Interactive method and system based on non-real-time media information

Abstract

The invention provides an interactive method based on non-real-time media information. The interactive method comprises the steps that a user sends a binding request to a server; the server establishes the non-real-time interactive binding relation between the user and a service group according to the binding request; and the user or a service expert conducts interaction of the non-real-time information according to a binding notification. The invention further provides an interactive system based on the non-real-time media information. The interactive system comprises a client unit, the server and a service unit, wherein the client unit is connected with the server through the Internet, and the service unit and the server are connected through the Internet. The interactive method and system based on the non-real-time media information have the advantages of being convenient to use, capable of distributing the working amount of the service expert evenly, and can be widely applied to the interactive field of the non-real-time media information.

Description

technical field [0001] The present invention relates to information interaction technology, in particular to an interaction method and system based on non-real-time media information. Background technique [0002] With the rapid development of information technology, interactive applications based on non-real-time media information can realize one-to-one non-real-time media information interaction between users, as well as group chat; or group ID, etc. [0003] At present, if various expert consultation systems based on non-real-time media information use the above-mentioned communication methods, it will cause inconvenience for users; at the same time, due to the large difference between the number of service experts and the number of ordinary users, when ordinary users choose relatively concentrated, it will lead to The problem of unbalanced workload of service experts will be more prominent especially in the case of a large number of service experts. [0004] It can be ...

AI Technical Summary

Problems solved by technology

[0002] With the rapid development of information technology, interactive applications based on non-real-time media information can realize one-to-one non-real-time media information interaction between users, as well as group chat; or group ID, etc.

[0003] At present, if various expert consultation systems based on non-real-time media information use the above-mentioned communication methods, it will cause inconvenience for users; at the same time, due to the large difference between the number of service experts and the number of ordinary users, when ordinary users choose relatively concentrated, it will lead to The problem of unbalanced workload of service experts, especially in the case of a large number of service experts will be more prominent

[0004] It can be seen that in the prior art, interactive methods and systems based on non-real-time media information are still unable to solve the problems of inconvenient use and balanced workload distribution of service experts in various expert consulting systems.

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