (Content Delivery Network), and big data and artificial intelligence platforms. The server can include a network communication unit, a processor, and a memory, etc. The server can provide background services for the corresponding client.

[0052] A base station is an interface device for mobile devices to access the Internet. A base station can be used to communicate and transmit data with mobile devices (such as mobile phones, wireless network cards, etc.) to achieve wireless communication coverage. Specifically, a base station may include: base station equipment and supporting equipment, wherein the base station equipment includes a baseband unit, a wireless radio unit, and an antenna, and the supporting equipment includes transmission equipment and a power supply, etc.

[0053] It should be noted that the communication device management method provided in the present application can be applied on both the client side and the server side, and is not limited to the embodiments of the above-mentioned application environment.

[0054] The following describes a communication device management system provided by an embodiment of the present application, specifically, Figure 2 As shown, the system may include: a management intention recognition model, a base station management agent, a base station management tool chain, an intelligent retrieval component and a base station management interface, and the base station management interface may be used to communicate with multiple base stations.

[0055] In a specific embodiment, the management intent recognition model can identify the management intent corresponding to the user input information through the session context in which the user input information is located, and parse the key information of the management intent, such as the base station's operating parameters, equipment status, fault type, and operation type. Specifically, the management intent recognition model can parse the base station to be configured and the operating parameters to be configured corresponding to the user input information when the user input information indicates base station parameter configuration; it can also parse the base station search keywords and operation types corresponding to the user input information when the user input information indicates base station batch operations; it can also parse the question intention type and query keywords corresponding to the user input information when the user input information indicates intelligent question and answer; it can also parse the base station fault type corresponding to the user input information when the user input information indicates base station fault handling.

[0056] In a specific embodiment, the management intent recognition model can be a general generative large language model that has been pre-trained for management intent recognition. Specifically, the training data of the management intent recognition model can include: (1) static knowledge content: for example, OMC domain knowledge (communication, network, equipment, etc.), OMC system operation and maintenance and operation manual; (2) thinking guidance samples for completing base station management using the base station management tool chain: for example, thinking guidance samples for base station configuration, and thinking guidance samples for equipment status summary. In an optional embodiment, the management intent recognition model can be a local model or an online model.

[0057] Specifically, the user input information may be natural language input information. Schematically, the user input information may include but is not limited to: text input information and voice input information.

[0058] In a specific embodiment, the base station management agent can make management behavior decisions based on the user's operation intention and call the base station management tool chain to execute related tools and return results. Specifically, the base station management agent can include: a base station configuration agent, a batch operation agent, and a device query agent, wherein the base station configuration agent can make configuration behavior decisions based on the base station to be configured and the operating parameters to be configured corresponding to the user input information, and call the configuration related tools in the base station management tool chain; the batch operation agent can perform batch operations on the corresponding base station based on the base station search keywords and operation types corresponding to the user input information; the device query agent can call the base station data query tool based on the query keywords corresponding to the user input information to query the query results corresponding to the query keywords, such as device operation status data, device alarm data, etc.

[0059] In a specific embodiment, the base station management tool chain can perform corresponding base station management operations according to the call instructions corresponding to the base station management agent. Specifically, the base station management tool chain can include but is not limited to: base station configuration planning tool, base station configuration delivery tool, base station batch operation tool, base station data query tool, base station health monitoring tool and base station status statistics tool, etc., wherein the base station configuration planning tool can plan the parameter values ​​of the to-be-configured operating parameters for the to-be-configured base station according to the user configuration requirements or the equipment operation status; the base station configuration delivery tool can send the parameter values ​​corresponding to the to-be-configured operating parameters to the to-be-configured base station through the base station management interface; the base station batch operation tool can perform batch operations on the selected base stations, and the types of operations that can be performed by the base station batch operation tool can include but are not limited to: base station restart, base station upgrade, base station start-up, base station stop, base station synchronization, etc.; the base station data query tool can query the service-related data of the base station in real time, and the service-related data here can include but are not limited to: equipment operation status data, equipment alarm data, base station frequency band data, base station transmission power data, etc.; the base station health monitoring tool can regularly collect the service-related data of the base station; the base station status statistics tool can summarize the equipment status information in the management area set by the system, such as the number of online devices, the number of alarm devices and the distribution of various alarms.

[0060] In a specific embodiment, the intelligent retrieval component may include: a base station configuration knowledge base and a base station business database. The intelligent retrieval component can provide users with intelligent question and answer services by retrieving knowledge data in the base station configuration knowledge base, and retrieve the latest equipment status information from the base station business database when necessary, thereby generating an intelligent response to the user's base station management needs based on comprehensive document knowledge and real-time data.

[0061] In a specific embodiment, the base station configuration knowledge base may include: OMC system manual, equipment operation manual (equipment function description and configuration reference guide), equipment provider information, equipment operation and maintenance manual (common fault handling guide and alarm handling guide), communication technology evolution and other document contents. The base station configuration knowledge base can provide rich document support for the intelligent retrieval component to respond to the needs of equipment description, fault handling and configuration optimization. Schematically, the intelligent retrieval component can generate configuration suggestions and operation plans for the equipment in combination with the alarm handling guide in the base station configuration knowledge base. For example, when the user enters "how to handle the power shortage alarm of the 5G base station", the intelligent retrieval component will retrieve relevant documents and provide detailed processing steps and precautions; the intelligent retrieval component can also provide users with fault diagnosis and coping methods based on common fault handling guidelines. For example, when the user enters "antenna direction adjustment method", the intelligent retrieval component will provide adjustment steps and related guidance; the intelligent retrieval component can also provide the best processing solution and optimization suggestions for equipment configuration based on the configuration reference guide. For example, when the user enters "how to optimize antenna coverage", the RAG module extracts and generates the best configuration suggestions for antenna coverage from the configuration reference guide.

[0062] In a specific embodiment, the base station service database may store service-related data of each base station in the management area set by the system. Specifically, each base station may include: base station equipment and supporting equipment. The base station equipment may include but is not limited to: 5G base station and communication antenna. The supporting equipment may include but is not limited to: transportation equipment and power supply, etc. The service-related data may include but is not limited to: parameter configuration data, equipment operation status data, equipment alarm data, etc. In an optional embodiment, the base station service database may also store historical data of the system, such as historical operation log data and historical base station service data.

