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33 results about "Shop assistant" patented technology

A retail clerk, also known as a salesclerk, shop clerk, retail associate or (in the United Kingdom) shop assistant or customer service assistant, is a service occupation in a retail business. A retail clerk obtains or receives merchandise, totals bills, accepts payment, takes orders and makes change for customers in retail stores such as drug stores, candy stores, or liquor stores (thus, the position may partially overlap with that of cashier and teller). They clean shelves, counters, or tables; stock shelves, or tables with merchandise; set up advertising displays or arrange merchandise on counters or tables to promote sales; stamp, mark, or tag prices on merchandise; and obtain merchandise requested by customers or receive merchandise selected by customers. They are expected to answer customers' questions concerning location, price, and use of merchandise; to total price and tax on merchandise purchased by customers to determine bill; and to accept payment, make change, and wrap or bag the merchandise for customers. They may remove and record the amount of cash in register at end of shift. A retail clerk, particularly in a smaller store, may keep record of sales, prepare inventory of stock, or order merchandise.

Sales data processing apparatus and method

An object of the present invention is to provide a sales data processing apparatus and a program capable of preventing a store clerk from taking a wrong commodity.SOLUTION: A sales data processing apparatus according to an embodiment includes a reader configured to read information of an article and a commodity, a specific information acquisition module configured to acquire article specific information for specifying an article brought by a customer based on the information of the article read by the reader and commodity specific information for specifying a specific commodity sold in a store and taken out by a store clerk based on the information of the commodity read by the reader, a matching determination module configured to determine matching between the article specific information and the commodity specific information acquired by the specific information acquisition module, and a commodity display module configured to display information relating to the specific commodity when the matching determination module determines the matching.SELECTED DRAWING: Figure 7
Owner:TOSHIBA TEC KK

Smart store shopping scene interaction guiding system

The invention relates to the technical field of store shopping guide, in particular to a smart store shopping scene interaction guiding system, which comprises at least one guiding terminal; the processing module comprises an order matching module used for receiving order verification information and matching a to-be-processed order associated with the order verification information, and the to-be-processed order comprises at least one order commodity; the position query unit is used for querying in-store position information of the at least one order commodity; the terminal matching unit is used for matching at least one corresponding guiding terminal according to the in-store position information of the at least one order commodity; the sending unit is used for sending a guiding instruction to the at least one guiding terminal; and the at least one guiding terminal executes a guiding action according to a predetermined guiding strategy after receiving the guiding instruction. The method has the effects of quickly guiding the personnel to take the required commodity and optimizing the take-out processing flow under the mode that no shop assistant is on duty.
Owner:DONGGUAN SUGAR & LIQUOR GRP MEIYIJIA CONVENIENCE STORE CO L

Sales food display device

The utility model discloses a selling food display device which comprises a display cabinet body, a supporting mechanism and a pair of buffering mechanisms, an opening and closing cabinet door is rotatably installed on the display cabinet body, the buffering mechanisms are fixedly installed on the two sides of the display cabinet body and comprise buffering containing bins, buffering installation plates are arranged on the upper sides of the buffering containing bins, and the buffering containing bins are fixedly installed on the supporting mechanism. A pair of buffering balance rods is fixedly installed on the lower side of the buffering installation plate, the buffering balance rods are sleeved with buffering springback springs, a supporting mechanism is fixedly installed on the buffering installation plate, and buffering positioning pieces are arranged on the outer sides of the buffering balance rods. According to the selling food display device, due to the arrangement of corresponding mechanisms, the glass door can be buffered when closed, the possibility of injury is reduced, the possibility of scratching shop assistants is reduced, the safety is high, meanwhile, the possibility that chippings fall into a cabinet is reduced, the influence on food selling is reduced, and the selling food display device is more convenient to use for a long time.
Owner:SHANXI JINGUANYUAN FOOD GROUP CO LTD

Store mobile terminal device, payment device, system, method, and recording medium

A reception unit receives an input of identification information of a store clerk. A product information acquisition unit acquires product information of a product that is purchased by a customer in accordance with the store clerk's operation. An output unit outputs settlement information for the product that includes the identification information of the store clerk, relates to payment based on the product information, and can be read by a settlement device. The settlement device reads the settlement information. The settlement device uses the read settlement information to settle the payment. The settlement device issues a receipt that includes the identification information of the store clerk included in the settlement information.
Owner:NEC CORP

