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Intelligent association reply method and device based on artificial intelligence, and computer equipment

An artificial intelligence and intelligent technology, applied in computing, semantic tool creation, special data processing applications, etc., can solve problems such as inability to answer complex questions accurately

Active Publication Date: 2021-02-05
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The embodiment of the present invention provides an artificial intelligence-based intelligent association answering method, device, computer equipment, and storage medium, aiming to solve the problem existing in prior art methods that complex questions cannot be accurately answered

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  • Intelligent association reply method and device based on artificial intelligence, and computer equipment
  • Intelligent association reply method and device based on artificial intelligence, and computer equipment
  • Intelligent association reply method and device based on artificial intelligence, and computer equipment

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Embodiment Construction

[0036] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0037] It should be understood that when used in this specification and the appended claims, the terms "comprising" and "comprises" indicate the presence of described features, integers, steps, operations, elements and / or components, but do not exclude one or Presence or addition of multiple other features, integers, steps, operations, elements, components and / or collections thereof.

[0038] It should also be understood that the terminology used ...

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Abstract

The invention discloses an intelligent association reply method and device based on artificial intelligence, and computer equipment. The method comprises the steps of performing structured processingon mined data information according to a structured processing rule to generate an associated knowledge network, adding the associated knowledge network to a knowledge graph, and obtaining received questioning information and a target main body node matched with historical response information associated with the questioning information from the knowledge graph; and if the target main body node and the questioning information meet the preset answering condition, obtaining data of the target main body node as first answering information to be fed back to the user terminal, and if the preset answering condition is not met, generating node questioning information or obtaining bottom answering information to be fed back to the user terminal. The invention is based on the intelligent decision technology, belongs to the field of artificial intelligence, obtains the matched target main body node in the knowledge graph according to the questioning information and the historical reply information associated with the questioning information, carries out the intelligent association reply according to the data of the target main body node, and can improve the accuracy of the reply to the questioning information.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, belongs to the application scenario of obtaining reply information for intelligent reply in a smart city, and in particular relates to an artificial intelligence-based intelligent association reply method, device, and computer equipment. Background technique [0002] With the rapid development of artificial intelligence, enterprises can build intelligent interactive processing systems based on artificial intelligence. For example, they can provide services to customers by building an intelligent question answering system, and receive questions sent by customers through a full-time, intelligent customer question answering system. Provide targeted answers to provide customers with more convenient and efficient answering services. However, the existing intelligent question answering system only obtains the answer information and gives feedback according to the question inform...

Claims

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Application Information

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IPC IPC(8): G06F16/33G06F16/332G06F16/36
CPCG06F16/367G06F16/3344G06F16/3329
Inventor 高毅袁振东
Owner PING AN TECH (SHENZHEN) CO LTD
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