Business distribution method and terminal equipment

A distribution method and a technology for distribution terminals, applied in the financial field, can solve problems such as low work efficiency, customer harassment, and channel conflicts, and achieve the effects of improving work efficiency, avoiding channel conflicts, and reducing harassment
CN107784432AInactive Publication Date: 2018-03-09PING AN TECH (SHENZHEN) CO LTD
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Patent Information

Authority / Receiving Office
CN · China
Current Assignee / Owner
PING AN TECH (SHENZHEN) CO LTD
Publication Date
2018-03-09
Estimated Expiration
Not applicable · inactive patent

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Abstract

The invention belongs to the financial field, and especially relates to a business distribution method and terminal equipment; the method comprises the following steps: obtaining to-be-distributed target business from a preset business resource pool; extracting target client information from the target business; retrieving the target history business containing the target client information from the history business records in a preset time period; if the target history business is retrieved, extracting a history processing channel from the target history business; determining the current processing channel of the target business according to the extracted history processing channel; if the target history business is not retrieved, extracting the business source channel from the target business; determining the current processing channel of the target business according to the extracted business source channel; distributing the target business to the current processing channel for processing. The method can effectively prevent the channel conflicts, thus improving the work efficiency, and reducing disturbances brought on clients.
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Claims

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