Clothing size acquisition system, clothing size acquisition program, clothing selection assistance method, and computer-readable non-transitory storage medium

A plurality of body composition data corresponding to clothing sizes representing sizes of clothes worn by customers and body composition data of customers measured by a measuring device are established, a clothing size of a customer is estimated, a degree of fitness of the estimated clothing size to the customer is calculated, a salesclerk confirms the estimated clothing size and the degree of fitness displayed on a terminal device, and selection assistance of clothes for the customer is performed.
Owner:TANITA CORP

system

PendingJP2026045027AData processing applicationsCabin attendantTesting Methods
The system according to the embodiment aims to simulate in advance conversations with local staff and store clerks when traveling abroad. [Solution] A system according to an embodiment includes a registration unit, a generation unit, and a provision unit. The registration unit registers a travel itinerary, airline, belongings, and planned destinations. The generation unit automatically generates conversations with airport staff, cabin attendants, immigration officers, hotel staff, and shop clerks based on the information registered by the registration unit. The provision unit provides the conversations generated by the generation unit to the traveler.
Owner:SOFTBANK GROUP CORP

Drug name recognition method and device based on voice information and electronic equipment

This application discloses a method, apparatus, and electronic device for drug name recognition based on voice information, relating to the field of voice recognition technology. The method includes: collecting voice information from a user at a target store with user authorization; determining a weight value for each drug based on relevant information about each drug sold at the target store, wherein the relevant information for each drug includes at least: promotional activities participated in by each drug, seasonal diseases for which each drug is indicated, historical recognition frequency of each drug, and historical sales data for each drug; determining a drug hot word library corresponding to the target store based on the weight value of each drug; and determining the drug name the user wishes to recognize from the drug hot word library based on the voice information and a hot word acoustic model. This application solves the technical problem of low accuracy in voice recognition results of drug names during conversations between store clerks and customers in existing retail pharmacy scenarios.
Owner:BEIJING YIBAIYISHIYI MEDICINE SCI & TECH CO LTD

system

The system according to this embodiment aims to check the accuracy of the store clerk's explanation in real time and provide accurate information. [Solution] The system according to the embodiment comprises a monitoring unit, an analysis unit, and a provision unit. The monitoring unit monitors conversations in real time and transcribes them into text. The analysis unit analyzes the conversations transcribed by the monitoring unit and checks the accuracy of the store clerk's statements. The provision unit provides accurate information based on the results obtained by the analysis unit.
Owner:SOFTBANK GROUP CORP

Scheduling wizard graphical user interface for electronic device

1. The name of the design product: the graphical user interface of the scheduling map for electronic equipment. 2. The use of the design product: for displaying the customer flow and sales contribution in different time periods of a store. 3. The design points of the design product: the interface content of the graphical user interface. 4. The picture or photo that best indicates the design points: the front view. 5. The use of the graphical user interface: the front view interface displays the customer flow, sales and data of the on-duty staff; clicking the 【vertical column body】 displays the interface change state diagram (displaying the sales details in this period).
Owner:SHENZHEN FANGDU ELECTRONIC CO LTD

Sales data processing system and program

To reduce the burden on store employees in terms of monitoring. [Solution] The sales data processing system includes a first device, a second device, and a third device. The first device generates product registration data through the operation of a store employee. The second device performs settlement based on the registration data through the operation of a customer. The third device performs settlement based on the registration data through the operation of a customer. The sales data processing system includes an acquisition unit and a display control unit. The acquisition unit acquires notifications indicating the status of each device, including the second and third devices. Based on the notifications acquired by the acquisition unit, the display control unit causes a status screen indicating the status of each device to be displayed on a display unit for store employees.
Owner:TERAOKA SEIKO CO LTD

Intelligent commodity recommendation and display system

The invention relates to the technical field of commodity sales optimization, and discloses an intelligent commodity recommendation and display system, which comprises an identification module, and is characterized in that the identification module records shoppers and articles through a first camera and a second camera, and generates shopper data and article data; and the analysis module calculates the purchase demand and purchase tendency of the shopper according to the data of the shopper so as to output an adjustment instruction. High-intention commodities are actively pushed to the front of customers, searching and hesitation time is shortened, the shopping experience of the customers is optimized, the commodities are automatically close to and directly face the sight line, light guide is assisted, taking is more convenient and visual, especially convenience is brought to old people, children or customers carrying objects, the satisfaction degree is improved, intervention is based on real behaviors instead of guessing, and the method is suitable for large-scale popularization and application. And invalid sales promotion is avoided, resources are concentrated for customers with real demands, the marketing efficiency is improved, tasks such as commodity display optimization, sales promotion display adjustment and the like are automatically completed, and the workload of frequently and manually arranging goods shelves by shop assistants is reduced.
Owner:SIDIAN TECH (HANGZHOU) CO LTD

