Follow-up visit method and device for man-machine multi-round conversation and intelligent terminal

Abstract

The invention provides a follow-up visit method and device for man-machine multi-round conversations, and belongs to the field of online diagnosis and treatment. The method comprises the following steps: in response to a follow-up visit request input by a user at a follow-up visit terminal, extracting user retention information of the user from a patient library; generating a corresponding follow-up problem according to the user retention information; pushing the follow-up questions to be answered by the user, and performing answer analysis and question-answering process caching of the corresponding questions once the user answers each time; generating corresponding system feedback information in real time according to the answer analysis result, and pushing the system feedback informationto a user follow-up visit terminal and / or a doctor terminal in real time; and if the user actively interrupts follow-up questions and answers before completing follow-up visit, in response to a follow-up visit continuing request input by the user at the follow-up visit terminal, extracting the question and answer process cache information, continuing follow-up visit questions and answers from thecache point until all follow-up visit questions are answered by the user, and completing follow-up visit of the user. And the user participation degree is improved, so that the follow-up visit completion rate is improved.

Description

technical field [0001] The present invention relates to the field of online diagnosis and treatment, in particular to a follow-up method for man-machine multi-round dialogue, a follow-up device for man-machine multi-round dialogue and an intelligent terminal. Background technique [0002] After the patient completes the hospital visit, the doctor and the patient may need to conduct some out-of-hospital follow-up communication, including the collection of information on the patient's out-of-hospital condition, disease development and out-of-hospital recovery. Currently, there are three forms of doctor-patient follow-up: face-to-face follow-up, telephone follow-up, and mobile phone questionnaire follow-up. Face-to-face dialogue is very inconvenient to operate, and it also increases the workload of doctors. Both telephone follow-up and mobile phone questionnaire follow-up are difficult to ensure that users have enough time and patience to complete the follow-up, resulting in m...

AI Technical Summary

Problems solved by technology

[0004] The purpose of the embodiment of the present invention is to provide a follow-up method of man-machine multi-round dialogue, a follow-up device of man-machine multi-round dialogue and an intelligent terminal, so as to at least solve the above-mentioned poor follow-up participation and low follow-up completion rate of patients The problem

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