[0063] In a specific embodiment, the intelligent retrieval component can retrieve the latest equipment status information from the base station service database through the system service interface, and respond to base station management tasks from other components of the system through the system service interface. Specifically, the base station management tasks may include but are not limited to: parameter configuration tasks, status query tasks, and alarm response tasks, etc. The system service interface can be a standard API interface. The intelligent retrieval component can interact with the base station service database through the standard API interface to support the execution of on-site equipment operations, status queries, configuration updates and other tasks.

[0064] In a specific embodiment, the base station management interface can be used to directly communicate with multiple base stations within a management area set by the system, so as to perform real-time management and monitoring of each base station.

[0065] See also Figure 3 , Figure 3: is a schematic diagram of a service architecture of a communication device management system provided in an embodiment of the present application. Specifically, the service architecture may include: a user layer, a system layer, and a device layer, wherein:

[0066] The user layer is responsible for content interaction with users. Specifically, the user layer can provide users with a conversation interface (e.g., a text chat interface) and pass the acquired natural language information input by the user to the system layer for processing.

[0067] The system layer is responsible for processing the natural language information input by the user, generating specific base station management instructions and performing base station management operations. The system layer may include: model proxy components, base station management agent components, base station management tool chain components, intelligent retrieval components and device management interfaces; model proxy components may include: local management intention recognition model and online management intention recognition model; intelligent retrieval components may include: base station configuration knowledge base and system business interface, the system business interface is used to interact with the base station business database; base station management agent components may include: base station configuration agent, batch operation agent and device query agent; base station management tool chain components may include: base station configuration planning tool, base station configuration delivery tool, base station batch operation tool, base station data query tool, base station health monitoring tool and base station status statistics tool.

[0068] The device layer is responsible for communicating with the system layer through the base station management interface to perform configuration updates, status queries and batch operations of base stations. Specifically, the device layer may include multiple base stations within the management area set by the system.

[0069] It can be seen from the above embodiments that, compared with the existing communication device management system, the communication management device provided in the embodiments of the present application has the following significant technical advantages and effects:

[0070] (1) Simplify the operation process: Traditional communication equipment management systems rely on complex command lines or scripts to perform equipment management operations. The communication equipment management system provided in the embodiment of the present application uses natural language interaction to allow users to directly complete equipment configuration, query and batch operations through simple language descriptions. This not only reduces the learning cost, but also greatly reduces the risk of misoperation.

[0071] (2) Improving operation and maintenance efficiency: The communication equipment management system provided in the embodiment of the present application allows users to manage a large number of devices at one time (such as batch restart, batch upgrade, etc.) through natural language through a batch operation function, which can greatly improve the efficiency of equipment management when facing the daily maintenance of large-scale equipment.

[0072] (3) Lowering the technical threshold: Operation and maintenance personnel do not need to have professional knowledge of communication networks. They can complete equipment configuration, data query and other operations through simple natural language input, which reduces the dependence on technical documents and lowers the technical threshold for operation and maintenance personnel.

[0073] (4) Intelligent support: The system has a built-in intelligent question-and-answer function that combines the knowledge base and historical data to provide users with real-time equipment parameter descriptions, troubleshooting suggestions, etc., helping operation and maintenance personnel to quickly make correct operational decisions and improve the level of intelligent operation and maintenance.

[0074] (5) Efficiency of information query: It supports operations such as device status query and alarm information summary through natural language, which greatly improves the convenience and response speed of information acquisition and saves a lot of time compared with traditional interface operations and manual statistics.

[0075] (6) Improve the flexibility and scalability of the system: Since the system adopts a three-layer architecture consisting of a user layer, a system layer, and a device layer, and supports the combined application of local models and online models, it can flexibly respond to the management needs of large-scale base stations in different management scenarios. At the same time, the knowledge content of the base station configuration knowledge base and the base stations included in the device layer can be increased or decreased, making the system scalable.

[0076] On the other hand, an embodiment of the present application further provides a communication device management method, which is applied to the communication device management system as described above. Figure 4 It is a flow chart of a communication device management method provided by an embodiment of the present application. The present application provides method operation steps as described in the embodiment or flow chart, but may include more or fewer operation steps based on conventional or non-creative labor. The order of steps listed in the embodiment is only one way of executing the steps among many orders, and does not represent the only order of execution. When the actual system or product is executed, it can be executed in sequence or in parallel according to the method shown in the embodiment or the accompanying drawings (for example, in a parallel processor or multi-threaded processing environment). Specifically, as Figure 4 As shown, the method specifically comprises the following steps:

[0077] S401, obtaining user input information.

[0078] Specifically, the user input information may be natural language input information expressing the user's base station management requirements.

[0079] S402: When the user input information indicates to configure base station parameters, the base station to be configured and the operating parameters to be configured corresponding to the user input information are parsed based on the management intention recognition model.

[0080] Specifically, the management intent recognition model can parse the management intent indicated by the user input information to determine the user's management intent. When the user's management intent is base station parameter configuration, the model parses the base station to be configured and the operating parameters to be configured corresponding to the user input information.

[0081] In a specific embodiment, the base station to be configured may be a base station within a management area preset by the system, and the operating parameter to be configured may be one of multiple operating parameters of the base station preset by the system. Schematically, the multiple operating parameters may include but are not limited to: PCI (Physical Cell Identifier), base station frequency band, base station bandwidth, transmission power, etc.

[0082] S403, the intelligent retrieval component performs knowledge retrieval on the base station configuration knowledge base to determine the configuration-related data related to the operating parameters to be configured, the configuration-related data includes: a target device status field and configuration guidance knowledge data, and based on the target device status field, performs a device status query on the base station service database to determine the real-time device status data associated with the base station to be configured.

[0083] Specifically, the configuration-related data may be the associated data for guiding the parameter configuration of the operating parameters to be configured, and the configuration-related data may include: configuration guidance knowledge data and target device status field. Optionally, the configuration guidance knowledge data may include but is not limited to: best configuration practice data, configuration suggestion data, and parameter value planning algorithm.

