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Toll screen display and voice prompt satisfaction measurement system

An evaluation system and voice prompt technology, applied in instruments, ticketing equipment, etc., can solve problems such as error-prone, time-consuming and labor-intensive

Inactive Publication Date: 2013-12-04
王玉强
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, the ordinary listing, not only hangs the work number of the toll collector at the highway toll station, but also needs to be changed from time to time to ensure that the work number is consistent with the toll collector, which is time-consuming, laborious, and error-prone

Method used

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  • Toll screen display and voice prompt satisfaction measurement system

Examples

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Embodiment Construction

[0007] Take the satisfaction evaluation system FXMY2012-A installed on the toll screen display voice prompt at the east exit of Yuncheng Ring Expressway as a specific example. There are 4 exit passages and 4 entrance passages at the east exit of Yuncheng Ring Expressway. The upper computer is located in the Lunan Administration Bureau Building, 0.5 kilometers away from the toll station at the east exit of the Yuncheng Ring Expressway. Take one of the toll channels as an example, see figure 1 , Ground sense coil 1, ground sense coil 2, and ground sense coil 3 all use South African PD132. Ground induction coil one (1) is under the road surface at 0.5 meters before the toll passage entrance. The ground induction coil two (2) is installed under the road surface of the toll passage at 12 meters behind the ground induction coil one. MCU control card (4) adopts AM single-chip microcomputer. The MCU control card (4) is installed on the left safety island corresponding to the groun...

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Abstract

The invention relates to a toll screen display and voice prompt satisfaction measurement system matched with rapid tolling, release and mount guard of staff hanging out shingles of a freeway toll station. The toll screen display and warm prompt satisfaction measurement system comprises an information subsystem, a control subsystem, a toll subsystem and a satisfaction measurement subsystem. The measurement system is characterized in that a toll computer in a duty room is an intersection of the four subsystems. The toll screen display and voice prompt satisfaction measurement system has the advantages that a toll display screen is multipurpose and displays job numbers of operators on duty, trip distance, toll amount, warm prompt information and toll countdown information in a time-phased manner on lines, high and low satisfaction measurement is configured, pressing is facilitated, the toll countdown information ensures civilized and efficient service, a voice circuit board realizes polite greeting to incoming vehicles, rapid release, thanks for leaving vehicles and good-bye. By the aid of the toll screen display and voice prompt satisfaction measurement system, freeway traffic efficiency can be improved, a civilized toll window is created, and the service image of a city is shaped.

Description

technical field [0001] The invention relates to an expressway toll station operation management, civilized toll collection, and satisfaction evaluation electronic system, in particular to a toll screen display voice prompt satisfaction evaluation system matched with expressway toll station fast toll collection, release and employee listing. Background technique [0002] Expressways provide society with smooth, safe, comfortable, fast and beautiful services, and create space value and time value. Expressway toll stations are service windows facing the society, and it is the responsibility of each toll collector to maintain a civilized, beautiful and tidy toll environment. Drivers are the ones that toll collectors deal with the most every day, so dignified appearance, good manners, civilized service, and skilled skills will leave a good impression on the majority of drivers and "passers-by". As the first-line service window of expressways, highway toll stations are required b...

Claims

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Application Information

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IPC IPC(8): G07B15/06
Inventor 王玉强王万成温海畅福善
Owner 王玉强
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