Vehicle diagnostic knowledge delivery

Abstract

A method for knowledge transfer of vehicle diagnostics includes receiving a search request from a user system and accessing a case record database in response to the search request. Each case record includes a case record number attribute, a set of vehicle description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes, and a set of action attributes. The method further includes searching a case record database for a case record responsive to the search request. If a case record is found that responds to the search request, it is communicated to the user system.

Description

Background of the invention [0001] The present disclosure relates generally to vehicle diagnostic knowledge transfer, and more particularly to a method of verifying the contents of vehicle repair case records and communicating them to vehicle technicians to assist in vehicle diagnosis and repair. [0002] The diagnostic and repair process for most vehicles is based on the experience of the individual service technician. A service technician's knowledge can be supplemented by information on paper, such as service manuals, which describe the structure and operation of the vehicle. Each garage may have one or more expert service technicians who assist less skilled or less experienced service technicians in the diagnostic and repair process. Typically, the scope of diagnostics and repairs performed by a single body shop is limited. Accordingly, the amount of knowledge acquired by expert technicians located at each garage may be limited to specific repairs performed by that garag...

AI Technical Summary

Problems solved by technology

[0006] 2. Experience of other technicians;

[0010] 6. Maintenance manager / factory director

[0011] Currently, these various types of information are not integrated

In addition, maintenance technicians do not always have access to these sources of information in the required time frame or in the required format

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