A system for analyzing the waiting time of banking business

Abstract

The invention discloses a system for analyzing the waiting time of banking business processing. The system includes a first camera device, a second camera device and an analysis device. The analysis device calculates the waiting time for business processing according to the time of entering the bank and the time when the business starts to be processed, and the average of the waiting time for business processing within the current second set time range The product of the value and the number of number pickers currently waiting to handle the business is taken as the current business processing waiting time. The present invention obtains the time when the number-taker enters the bank by analyzing the face recognition technology, and obtains the business start time through the associated number information, thereby calculating the average waiting time for each number-taker to handle the business, And according to the current number of people waiting to handle, calculate the waiting time for business processing, for customers to choose for reference, avoid serious congestion in some banks, and increase the business flow of relatively idle banks, which has certain beneficial effects on both banks and customers.

Description

technical field [0001] The invention relates to the field of computer technology, in particular to a waiting time analysis system for banking business processing. Background technique [0002] Banks can handle various types of cash or non-cash business. Before arriving at the bank, users cannot know the number of businesses waiting to be processed in the bank, nor can they know the approximate waiting time. If you wait in line for a long time, if you give up waiting, you will not be able to handle the required business. Customers will have many complaints about this. Therefore, it is necessary to provide an online system for customers to check the waiting time of the bank they want to go to, so that the customer can choose the location or time of the bank they want to go. SUMMARY OF THE INVENTION [0003] The purpose of the present invention is to provide a system for analyzing the waiting time for banking business processing in view of the deficiencies in the prior art. ...

AI Technical Summary

Problems solved by technology

[0002] Many types of cash or non-cash services can be handled in the bank. Before the user arrives at the bank, he cannot know the number of businesses waiting to be processed in the bank, nor can he know the current approximate waiting time. Sometimes customers find that there are many people in line after arriving at the bank. Continue Waiting will lead to a long queue time, and if you give up waiting, you will not be able to handle the required business. Customers will complain a lot about this

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