[0084] In a specific embodiment, the target device status field may be an influencing factor of the parameter value of the operating parameter to be configured. Specifically, at least one device status field that affects the operating parameter to be configured may be determined as the target device status field from a plurality of device status fields of the base station pre-set by the system.

[0085] In a specific embodiment, the real-time device status data may be the field value of the target device status field of the base station to be configured. Optionally, the intelligent retrieval component may retrieve the field value of the target device status field of the base station to be configured from the base station service database through the system service interface. The system service interface may be a standard API interface.

[0086] S404: The base station configuration agent makes a configuration behavior decision based on the operating parameters to be configured, and generates a first calling instruction for a base station configuration planning tool and a base station configuration delivery tool.

[0087] Specifically, the base station configuration agent can be a base station management agent that has undergone parameter configuration thinking chain training. The base station management agent's management behavior decision-making may include: determining at least one tool to be called in the base station management tool chain and the calling order of the at least one tool to be called. Correspondingly, the base station configuration agent's configuration behavior decision-making based on the operating parameters to be configured may include: based on the operating parameters to be configured, taking the base station configuration planning tool and the base station configuration delivery tool as two tools to be called, and determining the calling order of the two tools to be called, and generating a first calling instruction carrying the calling order.

[0088] S405, based on the first calling instruction, calling the base station configuration planning tool, and planning the parameter values ​​of the operating parameters to be configured for the base station to be configured according to the configuration guidance knowledge data and the real-time device status data, to obtain the planned parameter values.

[0089] In a specific embodiment, the configuration guidance knowledge data may include: a parameter value planning algorithm. The parameter value planning for the operating parameters to be configured for the base station to be configured based on the configuration guidance knowledge data and the real-time device status data may include: determining the input conditions of the parameter value planning algorithm based on the real-time device status data, determining the output parameter value of the operating parameters to be configured corresponding to the input conditions based on the parameter value planning algorithm, and using the output parameter value as the planning parameter value. Specifically, the parameter value planning algorithm here can be set in combination with the specific base station operating parameter type, and this application does not make any special restrictions on this.

[0090] S406, based on the first calling instruction, calling the base station configuration sending tool, sending the first parameter configuration instruction to the base station to be configured through the base station management interface, the first parameter configuration instruction carries the operating parameters to be configured and the planned parameter values, so that the base station to be configured performs parameter configuration on the operating parameters to be configured based on the planned parameter values.

[0091] Specifically, the base station to be configured sets the parameter value of its own operating parameter to be configured as the planned parameter value in response to the first parameter configuration instruction carrying the operating parameter to be configured and the planned parameter value.

[0092] For illustration, take the operating parameter to be configured as PCI as an example, see Figure 5a , Figure 5a This is a PCI configuration solution implemented based on the above communication device management method provided in an embodiment of the present application. Specifically, the PCI configuration solution may include the following steps:

[0093] S501, the user interaction interface of the communication device management system obtains user input information expressing PCI configuration requirements, for example, user input information a is: "Initialize PCI of base station A123".

[0094] S502, parsing the base station to be configured and the operating parameters to be configured corresponding to the user input information based on the management intention recognition model. For example, the base station to be configured corresponding to the user input information a is "base station A123", and the operating parameter to be configured is "PCI".

[0095] S503, the intelligent retrieval component performs knowledge retrieval on the base station configuration knowledge base to determine the target device status fields and configuration guidance knowledge data related to the PCI. For example, the target device status fields related to the PCI include: the cell location of the base station, the adjacent cells of the base station, the PCI of the adjacent cells, etc. The configuration guidance knowledge data is "based on the uniqueness, Mod 3 allocation principle and other specifications, to ensure that the PCI of each cell is unique within the adjacent cell range and to ensure that the PCI is evenly distributed on Mod 3."

[0096] S504, the intelligent retrieval component performs a device status query on the base station service database based on the target device status field to determine the real-time device status data associated with the base station to be configured, for example, querying the cell coordinate data (GPS coordinates) of base station A123 and the PCI of the adjacent cells of base station A123.

[0097] Specifically, when the base station is in controlled mode, the configuration and management of PCI are centrally controlled by the system. After the base station is powered on and initialized, the base station will report the location information of its own cell to the system. Therefore, after the system obtains the user input information a, it can prompt the user to set the base station A123 to controlled mode and power on and initialize, or it can automatically set the base station A123 to controlled mode and power on and initialize.

[0098] S505, the base station configuration agent makes configuration behavior decisions based on PCI, and generates calling instructions for PCI planning tools and PCI delivery tools.

[0099] S506, the PCI planning tool calculates the PCI value of the cell where the base station to be configured is located using the PCI planning algorithm and the cell location coordinates to ensure that the PCI value does not overlap with surrounding cells.

[0100] S507, the PCI issuing tool issues a PCI configuration instruction to the base station to be configured through the base station management interface, the PCI configuration instruction carries the planned PCI value, so that the base station to be configured performs PCI configuration based on the planned PCI value. After the PCI configuration is completed, the base station enters the running state.

[0101] In actual applications, when a base station finds that a neighboring cell has the same PCI value as its own cell, a PCI conflict occurs; when a base station finds that two neighboring cells have the same PCI, PCI confusion occurs. Figure 5bAs shown, during base station operation, if the base station detects a PCI conflict or confusion, the base station can report the conflict information to the system. The intelligent retrieval component and the base station configuration agent work together to calculate a new PCI value based on real-time monitoring data to avoid the recurrence of the conflict.

[0102] In a specific embodiment, Figure 6 As shown, the above method may also include:

[0103] S407, when the user input information indicates to configure base station parameters, the base station to be configured, the operating parameters to be configured, and the input parameter values ​​corresponding to the operating parameters to be configured corresponding to the user input information are parsed based on the management intention recognition model.

[0104] S408, the base station configuration agent makes a configuration behavior decision based on the operating parameters to be configured and the input parameter values, and generates a third calling instruction for the base station configuration delivery tool.

[0105] Specifically, when the user input information includes input parameter values, the system can directly configure parameters based on the user's input parameter values ​​without the need for parameter value planning. Therefore, the base station configuration agent only needs to generate a third call instruction for the base station configuration delivery tool.