Product sales data processing system, employee equipment, and program

To support store employees in providing appropriate support to customers. [Solution] The product sales data processing system includes a customer device and a store clerk device. The customer device is used by the customer to register products and to settle payments for products, at least one of which is done by the customer. The store clerk device is operated by a store clerk. The store clerk device can receive input from the store clerk to notify the customer device of errors. The customer device makes the notification when the store clerk device receives the input.
Owner:TERAOKA SEIKO CO LTD

Information processing apparatus and accounting system

An objective of the present invention is to provide an information processing device and a transaction processing system that can improve customer service.SOLUTION: An information processing device according to an embodiment is an information processing device used in a checkout system including a registration device that registers product information of a product to be purchased by a customer by an operation of a salesclerk, and a plurality of checkout devices that execute checkout processing based on the product information registered by the registration device by an operation of the customer, the information processing device including a management unit that manages a use situation of the plurality of checkout devices, an acquisition unit that acquires desire information indicating a desire of the customer related to selection of the checkout device, and a selection unit that selects a checkout device serving as an output destination of product information output by the registration device on the basis of the use situation managed by the management unit and the desire information acquired by the acquisition unit.SELECTED DRAWING: Figure 13
Owner:TOSHIBA TEC KK

Capability model graphical user interface for electronic devices

1. The name of the design product: ability model graphical user interface for electronic device. 2. The use of the design product: for displaying sales information such as sales associate commission rate, unit price, etc. 3. The design points of the design product: the interface content of the graphical user interface. 4. The picture or photo that best indicates the design points: front view. 5. The use of the graphical user interface: the front view interface displays the position, commission rate, and unit price data of each sales associate; clicking on 【sales associate scatter plot】 displays interface change state diagram 1 (displaying the sales data, training situation, and sales details of the sales associate); clicking on 【ability radar】 displays interface change state diagram 2 (displaying the sales data and ranking of the sales associate, the sales proportion of each category, and the sales proportion).
Owner:SHENZHEN FANGDU ELECTRONIC CO LTD

Product sales data processing device and program

PendingJP2026058377ACash registersCommerceFeel AnxiousProcessing element
The present invention provides a product sales data processing device and program that can immediately notify store staff when a customer needs assistance. [Solution] The self-service POS terminal (product sales data processing device) includes a product registration processing unit that reads the identification information of the product the customer wishes to purchase and registers the product through the customer's own operation; a registration time measurement unit that measures the registration time required for each product by the customer; a customer photography unit (photography unit) that photographs the customer's body while the customer is registering the product; an anxiety level estimation unit (estimation unit) that estimates the degree to which the customer is feeling anxious based on the customer's behavior detected from the video captured by the customer photography unit; and an assistance request unit that requests assistance from a store employee's terminal (portable terminal) if it is determined that the customer needs assistance based on the product registration time and the degree to which the customer is feeling anxious.
Owner:TOSHIBA TEC KK

A scanner stand

The utility model provides a scanner support, including base, support piece, card station and holding gap, when the store operation is in the peak period, support piece is in the unfolded position, at this moment, the scanner is embedded in the card station, can satisfy the cash register operation in the peak period, when the store operation is in the trough period, support piece will be in the storage position, that is, support piece rotates to the inside of base at least partially, at this moment, the end surface of card station coincides with the lower surface of base, then can embed the scanner in the card station, when there is a customer occasionally, the shop assistant can directly hold the gap to pick up the scanner and scan, therefore, in this process, the support plays the role of the card seat, prevents the situation that the scanner falls off without being fixed when being directly placed on the table, at this moment, the height of the scanner is similar to the height of the scanner directly placed on the table.
Owner:GUANGZHOU XUNBAO ELECTRONICS TECH CO LTD

