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Calling request processing method and device

A technology of call request and query request, which is applied in the field of communication and can solve problems such as limited related information

Active Publication Date: 2015-12-23
BANMA ZHIXING NETWORK HONGKONG CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] To sum up, at present, the relevant information displayed on the incoming call interface of the mobile terminal after receiving the call request is very limited, so corresponding solutions are urgently needed

Method used

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  • Calling request processing method and device
  • Calling request processing method and device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 4

[0095] Embodiment 4: The application scenario is that the user's mobile phone receives the phone number of the logistics personnel, and the logistics personnel deliver the items purchased by the user on Taobao.

[0096] After the mobile phone receives the call request, the calling number is not found locally, and it is determined to be an unknown number. At this time, the mobile phone sends a query request to the network device;

[0097] After the network device receives the query request, it queries the calling number from the first database. Since the calling number exists in the first database, and the corresponding database is the Taobao database, it is confirmed that the calling number is the logistics personnel of Taobao. phone number;

[0098] At this time, the network device queries the order numbers D1 and D2 corresponding to the user ID from the Taobao database, that is, the second database, according to the user ID, and also finds the logistics order number W1 corre...

Embodiment 5

[0102] Embodiment 5: The application scenario is that the user's mobile phone receives an incoming call from an airline company.

[0103] After the mobile phone receives the call request, the calling number is not found locally, and it is determined to be an unknown number. At this time, the mobile phone sends a query request to the network device;

[0104] After receiving the query request, the network device queries the calling number from the first database, and confirms that the database or service provider corresponding to the calling number is the first airline;

[0105] The network device queries the order information of the air ticket corresponding to the user ID from the database of the life service center according to the user ID; the transaction data of the first airline is stored in the database of the life service center;

[0106] The network device sends the ticket information of the first airline corresponding to the queried user ID to the mobile phone;

[0107...

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Abstract

The embodiment of the invention relates to the field of communication, and especially relates to a calling request processing method and device, wherein the method and device are used for solving a problem that a terminal cannot display information completely when a conventional terminal receives a calling request. The method comprises the steps that the terminal obtains a user ID and transmits a query request to a network side after receiving a calling request; and the network side queries ordering information corresponding to the user ID and / or logistics information corresponding to the ordering information according to the user ID, and enables the ordering information and / or logistics information to be transmitted to the terminal through a query response, so as to enable the terminal to display the received ordering information and / or logistics information at a display interface. The terminal enables the received ordering information and / or logistics information, which is related to the user ID, to be displayed at the display interface after receiving the calling request, thereby enabling a user to know more related information after the user receives the calling request, and providing more complete reference information to the next operation of the user.

Description

technical field [0001] The present invention relates to the communication field, in particular to a method and device for processing a call request. Background technique [0002] At present, the existing mobile terminal can display the number of the calling party after receiving the call request. If the calling party number and the calling party's name have been stored in the phone address book of the called party's mobile terminal in advance, the calling party's number and name will be displayed on the caller display interface on the screen of the called party's mobile terminal display. [0003] At present, when a mobile terminal receives a call request, the information associated with the call request displayed on the caller display interface of the mobile terminal is very limited. In daily life, the following scenario is often encountered: a courier or maintenance personnel calls to notify delivery or maintenance services. For such a scenario, if the user can know the ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/487
CPCG06Q10/0833G06Q10/10G06Q30/016
Inventor 李丽鸿
Owner BANMA ZHIXING NETWORK HONGKONG CO LTD
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