[0106] S409, based on the third calling instruction, calling the base station configuration sending tool, sending the second parameter configuration instruction to the base station to be configured through the base station management interface, the second parameter configuration instruction carries the operating parameters to be configured and the input parameter values, so that the base station to be configured performs parameter configuration on the operating parameters to be configured based on the input parameter values.

[0107] Specifically, the base station to be configured sets the parameter value of its own operating parameter to be configured as the input parameter value in response to the second parameter configuration instruction carrying the operating parameter to be configured and the input parameter value.

[0108] Schematically, the base station opening process includes multiple parameter configuration processes. Each parameter configuration process is parsed by the management intention recognition model to parse the user input information, and the base station configuration agent automatically generates specific base station configuration instructions to call the base station configuration delivery tool to communicate with the base station through the base station management interface, and finally complete the base station opening operation. Specifically, Figure 7 As shown, the base station deployment solution implemented based on the above communication device management method may include the following steps:

[0109] S701, configure basic parameters of the base station.

[0110] Specifically, the management intention recognition model parses the user input information b of the type "Configure the basic parameters of base station XX" to determine the target base station, at least one basic parameter (including: site ID, cell ID, etc.) and the input parameter value of each basic parameter corresponding to the user input information, and the base station configuration agent calls the base station configuration delivery tool to send basic parameter configuration instructions to the target base station so that the target base station completes the basic parameter settings. For example, the user input information b is "Configure the site ID of base station A123 to be 1234 and the cell ID to be 56". After the management intention recognition model parses the user input information b, the base station configuration agent calls the base station configuration delivery tool to send basic parameter configuration instructions to the target base station "A123" so that the target base station "A123" configures the site ID to 1234 and the cell ID to 56.

[0111] S702: Configure the frequency band and bandwidth of the base station.

[0112] Specifically, the management intention recognition model parses the user input information c of the type "Set the frequency band and bandwidth of base station XX" to determine the target base station corresponding to the user input information, the input parameter value corresponding to the frequency band, and the input parameter value corresponding to the bandwidth. The base station configuration agent calls the base station configuration delivery tool to send the frequency band and bandwidth configuration instructions to the target base station, so that the target base station completes the setting of the frequency band and bandwidth. For example, the user input information c is "Configure the frequency band of base station A123 to 1800MHz and the bandwidth to 20MHz". After the management intention recognition model parses the user input information c, the base station configuration agent calls the base station configuration delivery tool to send the frequency band and bandwidth configuration instructions to the target base station "A123", so that the target base station "A123" configures the frequency band to 1800MHz and the bandwidth to 20MHz.

[0113] S703: Configure antenna parameters of the base station.

[0114] Specifically, the management intention recognition model parses the user input information d of the type "Configure base station XX antenna parameters" to determine the target base station, at least one antenna parameter (including: antenna model, azimuth, elevation, etc.) and the input parameter value of each antenna parameter corresponding to the user input information, and the base station configuration agent calls the base station configuration delivery tool to send antenna parameter configuration instructions to the target base station so that the target base station completes the setting of antenna parameters. For example, the user input information d is "Configure the antenna model of base station A123 to be XX, the azimuth to be 30 degrees, and the elevation to be 15 degrees". After the management intention recognition model parses the user input information d, the base station configuration agent calls the base station configuration delivery tool to send antenna parameter configuration instructions to the target base station "A123" so that the target base station "A123" configures the antenna model to XX, the azimuth to be 30 degrees, and the elevation to be 15 degrees.

[0115] S704, setting the transmission power and receiving sensitivity of the base station.

[0116] Specifically, the management intention recognition model parses the user input information e of the type "Set base station XX power and sensitivity" to determine the target base station corresponding to the user input information, the input parameter value corresponding to the transmission power, and the input parameter value corresponding to the receiving sensitivity. The base station configuration agent calls the base station configuration delivery tool to send the configuration instructions of the transmission power and receiving sensitivity to the target base station, so that the target base station completes the setting of the transmission power and receiving sensitivity, and ensures the signal coverage and receiving effect of the target base station. For example, the user input information e is "Set the transmission power of base station A123 to 30dBm and the receiving sensitivity to -100dBm". After the management intention recognition model parses the user input information e, the base station configuration agent calls the base station configuration delivery tool to send the configuration instructions of the transmission power and receiving sensitivity to the target base station "A123", so that the target base station "A123" configures the transmission power to 30dBm and the receiving sensitivity to -100dBm.

[0117] S705: Configure the neighboring cell relationship of the base station.

[0118] Specifically, the management intention recognition model parses the user input information f of the type "Configure the neighboring cell relationship of base station XX" to determine the input parameter values ​​corresponding to the target base station and the neighboring cell relationship corresponding to the user input information. The base station configuration agent calls the base station configuration delivery tool to send the base station neighboring cell configuration instruction to the target base station, so that the target base station sets the neighboring cell switching and reselection parameters to ensure that the base station can switch normally with the surrounding sites. For example, the user input information f is "Configure the neighboring cell relationship of base station A123 to be B234 and C345". After the management intention recognition model parses the user input information f, the base station configuration agent calls the base station configuration delivery tool to send the neighboring cell relationship configuration instruction to the target base station "A123" so that the target base station "A123" completes the neighboring cell relationship configuration.

[0119] S706, activating the base station software.

[0120] Specifically, the management intention recognition model parses the user input information g of the type "activate base station XX", determines the target base station corresponding to the user input information, and sends an activation instruction to the target base station through the base station management interface, so that the target base station activates the software and enters a normal working state. For example, if the user input information f is "activate base station A123", after the management intention recognition model parses the user input information f, it sends an activation instruction to the target base station "A123" to enable it to access the network normally.

[0121] In a specific embodiment, Figure 8 As shown, the above method may also include:

[0122] S801, when the user input information indicates to perform batch operation of base stations, the base station search keywords and operation types corresponding to the user input information are parsed based on the management intention recognition model, and the base station search keywords include: at least one of the device identification keywords, geographic location keywords, device status keywords and device provider keywords.

[0123] Specifically, the management intention recognition model can parse the management intention indicated by the user input information to determine the user's management intention. When the user's management intention is a batch operation of the base station, the model can parse the base station search keywords and operation types corresponding to the user input information.