Clothing display cabinet

The utility model provides a clothes display cabinet which comprises a display cabinet body, transparent glass plates are movably connected to the two sides of the front side of the display cabinet body, sliding grooves are formed in the two sides of an inner cavity of the display cabinet body, a display lamp is arranged at the top of the inner cavity of the display cabinet body, and a rotating assembly is arranged in the inner cavity of the display cabinet body. When clothes need to be adjusted or taken, a motor is started, the output end of the motor rotates to drive a first rotating rod to rotate, the first rotating rod rotates to drive a driving wheel to rotate, the driving wheel rotates to drive a driven wheel to rotate through a first chain, the driven wheel rotates to drive a second rotating rod and a chain wheel to rotate, and the chain wheel rotates to drive a second chain and a clothes hanger to rotate. The positions of the multiple clothes hangers can be adjusted by rotating the multiple clothes hangers, so that the display mode and layout of commodities can be adjusted according to different seasons, holidays and festivals or sales promotion activities, meanwhile, shop assistants can conveniently carry out operations such as shelving, unshelving and replenishment of the commodities, and the labor cost and the time cost are reduced.
Owner:HANGZHOU ZIYING CLOTHING CO LTD

Customer serving assistance apparatus, customer serving assistance method, and non-transitory computer-readable storage medium

A customer serving assistance apparatus (20) includes a first acquisition unit (210) and an output unit (220). The first acquisition unit (210) acquires customer determination information and customer serving desire information from a store terminal (10). An example of the customer determination information is a face image of a customer, or customer identification information. The customer serving desire information indicates whether customer serving by a clerk is desired. The output unit (220) determines, in regard to at least customer serving desire information indicating that customer serving is desired, customer determination information related to the customer serving desire information, and determines a face image of a customer related to the customer determination information. Then, the output unit (220) outputs output data including the determined face image. An example of an output destination of the output data is a clerk terminal (30).
Owner:NEC CORP

Sales data processing system and program

To provide a sales data processing system and a program by which a positive evaluation is obtained and a store clerk easily remembers a point of payment.SOLUTION: A sales data processing system is a sales data processing system that performs a registration process of registering information on a product or service related to a transaction by an operation of a store clerk and a settlement process of performing settlement related to the transaction, and includes a chip addition processing unit that performs a process of giving a part or all of a benefit generated with the settlement to the store clerk in response to receiving an operation related to chip addition to the store clerk from the customer, and a suppression unit that suppresses the operation related to chip addition to the store clerk from being performed by the store clerk.SELECTED DRAWING: Figure 1
Owner:TOSHIBA TEC KK

Money depositing and dispensing apparatus and method

A self-service POS terminal (a money depositing and dispensing apparatus) is capable of performing at least cash settlement and includes a denomination identification unit (an identification unit) configured to identify a denomination of money deposited to a coin depositing port (a depositing port) or a bill depositing port (a depositing port), a deposited money information storage unit (a storage unit) configured to store denominations, numbers, and depositing order of pieces of money deposited during one checkout, an operator determination unit configured to determine whether the self-service POS terminal is being operated by a customer or being operated by a store clerk, and a money return unit configured to, on condition that it is determined that the self-service POS terminal is being operated by the customer, if pieces of money exceeding a predetermined value in number were deposited, return the money deposited in excess of the predetermined number.
Owner:TOSHIBA TEC KK

Assembled block structure and packaging box

The utility model discloses an assembled block structure and a packing box, and relates to the technical field of packing box block structures. The blocking structure comprises a fixed piece, a sticking piece, a movable piece and a turnover piece, the sticking piece and the fixed piece are bonded to form a first blocking structure, the turnover piece is bent to form a second blocking structure, the movable piece is bent to form a first side face of the sauce dipping groove, a local area of the fixed piece forms a second side face of the sauce dipping groove, and the sauce dipping groove is formed in the center area of the blocking structure; the sauce dipping groove is of a quadrilateral structure. The block structure integrates the functions of food separation and sauce placement, and is suitable for packaging scenes of various snack set meals. The assembled block structure can be rapidly combined with the packaging box through simple stretching operation, the operation steps of shop assistants are remarkably reduced, and the packaging efficiency is improved. In addition, the block structure can be flexibly matched with paper boxes or paper barrels of different sizes, diversified packaging requirements are met, and the integrated function of food separation and sauce placement is achieved.
Owner:FUJIAN NANWANG ENVIRONMENTAL PROTECTION TECH CO LTD

