207 results about "Shop assistant" patented technology

The invention discloses an intelligent recommendation precision marketing method and system based on a large model, and belongs to the technical field of artificial intelligence and retail, and the method comprises a data perception layer which is used for collecting user related information and comprises a face recognition terminal, an Internet of Things sensor, a CRM system and transaction POS data; the intelligent decision-making layer is used for performing fusion modeling and recommendation strategy generation on the sensing data and comprises a dynamic image engine, a demand prediction large model and a recommendation strategy generator; and the execution feedback layer is used for sending the recommendation result to the user in a multi-channel manner and recycling feedback data, and comprises a shop assistant PAD push module, an electronic price tag updating module and a self-service terminal guide module. The repurchase rate and customer unit price of a retail scene can be remarkably improved, and the technical problem that a traditional retail robot cannot adapt to complex requirements of customers is solved.

An interactive shopping system, or smart cart. The system allows a user to select items in a store and complete a purchase without having to wait in lines or interact with store personnel. The system can have a container for holding products selected by at least one user, a user interface, a scanner in communication with the user interface, a processor in communication with the user interface, and a data storage comprising computer instructions executable by the processor. A user can select products, place them within the container, scan the products, and initiate a payment transaction to complete a purchase.

The invention discloses a reception event detection method and a related device, and the method comprises the steps: firstly obtaining the track information and behavior information of shop assistants and customers moving in a target region within a fixed time, enabling the track information to identify the position changes of each person at different times, and enabling the behavior information to identify the behavior characteristics of each person at different times; the method comprises the steps that firstly, one or more interaction events occurring in different combinations are analyzed according to the combinations of the shop assistants and the customers, finally, a pre-constructed classification model can recognize the interaction events and determine whether the interaction events are reception events or not, and therefore based on tracking information of a long-time sequence, interaction characteristics of the shop assistants and the customers can be comprehensively analyzed; therefore, the reception event can be evaluated more accurately, information such as the occurrence object and time of the reception event can be recorded accurately, confusion of the object and time of the reception event caused by single-frame image detection is avoided, and the detection accuracy is effectively improved.

To ensure that articles to be checked can be checked by a clerk in a full self-service settlement system in which the articles to be purchased are registered by a customer.SOLUTION: A settlement device capable of operating in a first operation mode in response to customer operation and a second operation mode in response to clerk operation includes first display means and second display means. The first display means displays a check screen to call a clerk when an article to be checked is input in the first operation mode. The second display means displays, in the first operation mode, a selection screen to allow the clerk to select whether or not to sell the article to be checked.SELECTED DRAWING: Figure 4

To provide a system.SOLUTION: A system comprises: means for enabling a user to experience a tourist spot from home with the usage of a VR technology; means for enabling commodity retrieval, commodity purchase, and settlement in a virtual shop of the tourist spot and communication with a virtual shop assistant of the virtual shop with the usage of a generation-based AI; means for analyzing an emotion of the user from a facial expression and a voice of the user with the usage of an emotion engine; means for generating a commodity recommendation based on a retrieval condition of the commodity retrieval and the emotion of the user with the usage of the generation-based AI; and means for realizing real-time communication with the virtual shop assistant.SELECTED DRAWING: Figure 1

The invention relates to the technical field of sales industry quality management, in particular to an AI technology-based verbal skill keyword dynamic quality inspection method, which comprises the following steps of: firstly, constructing a dynamic quality inspection standard library; collecting a communication dialogue between the shop assistant and the customer, and preprocessing the dialogue content; performing feature extraction and preliminary analysis on the preprocessed dialogue content based on an AI processor, matching the extracted features with a dynamic quality inspection standard library by adopting a matching algorithm and an evaluation algorithm, and evaluating the quality of the sales process; deep analysis is carried out based on the quality result of the sales process obtained through evaluation, personalized sales strategy recommendation of the shop assistant is generated, a sales trend prediction model is constructed, the future sales trend is predicted, and the problems that in the prior art, a quality inspection mode for sales skills and service quality of the shop assistant is time-consuming and labor-consuming and is limited by human factors, and the quality inspection efficiency is high are solved. The consistency and the accuracy of quality inspection results are difficult to guarantee.

An interactive shopping system, or smart cart. The system allows a user to select items in a store and complete a purchase without having to wait in lines or interact with store personnel. The system can have a container for holding products selected by at least one user, a user interface, a scanner in communication with the user interface, a processor in communication with the user interface, and a data storage comprising computer instructions executable by the processor. A user can select products, place them within the container, scan the products, and initiate a payment transaction to complete a purchase.