[0124] In a specific embodiment, the base station search keyword may be a search keyword for the selected base station to be operated. Specifically, the base station search keyword may include: at least one of a device identification keyword, a geographic location keyword, a device status keyword, and a device provider keyword.

[0125] In a specific embodiment, the operation type can be one of the multiple operation types pre-set by the system. Specifically, the multiple operation types can include but are not limited to: base station restart, base station upgrade, base station start-up, base station stop, base station synchronization, etc.

[0126] S802, the intelligent search component performs a base station query on a base station service database based on a base station search keyword to determine at least two base stations to be operated among a plurality of base stations.

[0127] Specifically, the intelligent retrieval component performs a base station query on the base station service database based on at least one of the device identification keyword, geographic location keyword, device status keyword and device provider keyword, and determines at least two base stations to be operated among multiple base stations that match the at least one keyword.

[0128] S803, the batch operation agent makes an operation behavior decision based on the operation type and generates a second calling instruction for the base station batch operation tool.

[0129] Specifically, the batch operation agent may be a base station management agent that has undergone base station batch operation thinking chain training. The base station management agent's management behavior decision-making may include: determining at least one tool to be called in the base station management tool chain and the calling order of the at least one tool to be called. Accordingly, the batch operation agent's operation behavior decision-making based on the operation type may include: based on the operation type, treating the base station batch operation tool as the tool to be called, and generating a second calling instruction for the base station batch operation tool.

[0130] S804, based on the second calling instruction, calling the base station batch operation tool, and issuing base station operation instructions corresponding to the operation type to at least two base stations to be operated through the base station management interface, so that at least two base stations to be operated perform the base station operation corresponding to the operation type.

[0131] Specifically, the base station batch operation tool sends base station operation instructions corresponding to the operation type to the at least two base stations to be operated through the base station management interface, and each of the at least two base stations to be operated responds to the base station operation instructions and performs the base station operation corresponding to the operation type.

[0132] Illustratively, the user inputs natural language information: "Restart all base stations in Nankai District Science and Technology Park". The management intention recognition model parses the user input information to obtain the base station search keyword "Nankai District Science and Technology Park" and the operation type "restart". The intelligent retrieval component performs a base station query on the base station business database based on the base station search keyword "Nankai District Science and Technology Park" to determine all base stations located in the "Nankai District Science and Technology Park" among multiple base stations. The batch operation intelligent agent makes operation behavior decisions and generates a second call instruction for the base station batch operation tool. The base station batch operation tool sends a base station restart instruction to all base stations located in the "Nankai District Science and Technology Park" through the base station management interface, so that all base stations located in the "Nankai District Science and Technology Park" perform the restart operation. After the operation is completed, the system generates an operation report and feeds back to the user.

[0133] It can be seen from the above embodiments that when a user needs to perform batch management operations on a certain area or a certain type of equipment, the steps of manual configuration can be reduced, which greatly improves the operation efficiency.

[0134] In a specific embodiment, Fig. 9 As shown, the above method may also include:

[0135] S901, when the user input information indicates intelligent question and answer, the question intention type and query keywords corresponding to the user input information are analyzed based on the management intention recognition model.

[0136] Specifically, the management intent recognition model can parse the management intent indicated by the user input information, determine the user's management intent, and when the user's management intent is intelligent question and answer, parse the question intention type and query keywords corresponding to the user's input information.

[0137] S902, when the question intention type is base station operation and maintenance knowledge retrieval, the intelligent retrieval component performs related knowledge retrieval on the base station configuration knowledge base based on the query keywords, obtains the knowledge retrieval results, and outputs the base station knowledge reply information corresponding to the user input information based on the knowledge retrieval results.

[0138] Specifically, users can input questions through the system's chat interface, which will be semantically parsed by the management intent recognition model. The intelligent retrieval component will be called based on the semantics to retrieve relevant content from the base station configuration knowledge base. The system will integrate the retrieval results, generate natural language reply information, and feed it back to the user, allowing network equipment operation and maintenance personnel to quickly understand the equipment functions and troubleshooting scenarios without having to consult cumbersome technical documentation.

[0139] Indicatively, Fig.10 As shown, the user inputs a question through the chat interface, such as: "What is the KPI management function?" The management intent recognition model can perform semantic analysis on the user input question "What is the KPI management function?" and determine the query keyword "key KPI indicator" from the base station management terms set in the system based on the semantic analysis data. The intelligent retrieval component retrieves the following content from the base station configuration knowledge base based on the query keyword "key KPI indicator":

[0140] The key KPI indicators in the OMC system include but are not limited to the following categories:

[0141] 1. Network performance indicators: such as network throughput, data transmission rate, latency, packet loss rate, etc., are used to evaluate the network's operating efficiency and user experience.

[0142] 2. Equipment performance indicators: such as equipment utilization, failure rate, number of alarms, etc., are used to monitor the operating status and health of the equipment.

[0143] 3. User service indicators: such as the number of users, user activity, user satisfaction, etc., are used to evaluate the impact of network services on users.

[0144] 4. Network quality indicators: such as signal strength, coverage range, interference resistance level, etc., are used to evaluate network coverage and quality.

[0145] 5. Energy consumption indicators: such as equipment energy consumption, overall network energy consumption, etc., used to monitor energy consumption.

[0146] 6. Security indicators: such as the number of security incidents and the number of intrusion detections, etc., are used to evaluate the network security status.

[0147] 7. Fault indicators: such as the number of fault occurrences, fault duration, fault recovery time, etc., are used to evaluate the efficiency of fault handling.

[0148] 8. Maintenance indicators: such as maintenance efficiency and maintenance duration, are used to evaluate the efficiency of maintenance work. These key KPI indicators help operators fully understand the network operation status, identify problems in a timely manner and make optimization adjustments. "

[0149] The system integrates content based on the relevant definitions and descriptions of key KPI indicators, generates natural language response information, and explains the KPI management function to users.

[0150] S903, when the question intention type is base station operation status query, the intelligent retrieval component performs an associated status query on the base station service database based on the query keywords, obtains the status query result, and outputs the status reply information corresponding to the user input information based on the status query result.