Self-service lottery ticket selling systems and methods of operation thereof

Self-service lottery ticket selling systems and methods of operating such systems that enable the purchase of draw lottery tickets by players without the assistance of a retail clerk, lottery terminal operator, or other person operating the lottery terminal.
Owner:GTECH CORP

Traffic conversion graphical user interface for electronic devices

1. Name of the product in this design: Graphical User Interface for Passenger Traffic Conversion in Electronic Devices. 2. Purpose of this design: To display the store's customer traffic and sales contribution. 3. The key design features of this product are its graphical user interface content. 4. The image or photograph that best illustrates the design's key points: the front view. 5. Purpose of the graphical user interface: The main view displays the number of people passing through the store, the status of the staff on duty, and the sales data of the staff; clicking on [Number of People Entering the Store] displays the interface change status diagram 1 (showing the percentage of people passing through and entering the store at different times, sales data, and conversion status); clicking on [Sales Amount Scatter] displays the interface change status diagram 2 (showing the percentage of people passing through and entering the store within the sales time period for this sales amount, sales data, and conversion status).
Owner:SHENZHEN FANGDU ELECTRONIC CO LTD

Cash register for point-of-sale information management

This product is a cash register for point-of-sale information management. The ball joint part shown in the "Reference Perspective View Showing Part Names" can rotate left and right around the pole, allowing the position of the operation screen to be changed. Therefore, this product has a face-to-face mode in which the operation screen can be used when the store clerk and customer are facing each other, as shown in the "Perspective View in Corner Face-to-Face State (Front)" and "Perspective View in Corner Face-to-Face State (Rear)," and a corner face-to-face mode in which it can be used in the corner of a table, as shown in the "Perspective View in Corner Face-to-Face State (Front)" and "Perspective View in Corner Face-to-Face State (Rear)." This product can change its form between face-to-face mode and corner face-to-face mode depending on the application and function. In addition, the pole and ball joint part shown in the "Reference Perspective View Showing Part Names" are removable and can be replaced with the accessories shown in the "Reference Perspective View Showing Accessories." This allows the product to change its form to a two-screen vertical arrangement mode, as shown in the "Reference Perspective View with Two Screens Arranged Vertically (Front)" and "Reference Perspective View with Two Screens Arranged Vertically (Rear)."
Owner:TOSHIBA TEC KK

Bluetooth sound box with camera shooting function

The utility model discloses a Bluetooth sound box with a camera shooting function, which is characterized in that a Bluetooth module, a monitoring module, a camera, a control module, a sound production module and a wireless communication module are cooperatively arranged, when the monitoring module detects that a person approaches, a monitoring signal is sent to the control module, and the control module controls the camera to start; the video or image information of the customer coming from the shop is acquired by the video or image information of the customer coming from the shop, and the video information is sent to the mobile phone of a shop assistant through the wireless communication module, so that the video information of the customer coming from the shop can be acquired even if the shop assistant is not in the shop temporarily and can be returned to the shop to contact with the customer coming from the shop conveniently, and subsequent service is provided.
Owner:BEIJING NEWMINE TENGFEI TECH CO LTD

Information processing device, information processing system, and information processing method

This invention provides an information processing device, an information processing system, and an information processing method that enable a CPM-based code payment system to read a code using a reader device without the user having to show their screen to the store clerk. [Solution] The information processing device 10 includes a first display unit 11 which is an operation screen for the user to operate, a second display unit 12 which is different from the first display unit, and an image generation unit 144 which generates an image to be displayed on the first display unit and an image to be displayed on the second display unit. The image generation unit generates a code display image for the second display unit based on token information for generating a code.
Owner:NTT DOCOMO INC

Sales data processing device

The present invention provides a device for registering and processing payments for products, equipped with operability and a display screen suitable for both customers and store employees. [Solution] A POS terminal device 10 that registers and settles products in response to customer operations, comprising: a customer-side display operation unit 11 that receives operations from customers and displays information to the customer; and a store employee-side display operation unit 12 that receives operations from store employees and displays information to the store employee, wherein the customer-side display operation unit 11 displays a customer-use preset key that executes product registration by customer operations, and the store employee-use display operation unit 12 displays a store employee-use preset key that executes product registration by store employee operations, and the store employee-use preset key is displayed in a different manner from the customer-use preset key.
Owner:TERAOKA SEIKO CO LTD