An interactive method and system based on non-real-time media information

Abstract

The present invention provides an interaction method based on non-real-time media information, comprising: a user sending a binding request to a server; the server establishing a non-real-time interactive binding relationship between the user and a service group according to the binding request; Interact with non-real-time media information to bound notifications. The present invention also provides an interactive system based on non-real-time media information, comprising a client unit, a server and a service unit; wherein, the client unit and the server and the service unit and the server are all connected through the Internet network. The method and system of the present invention have the advantages of convenient use, balanced distribution of the workload of service experts and the like, and can be widely used in the field of non-real-time media information interaction.

Description

technical field [0001] The present invention relates to information interaction technology, in particular to an interaction method and system based on non-real-time media information. Background technique [0002] With the rapid development of information technology, interactive applications based on non-real-time media information can realize one-to-one non-real-time media information interaction between users, as well as group chat; or group ID, etc. [0003] At present, if various expert consultation systems based on non-real-time media information use the above-mentioned communication methods, it will cause inconvenience for users; at the same time, due to the large difference between the number of service experts and the number of ordinary users, when ordinary users choose relatively concentrated, it will lead to The problem of unbalanced workload of service experts will be more prominent especially in the case of a large number of service experts. [0004] It can be ...

AI Technical Summary

Problems solved by technology

[0002] With the rapid development of information technology, interactive applications based on non-real-time media information can realize one-to-one non-real-time media information interaction between users, as well as group chat; or group ID, etc.

[0003] At present, if various expert consultation systems based on non-real-time media information use the above-mentioned communication methods, it will cause inconvenience for users; at the same time, due to the large difference between the number of service experts and the number of ordinary users, when ordinary users choose relatively concentrated, it will lead to The problem of unbalanced workload of service experts, especially in the case of a large number of service experts will be more prominent

[0004] It can be seen that in the prior art, interactive methods and systems based on non-real-time media information are still unable to solve the problems of inconvenient use and balanced workload distribution of service experts in various expert consulting systems.

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