[0151] In an optional embodiment, the management intent recognition model can perform semantic analysis on the user input information, and determine the query keywords from multiple base station status fields set in the system based on the semantic analysis data. When the timeliness requirement of the base station status field corresponding to the query keyword is low, the intelligent retrieval component can perform an associated status query on the base station service database based on the query keyword to obtain the status query result; when the timeliness requirement of the base station status field corresponding to the query keyword is high, the device query intelligent body can also call the base station data query tool to communicate directly with the relevant base station (the target query base station in the user input information) through the base station management interface to directly obtain the status query result from the relevant base station.

[0152] In a specific embodiment, the above method may further include:

[0153] Call the base station health monitoring tool to regularly obtain the equipment operation status data of multiple base stations through the base station management interface, and update the base station business database in real time based on the equipment operation status data.

[0154] Specifically, the base station health monitoring tool can regularly obtain equipment operating status data related to the base station operating performance through the base station management interface. Schematically, the equipment operating status data here may include but is not limited to: CPU load, memory usage, operating temperature, etc.

[0155] In a specific embodiment, Fig.11 As shown, the above method may also include:

[0156] S1101, obtaining fault indication information for a target faulty base station reported by a base station health monitoring tool, where the target faulty base station is any faulty base station among multiple base stations.

[0157] Specifically, the fault indication information may be used to indicate the fault type and fault degree of the target faulty base station.

[0158] S1102, the intelligent retrieval component performs fault diagnosis based on the fault indication information and the base station configuration knowledge base to obtain a fault diagnosis result corresponding to the target faulty base station.

[0159] Specifically, the intelligent retrieval component can generate fault diagnosis results based on comprehensive document knowledge and real-time data by retrieving the fault handling guides related to the fault type in the base station configuration knowledge base and querying the latest equipment status information of the target faulty base station from the base station business database when necessary.

[0160] S1103, visually display the fault indication information and fault diagnosis results.

[0161] Specifically, the fault indication information and the fault diagnosis results may be visually displayed in the form of charts.

[0162] It should be noted that the method in the method embodiment and the system embodiment are based on the same inventive concept.

[0163] It can be seen from the embodiments of the communication device management method provided by the present application that, compared with the existing communication device management method, the communication management method provided by the embodiments of the present application has the following significant technical advantages and effects:

[0164] (1) Simplify the operation process: Through natural language interaction, users can directly complete device configuration, query and batch operation through simple language descriptions, which not only reduces the learning cost but also greatly reduces the risk of misoperation.

[0165] (2) Improve operation and maintenance efficiency: Batch operation tools allow users to manage a large number of devices at one time (such as batch restart, batch upgrade, etc.) through natural language. This can greatly improve the efficiency of device management when faced with daily maintenance of large-scale equipment.

[0166] (3) Lowering the technical threshold: Operation and maintenance personnel do not need to have professional knowledge of communication networks. They can complete equipment configuration, data query and other operations through simple natural language input, which reduces the dependence on technical documents and lowers the technical threshold for operation and maintenance personnel.

[0167] (4) Intelligent support: By combining the knowledge base and business database, it can provide users with real-time equipment parameter descriptions, troubleshooting suggestions, etc., helping operation and maintenance personnel to quickly make correct operational decisions and improve the level of intelligent operation and maintenance.

[0168] (5) Efficiency of information query: It supports operations such as device status query and alarm information summary through natural language, which greatly improves the convenience and response speed of information acquisition and saves a lot of time compared with traditional interface operations and manual statistics.

[0169] On the other hand, an embodiment of the present application further provides a communication equipment management device, which is applied to the communication equipment management system as described above, and the communication equipment management system includes: a management intention recognition model, a base station configuration intelligent agent, a base station management tool chain, an intelligent retrieval component and a base station management interface, the intelligent retrieval component includes: a base station configuration knowledge base and a base station service database, the base station management tool chain includes: a base station configuration planning tool and a base station configuration delivery tool, and the base station management interface is used to communicate with multiple base stations, such as Fig.12 As shown, the communication equipment management device may include:

[0170] The user input information acquisition module 1210 is used to acquire user input information;

[0171] The parameter configuration intention parsing module 1220 is used to parse the base station to be configured and the operating parameters to be configured corresponding to the user input information based on the management intention recognition model when the user input information indicates to configure the base station parameters;

[0172] The first retrieval module 1230 is configured to perform knowledge retrieval on the base station configuration knowledge base by the intelligent retrieval component to determine configuration-related data related to the operating parameters to be configured, wherein the configuration-related data includes: a target device status field and configuration guidance knowledge data, and based on the target device status field, perform device status query on the base station service database to determine real-time device status data associated with the base station to be configured;

[0173] The first decision module 1240 is used for the base station configuration agent to make a configuration behavior decision based on the operating parameters to be configured, and generate a first call instruction for the base station configuration planning tool and the base station configuration delivery tool;

[0174] The base station configuration planning module 1250 is used to call the base station configuration planning tool based on the first calling instruction, and plan the parameter values ​​of the operating parameters to be configured for the base station to be configured according to the configuration guidance knowledge data and the real-time device status data to obtain the planned parameter values;

[0175] The base station configuration sending module 1260 is used to call the base station configuration sending tool based on the first calling instruction, and send the first parameter configuration instruction to the base station to be configured through the base station management interface. The first parameter configuration instruction carries the operating parameters to be configured and the planned parameter values, so that the base station to be configured can configure the operating parameters to be configured based on the planned parameter values.

[0176] In a specific embodiment, the system further includes: a batch operation agent, the base station management tool chain further includes: a base station batch operation tool, and the device may further include:

[0177] A batch operation intention parsing module is used to parse the base station search keywords and operation types corresponding to the user input information based on the management intention recognition model when the user input information indicates to perform a batch operation of the base station, and the base station search keywords include: at least one of the following keywords: a device identification keyword, a geographic location keyword, a device status keyword, and a device provider keyword;

[0178] A second search module is configured to query a base station service database based on a base station search keyword by an intelligent search component to determine at least two base stations to be operated among the multiple base stations;

[0179] A second decision module is used for the batch operation agent to make an operation behavior decision based on the operation type and generate a second call instruction for the base station batch operation tool;

[0180] The base station batch operation module is used to call the base station batch operation tool based on the second calling instruction, and send base station operation instructions corresponding to the operation type to at least two base stations to be operated through the base station management interface, so that at least two base stations to be operated perform base station operations corresponding to the operation type.