To improve a game machine capable of adjusting sound volume.SOLUTION: While a performance control CPU 120 for starting a demonstration movie display when a timer value of a demonstration movie start waiting timer is updated from an initial value and the timer value reaches 0 does not execute processing for clearing the demonstration movie start waiting timer, does not reset an initial value of the demonstration movie start waiting timer, and performs particular control regarding output of sound when adjusting sound volume when salesclerk operation (operation or the like of a performance switching switch SW) is performed by a salesclerk while it resets an initial value (45000 equivalent to approximately 90 seconds) to the timer value of the demonstration movie start waiting timer after executing processing for clearing the demonstration movie start waiting timer when a player's operation (operation or the like of a push button 31B) is performed by the player.SELECTED DRAWING: Figure 109

To ensure that the payment time per shopper can be reduced and the turnover rate of using registration device can be increased.SOLUTION: A checkout system includes a registration device operated by a store clerk to register purchased items and a settlement device operated by a shopper to settle payment for the purchased items. The registration device has first selection means, transmission means, and settlement means. The first selection means allows the shopper to select a payment method while the shopper is registering the purchased items. The transmission means transmits, in response to the store clerk's operation of registering the purchased items, payment information for settling the purchased items to the settlement device if the payment method including cash is selected by the first selection means. The settlement means settles the payment using the selected payment method if the payment method that does not include cash is selected by the first selection means in response to the completion of the registration operation of the purchased items by the store clerk.SELECTED DRAWING: Figure 5

To improve a game machine capable of adjusting sound volume.SOLUTION: While a performance control CPU 120 for starting a demonstration movie display when a timer value of a demonstration movie start waiting timer is updated from an initial value and the timer value reaches 0 does not execute processing for clearing the demonstration movie start waiting timer, does not reset an initial value of the demonstration movie start waiting timer, and performs particular control regarding output of sound when adjusting sound volume when salesclerk operation (operation or the like of a performance switching switch SW) is performed by a salesclerk while it resets an initial value (45000 equivalent to approximately 90 seconds) to the timer value of the demonstration movie start waiting timer after executing processing for clearing the demonstration movie start waiting timer when a player's operation (operation or the like of a push button 31B) is performed by the player.SELECTED DRAWING: Figure 109

To improve a game machine capable of adjusting sound volume.SOLUTION: While a performance control CPU 120 for starting a demonstration movie display when a timer value of a demonstration movie start waiting timer is updated from an initial value and the timer value reaches 0 executes processing for clearing the demonstration movie start waiting timer when a player's operation (operation or the like of a push button 31B) is performed by the player, and then resets an initial value (45000 equivalent to approximately 90 seconds) to the timer value of the demonstration movie start waiting timer, it does not execute processing for clearing the demonstration movie start waiting timer when clerk operation (operation or the like of a performance switching switch SW) is performed by a clerk, and does not reset an initial value to the timer value of the demonstration movie start waiting timer.SELECTED DRAWING: Figure 18-119

An edge gateway supports an operation of a cart terminal that registers a commodity. The edge gateway includes a video acquiring unit that acquires a video of the commodity being put in a basket that stores the commodity and an identification number of the basket, a commodity counting unit that counts, from the acquired video, a first number that is the number of commodities put in the basket, a commodity registration information acquiring unit that acquires a second number that is a number of commodities read by the cart terminal until registration completion, and a number-of-commodities comparison information output unit that outputs, on condition that the first number and the second number do not match, the identification number, the first number, and the second number in order to cause a portable terminal carried by a store clerk to alert the store clerk.

An object of the present invention is to provide a sales data processing apparatus and a program capable of preventing a store clerk from taking a wrong commodity.SOLUTION: A sales data processing apparatus according to an embodiment includes a reader configured to read information of an article and a commodity, a specific information acquisition module configured to acquire article specific information for specifying an article brought by a customer based on the information of the article read by the reader and commodity specific information for specifying a specific commodity sold in a store and taken out by a store clerk based on the information of the commodity read by the reader, a matching determination module configured to determine matching between the article specific information and the commodity specific information acquired by the specific information acquisition module, and a commodity display module configured to display information relating to the specific commodity when the matching determination module determines the matching.SELECTED DRAWING: Figure 7

To improve a game machine capable of adjusting sound volume.SOLUTION: While a performance control CPU 120 for starting a demonstration movie display when a timer value of a demonstration movie start waiting timer is updated from an initial value and the timer value reaches 0 does not execute processing for clearing the demonstration movie start waiting timer, does not reset an initial value of the demonstration movie start waiting timer, and performs particular control regarding output of sound when adjusting sound volume when salesclerk operation (operation or the like of a performance switching switch SW) is performed by a salesclerk while it resets an initial value (45000 equivalent to approximately 90 seconds) to the timer value of the demonstration movie start waiting timer after executing processing for clearing the demonstration movie start waiting timer when a player's operation (operation or the like of a push button 31B) is performed by the player.SELECTED DRAWING: Figure 109

