Unattended self-service house operation management system

Abstract

The invention discloses an unattended self-service house operation management system, which comprises three main functional blocks including a customer use module, a landlord management module and a shop assistant operation module, wherein the customer use module mainly has the functions including address navigation, online room reservation, online payment, identity authentication, online checkout, online commenting and the like; the landlord management module mainly has the functions including room release, online charging, identity verification, remote door opening, shop assistant order sending, refund return, statement analysis and the like; and the shop assistant operation module mainly has the functions of house claiming, task receiving, cleaning uploading and the like. The unattended self-service house operation management system is convenient and quick and carries out on room selection, payment, checkin and checkout on line; the privacy of each customer is protected, the customer does not need to contact with other people in the whole process, and the secrets of the customer is kept; and the unattended self-service house operation management system is convenient for a landlord to carry out operation management, and the landlord does not need to collect money, open a door and supervise on site and can master financial money collection, room door entrance and exit records and room service evaluation through one system.

Description

technical field [0001] The invention relates to a house management system, in particular to an unattended self-service house management system. Background technique [0002] Existing housing management systems are all hotel management systems, bar management systems, coffee house management systems, etc., and these management systems must have people on duty on site. There must be someone on site, either the customer goes to the cashier to pay, or the waiter needs to open the door, or the person needs to go to the management center to obtain the key authorization, etc., or wait for the cleaning staff to clean and count the items in the house on site. In short, customers need to deal with people face to face. Someone must be on-site at the house, otherwise the customer service cannot be completed. [0003] Moreover, although the fees can be paid online, some of them are still paid in cash on the spot. This requires the boss to strictly supervise the accounts on the spot, and...

AI Technical Summary

Problems solved by technology

[0003] Moreover, although the fees can be paid online, some of them are still paid in cash on the spot. This requires the boss to strictly supervise the accounts on the spot, and if necessary, appoint someone he trusts to collect the money, or take other financial control measures.

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