[0181] In a specific embodiment, the above device may further include:

[0182] The question intention parsing module is used to parse the question intention type and query keywords corresponding to the user input information based on the management intention recognition model when the user input information indicates intelligent question answering;

[0183] The third retrieval module is used for, when the question intention type is base station operation and maintenance knowledge retrieval, the intelligent retrieval component performs related knowledge retrieval on the base station configuration knowledge base based on the query keywords, obtains the knowledge retrieval results, and outputs the base station knowledge reply information corresponding to the user input information based on the knowledge retrieval results;

[0184] The fourth retrieval module is used to, when the question intention type is a base station operation status query, by the intelligent retrieval component, based on the query keywords, perform an associated status query on the base station business database to obtain the status query result, and based on the status query result, output the status reply information corresponding to the user input information.

[0185] In a specific embodiment, when the user input information indicates to perform base station parameter configuration, the above-mentioned device may further include:

[0186] An input parameter value parsing module, used to parse the base station to be configured, the operating parameter to be configured and the input parameter value corresponding to the operating parameter to be configured corresponding to the user input information based on the management intention recognition model;

[0187] A third decision module is used for the base station configuration agent to make a configuration behavior decision based on the operation parameters to be configured and the input parameter values, and generate a third call instruction for the base station configuration delivery tool;

[0188] The input value sending module is used to call the base station configuration sending tool based on the third calling instruction, and send the second parameter configuration instruction to the base station to be configured through the base station management interface. The second parameter configuration instruction carries the operating parameters to be configured and the input parameter values, so that the base station to be configured can perform parameter configuration on the operating parameters to be configured based on the input parameter values.

[0189] In a specific embodiment, the base station management tool chain may further include: a base station health monitoring tool, and the apparatus may further include:

[0190] The base station health monitoring module is used to call the base station health monitoring tool, regularly obtain the equipment operation status data of multiple base stations through the base station management interface, and update the base station business database in real time based on the equipment operation status data.

[0191] In a specific embodiment, the above device may further include:

[0192] A fault indication information acquisition module is used to acquire fault indication information for a target faulty base station reported by a base station health monitoring tool, where the target faulty base station is any faulty base station among the multiple base stations;

[0193] A fifth retrieval module, configured to perform fault diagnosis based on the fault indication information and the base station configuration knowledge base by an intelligent retrieval component, and obtain a fault diagnosis result corresponding to a target faulty base station;

[0194] The visualization module is used to visualize the fault indication information and fault diagnosis results.

[0195] It should be noted that the device and method embodiments in the device embodiment are based on the same inventive concept.

[0196] On the other hand, an embodiment of the present application provides a communication equipment management device, which includes a processor and a memory, in which at least one instruction or at least one program is stored, and the at least one instruction or the at least one program is loaded and executed by the processor to implement the communication equipment management method provided in the above method embodiment.

[0197] On the other hand, an embodiment of the present application also provides a computer-readable storage medium, which can be set in a communication equipment management device to store at least one instruction or at least one program related to the communication equipment management method in the method embodiment. The at least one instruction or the at least one program is loaded and executed by the processor to implement the communication equipment management method provided by the above-mentioned method embodiment.

[0198] Optionally, in this embodiment, the above-mentioned storage medium may include but is not limited to: a USB flash drive, a read-only memory (ROM), a random access memory (RAM), a mobile hard disk, a magnetic disk or an optical disk, and other media that can store program codes.

[0199] It should be noted that, for the convenience of description, the aforementioned method embodiments are all described as a series of action combinations, but those skilled in the art should know that the present invention is not limited by the described action sequence, because according to the present invention, some steps can be performed in other sequences or simultaneously. In addition, the above embodiments can be arbitrarily combined to obtain other embodiments.

[0200] In the above embodiments, the description of each embodiment has its own emphasis. For parts that are not described in detail in certain embodiments, please refer to the relevant description of other embodiments. Those skilled in the art may also understand that the various illustrative logical blocks, units, and steps listed in the embodiments of the present invention may be implemented by electronic hardware, computer software, or a combination of the two. In order to clearly demonstrate the interchangeability of hardware and software, the various illustrative components, units, and steps mentioned above have generally described their functions. Whether such functions are implemented by hardware or software depends on the specific application and the design requirements of the entire system. Those skilled in the art may use various methods to implement the above functions for each specific application, but such implementation should not be understood as exceeding the scope of protection of the embodiments of the present invention.

[0201] The above description has fully disclosed the specific embodiments of the present invention. It should be pointed out that any changes made by those skilled in the art to the specific embodiments of the present invention do not deviate from the scope of the claims of the present invention. Accordingly, the scope of the claims of the present invention is not limited to the above specific embodiments.

Claims

1. A communication device management method, characterized in that: The method is applied to a communication equipment management system, the system comprising: a management intention recognition model, a base station configuration agent, a base station management tool chain, an intelligent retrieval component and a base station management interface, the intelligent retrieval component comprising: a base station configuration knowledge base and a base station service database, the base station management tool chain comprising: a base station configuration planning tool and a base station configuration delivery tool, the base station management interface is used to communicate with multiple base stations, the method comprising: Get user input information; When the user input information indicates to configure base station parameters, parsing the base station to be configured and the operating parameters to be configured corresponding to the user input information based on the management intention recognition model; The intelligent retrieval component performs knowledge retrieval on the base station configuration knowledge base to determine configuration-related data related to the operating parameters to be configured, wherein the configuration-related data includes: a target device status field and configuration guidance knowledge data, and based on the target device status field, performs a device status query on the base station service database to determine real-time device status data associated with the base station to be configured; The base station configuration agent makes a configuration behavior decision based on the operating parameters to be configured, and generates a first calling instruction for the base station configuration planning tool and the base station configuration issuing tool; Based on the first calling instruction, calling the base station configuration planning tool, and planning parameter values ​​for the operating parameters to be configured for the base station to be configured according to the configuration guidance knowledge data and the real-time device status data, to obtain planned parameter values; Based on the first calling instruction, the base station configuration sending tool is called, and a first parameter configuration instruction is sent to the base station to be configured through the base station management interface. The first parameter configuration instruction carries the operating parameters to be configured and the planned parameter values, so that the base station to be configured performs parameter configuration on the operating parameters to be configured based on the planned parameter values.