To improve a game machine capable of adjusting sound volume.SOLUTION: While a performance control CPU 120 for starting a demonstration movie display when a timer value of a demonstration movie start waiting timer is updated from an initial value and the timer value reaches 0 does not execute processing for clearing the demonstration movie start waiting timer, does not reset an initial value of the demonstration movie start waiting timer, and performs particular control regarding output of sound when adjusting sound volume when salesclerk operation (operation or the like of a performance switching switch SW) is performed by a salesclerk while it resets an initial value (45000 equivalent to approximately 90 seconds) to the timer value of the demonstration movie start waiting timer after executing processing for clearing the demonstration movie start waiting timer when a player's operation (operation or the like of a push button 31B) is performed by the player.SELECTED DRAWING: Figure 109

To improve a game machine capable of adjusting sound volume.SOLUTION: While a performance control CPU 120 for starting a demonstration movie display when a timer value of a demonstration movie start waiting timer is updated from an initial value and the timer value reaches 0 does not execute processing for clearing the demonstration movie start waiting timer, does not reset an initial value of the demonstration movie start waiting timer, and performs particular control regarding output of sound when adjusting sound volume when salesclerk operation (operation or the like of a performance switching switch SW) is performed by a salesclerk while it resets an initial value (45000 equivalent to approximately 90 seconds) to the timer value of the demonstration movie start waiting timer after executing processing for clearing the demonstration movie start waiting timer when a player's operation (operation or the like of a push button 31B) is performed by the player.SELECTED DRAWING: Figure 109

To improve a game machine capable of adjusting sound volume.SOLUTION: While a performance control CPU 120 for starting a demonstration movie display when a timer value of a demonstration movie start waiting timer is updated from an initial value and the timer value reaches 0 executes processing for clearing the demonstration movie start waiting timer when a player's operation (operation or the like of a push button 31B) is performed by the player, and then resets an initial value (45000 equivalent to approximately 90 seconds) to the timer value of the demonstration movie start waiting timer, it does not execute processing for clearing the demonstration movie start waiting timer when clerk operation (operation or the like of a performance switching switch SW) is performed by a clerk, and does not reset an initial value to the timer value of the demonstration movie start waiting timer.SELECTED DRAWING: Figure 18-119

To enable reduction of persons to be deployed in a shop.SOLUTION: A transaction processing system of an embodiment includes image pickup means, recognition means, approval means, registration means, and payment means. The image pickup means picks up an image of a commodity placed at a place provided in a shop to obtain the image. The recognition means recognizes the commodity reflected in the image using the image obtained by the image pickup means. The approval means causes staff at a location other than the shop to check a recognition result obtained by the recognition means and the image used by the recognition means in order to obtain the recognition result and receives approval by the staff about the recognition result obtained by the recognition means. The registration means registers a transaction commodity based on the recognition result approved by the approval means. The payment means causes a purchaser of the commodity placed at the place to make a payment for the transaction commodity registered by the registration means.SELECTED DRAWING: Figure 7

This item is a currency deposit and dispensing machine that is installed in stores, etc., and is operated by employees or consumers (hereinafter referred to as "users"). Users insert or drop bills or coins into the "bill insertion slot" or "coin insertion slot" at the top of the item. If there is change, it is returned through the "bill return slot" or "coin return slot". This item has a "decorative panel" at the bottom that hides the bottom structure and an "anti-tip plate" that increases safety.

To improve a game machine capable of adjusting sound volume.SOLUTION: While a performance control CPU 120 for starting a demonstration movie display when a timer value of a demonstration movie start waiting timer is updated from an initial value and the timer value reaches 0 does not execute processing for clearing the demonstration movie start waiting timer, does not reset an initial value of the demonstration movie start waiting timer, and performs particular control regarding output of sound when adjusting sound volume when salesclerk operation (operation or the like of a performance switching switch SW) is performed by a salesclerk while it resets an initial value (45000 equivalent to approximately 90 seconds) to the timer value of the demonstration movie start waiting timer after executing processing for clearing the demonstration movie start waiting timer when a player's operation (operation or the like of a push button 31B) is performed by the player.SELECTED DRAWING: Figure 109

The invention provides a consumption public opinion information analysis method, system and device and a medium, and belongs to the technical field of consumption information processing. A consumption information set is obtained, consumption information needing to be analyzed is matched with consumption identifiers in a consumption information library, and whether the consumption identifiers matched with the consumption information needing to be analyzed exist or not is judged; when the consumption identifier matched with the consumption information needing to be analyzed exists, consumption analysis corresponding to the consumption identifier is executed; if the current consumption process is the consumption process of the consumer and the virtual shop assistant, the consumption information needing to be analyzed is input into the consumption information consumption public opinion analysis model; and executing corresponding consumption analysis including information query consumption analysis, consumption process adjustment consumption analysis or guide consumption analysis based on an identification result of the consumption information consumption public opinion analysis model. According to the method, consumption public opinions are fed back in real time, enterprises can be helped to adjust service strategies in time, differentiated processing of virtual and real person scenes gives consideration to service efficiency and personalized requirements, and consumer satisfaction is improved.

