Looking for breakthrough ideas for innovation challenges? Try Patsnap Eureka!

Outbound call method and device, equipment and storage medium

A task and line slot technology, applied in telephone communication, automatic switching office, electrical components, etc., can solve the problems affecting the efficiency of outbound calls and the inability to execute outbound tasks in time, so as to achieve the effect of improving efficiency and executing in time

Pending Publication Date: 2021-12-10
SHENZHEN ZHUIYI TECH CO LTD
View PDF0 Cites 0 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, in the case of large concurrent outbound calls, the outbound call method provided in the related art will cause a large number of outbound call tasks to not be executed in time, thereby affecting the efficiency of outbound calls

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Outbound call method and device, equipment and storage medium
  • Outbound call method and device, equipment and storage medium
  • Outbound call method and device, equipment and storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0053] In order to make the purpose, technical solution and advantages of the present application clearer, the implementation manners of the present application will be further described in detail below in conjunction with the accompanying drawings.

[0054] At present, many enterprises have the need for automatic voice outbound calls. For example, for some financial service companies, they have the need for automatic voice outbound calls for overdue payment reminders. For express service companies, they have the need for pickup notifications. automatic voice outbound calls.

[0055] In the related technology, the outbound call data can be periodically obtained from the outbound call database, and outbound call tasks can be generated according to the outbound call data, and then the generated outbound call tasks can be sent to the voice central control platform (VCM) in sequence based on the outbound call task thread pool. ) to make a voice outgoing call.

[0056] However, in t...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses an outbound call method and device, equipment and a storage medium, and belongs to the technical field of voice calls. The method comprises the steps of pulling outbound data from an outbound database through a master outbound service in an outbound service system, forming an outbound task according to the pulled outbound data, storing the generated outbound task in a line slot, wherein the outbound service system comprises the master outbound service and a plurality of slave outbound services; and pulling the stored outbound task from the line slot through each slave outbound service, selecting a target voice central control platform from a plurality of voice central control platforms based on a load balancing strategy, and sending a voice outbound request to the target voice central control platform according to the pulled outbound task, so as to indicate the target voice center control platform to initiate a voice outbound call process. According to the technical scheme provided by the embodiment of the invention, the call-out efficiency can be improved.

Description

technical field [0001] The present application relates to the technical field of voice communication, in particular to an outbound communication method, device, equipment and storage medium. Background technique [0002] In practical applications, many enterprises have the need for automatic voice outbound calls. For example, for some financial service companies, they have the need for automatic voice outbound calls for overdue payment reminders. [0003] In the related technology, the outbound call data can be periodically obtained from the outbound call database, and outbound call tasks can be generated according to the outbound call data, and then the generated outbound call tasks can be sent to the voice central control platform for voice processing based on the outbound call task thread pool. breathe. [0004] However, in the case of a large number of concurrent outbound calls, the outbound call method provided in the related art will cause a large number of outbound c...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
IPC IPC(8): H04M3/527
CPCH04M3/527
Inventor 黎进陈家涛陈利鑫
Owner SHENZHEN ZHUIYI TECH CO LTD
Who we serve
  • R&D Engineer
  • R&D Manager
  • IP Professional
Why Patsnap Eureka
  • Industry Leading Data Capabilities
  • Powerful AI technology
  • Patent DNA Extraction
Social media
Patsnap Eureka Blog
Learn More
PatSnap group products

Browse by: Latest US Patents, China's latest patents, Technical Efficacy Thesaurus, Application Domain, Technology Topic, Popular Technical Reports.

© 2024 PatSnap. All rights reserved.Legal|Privacy policy|Modern Slavery Act Transparency Statement|Sitemap|About US| Contact US: help@patsnap.com