2. The method according to claim 1, characterized in that The system further comprises: a batch operation agent, the base station management tool chain further comprises: a base station batch operation tool, and the method further comprises: In the case where the user input information indicates to perform a batch operation of base stations, parsing a base station search keyword and an operation type corresponding to the user input information based on the management intention recognition model, the base station search keyword including: at least one of a device identification keyword, a geographic location keyword, a device status keyword, and a device provider keyword; The intelligent search component performs a base station query on the base station service database based on the base station search keyword to determine at least two base stations to be operated among the multiple base stations; The batch operation agent makes an operation behavior decision based on the operation type, and generates a second calling instruction for the base station batch operation tool; Based on the second calling instruction, the base station batch operation tool is called, and the base station operation instructions corresponding to the operation type are issued to the at least two base stations to be operated through the base station management interface, so that the at least two base stations to be operated perform the base station operation corresponding to the operation type.

3. The method according to claim 1, characterized in that The method further comprises: When the user input information indicates intelligent question answering, analyzing the question intention type and query keywords corresponding to the user input information based on the management intention recognition model; In the case where the question intention type is base station operation and maintenance knowledge retrieval, the intelligent retrieval component performs associated knowledge retrieval on the base station configuration knowledge base based on the query keyword to obtain knowledge retrieval results, and outputs base station knowledge reply information corresponding to the user input information based on the knowledge retrieval results; In the case where the question intention type is a base station operation status query, the intelligent retrieval component performs an associated status query on the base station service database based on the query keywords, obtains a status query result, and outputs status reply information corresponding to the user input information based on the status query result.

4. The method according to claim 1, characterized in that: In a case where the user input information indicates to perform base station parameter configuration, the method further includes: Parsing the base station to be configured, the operating parameter to be configured, and the input parameter value corresponding to the operating parameter to be configured corresponding to the user input information based on the management intention recognition model; The base station configuration agent makes a configuration behavior decision based on the to-be-configured operating parameter and the input parameter value, and generates a third calling instruction for the base station configuration delivery tool; Based on the third calling instruction, the base station configuration delivery tool is called, and a second parameter configuration instruction is delivered to the base station to be configured through the base station management interface, wherein the second parameter configuration instruction carries the operating parameters to be configured and the input parameter values, so that the base station to be configured performs parameter configuration on the operating parameters to be configured based on the input parameter values.

5. The method according to claim 1, characterized in that The base station management tool chain further includes: a base station health monitoring tool, and the method further includes: The base station health monitoring tool is called to regularly obtain the equipment operation status data of the multiple base stations through the base station management interface, and the base station service database is updated in real time based on the equipment operation status data.

6. The method according to claim 5, characterized in that The method further comprises: Obtaining fault indication information for a target faulty base station reported by the base station health monitoring tool, wherein the target faulty base station is any faulty base station among the multiple base stations; The intelligent retrieval component performs fault diagnosis based on the fault indication information and the base station configuration knowledge base to obtain a fault diagnosis result corresponding to the target faulty base station; The fault indication information and the fault diagnosis result are visually displayed.

7. A communication equipment management system, characterized in that: The system includes: a management intention recognition model, a base station configuration agent, a base station management tool chain, an intelligent retrieval component and a base station management interface, the intelligent retrieval component includes: a base station configuration knowledge base and a base station service database, the base station management tool chain includes: a base station configuration planning tool and a base station configuration delivery tool, and the base station management interface is used to communicate with multiple base stations; Wherein, the system is used to execute the communication equipment management method as described in any one of claims 1 to 6.

8. A communication equipment management device, characterized in that: The device is applied to a communication equipment management system, the system includes: a management intention recognition model, a base station configuration agent, a base station management tool chain, an intelligent retrieval component and a base station management interface, the intelligent retrieval component includes: a base station configuration knowledge base and a base station service database, the base station management tool chain includes: a base station configuration planning tool and a base station configuration delivery tool, the base station management interface is used to communicate with multiple base stations, and the device includes: A user input information acquisition module, used to acquire user input information; A parameter configuration intention parsing module, used to parse the base station to be configured and the operating parameters to be configured corresponding to the user input information based on the management intention recognition model when the user input information indicates to configure the base station parameters; A first retrieval module, configured to perform knowledge retrieval on the base station configuration knowledge base by the intelligent retrieval component to determine configuration-related data related to the operating parameters to be configured, wherein the configuration-related data includes: a target device status field and configuration guidance knowledge data, and based on the target device status field, perform device status query on the base station service database to determine real-time device status data associated with the base station to be configured; A first decision module, configured for the base station configuration agent to make a configuration behavior decision based on the operating parameters to be configured, and to generate a first call instruction for the base station configuration planning tool and the base station configuration delivery tool; A base station configuration planning module, configured to call the base station configuration planning tool based on the first calling instruction, and plan parameter values ​​for the operating parameters to be configured for the base station to be configured according to the configuration guidance knowledge data and the real-time device status data to obtain planned parameter values; A base station configuration sending module is used to call the base station configuration sending tool based on the first calling instruction, and send a first parameter configuration instruction to the base station to be configured through the base station management interface, wherein the first parameter configuration instruction carries the operating parameters to be configured and the planned parameter values, so that the base station to be configured performs parameter configuration on the operating parameters to be configured based on the planned parameter values.

9. A communication device management device, characterized in that: The device includes a processor and a memory, wherein the memory stores at least one instruction or at least one program, and the at least one instruction or the at least one program is loaded and executed by the processor to implement the communication device management method as described in any one of claims 1 to 6.

10. A computer-readable storage medium, characterized in that: The storage medium stores at least one instruction or at least one program, and the at least one instruction or the at least one program is loaded and executed by the processor to implement the communication device management method as described in any one of claims 1 to 6.

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