The invention relates to the technical field of store shopping guide, in particular to a smart store shopping scene interaction guiding system, which comprises at least one guiding terminal; the processing module comprises an order matching module used for receiving order verification information and matching a to-be-processed order associated with the order verification information, and the to-be-processed order comprises at least one order commodity; the position query unit is used for querying in-store position information of the at least one order commodity; the terminal matching unit is used for matching at least one corresponding guiding terminal according to the in-store position information of the at least one order commodity; the sending unit is used for sending a guiding instruction to the at least one guiding terminal; and the at least one guiding terminal executes a guiding action according to a predetermined guiding strategy after receiving the guiding instruction. The method has the effects of quickly guiding the personnel to take the required commodity and optimizing the take-out processing flow under the mode that no shop assistant is on duty.

To provide a voice data analysis apparatus configured to accurately analyze voice of a store clerk while reducing the influence of noise.SOLUTION: A voice data analysis apparatus 1 includes: a conversation sound data acquisition unit (device attachment / detachment unit 13, control unit 23 and communication unit 27) for acquiring conversation sound data generated by recording voice of conversation; a conversation text generation unit (control unit 23) which generates conversation text data which is text data of the content of conversation included in the conversation sound data; and a conversation content analysis unit (control unit 23) which analyzes, using the conversation text data, the content of conversation to obtain an analytical result.SELECTED DRAWING: Figure 1

To improve a game machine capable of adjusting sound volume.SOLUTION: While a performance control CPU 120 for starting a demonstration movie display when a timer value of a demonstration movie start waiting timer is updated from an initial value and the timer value reaches 0 does not execute processing for clearing the demonstration movie start waiting timer, does not reset an initial value of the demonstration movie start waiting timer, and performs particular control regarding output of sound when adjusting sound volume when salesclerk operation (operation or the like of a performance switching switch SW) is performed by a salesclerk while it resets an initial value (45000 equivalent to approximately 90 seconds) to the timer value of the demonstration movie start waiting timer after executing processing for clearing the demonstration movie start waiting timer when a player's operation (operation or the like of a push button 31B) is performed by the player.SELECTED DRAWING: Figure 109

To improve a game machine capable of adjusting sound volume.SOLUTION: While a performance control CPU 120 for starting a demonstration movie display when a timer value of a demonstration movie start waiting timer is updated from an initial value and the timer value reaches 0 executes processing for clearing the demonstration movie start waiting timer when a player's operation (operation or the like of a push button 31B) is performed by the player, and then resets an initial value (45000 equivalent to approximately 90 seconds) to the timer value of the demonstration movie start waiting timer, it does not execute processing for clearing the demonstration movie start waiting timer when clerk operation (operation or the like of a performance switching switch SW) is performed by a clerk, and does not reset an initial value to the timer value of the demonstration movie start waiting timer.SELECTED DRAWING: Figure 18-119

To reduce labor costs by having customers perform operations related to expense payment.SOLUTION: A settlement device includes acquisition means, first settlement means, modification acceptance means, modification means, and second settlement means. The acquisition means acquires information pertaining to a transaction by a customer. The first settlement means settles the transaction based on information pertaining to the transaction acquired by the acquisition means by inputting the information on an input device operated by the customer. The modification acceptance means accepts modification instructions for the information pertaining to the transaction before the transaction is settled by the first settlement means by inputting the information to the input device operated by the customer. The modification means modifies the information pertaining to the transaction for which the modification instruction is accepted by inputting the information to the input device operated by a clerk. The second settlement means settles the transaction based on the information pertaining to the transaction modified by the modification means by inputting the information to the input device operated by the customer.SELECTED DRAWING: Figure 46

The invention relates to the technical field of logistics distribution, and discloses a method for optimizing a distribution process, and the method comprises the following steps: starting a code scanning system, and building network communication connection; according to an order list generated by the system, workers go to designated shelves in sequence to take goods; scanning the bar code of each commodity by using a code scanning gun; placing the packaged commodity at a specified position in a transport vehicle; a temperature control device in the transport vehicle is started, and the temperature in the compartment is maintained in the transport process for distribution; after the delivery vehicle arrives at the store, the shop assistant uses the code scanning gun to check the receiving information one by one; and checking. According to the invention, the distribution process is simplified through the code scanning system, the overall working efficiency is improved through clear task allocation, and the order tasks generated by the system are adopted and accurately allocated to the workers, so that the responsibility of each link is clearer, human errors are reduced, and the distribution speed and accuracy are effectively improved.