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Queuing method and system applied to business handling window

A business and window technology, applied in the direction of inspection devices, instruments, time registers, etc.

Inactive Publication Date: 2015-06-24
CHINA UNITED NETWORK COMM GRP CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The invention provides a method and system for calling a number applied to a business handling window to solve the technical problem of how to provide users with more convenient calling notifications

Method used

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  • Queuing method and system applied to business handling window
  • Queuing method and system applied to business handling window

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Embodiment Construction

[0041] In order to make the purpose, technical solution and advantages of the present invention more clear, the embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings. It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined arbitrarily with each other.

[0042] figure 1 It is a flow chart of the method for calling a number applied to a business handling window according to an embodiment of the present invention.

[0043] S101 receives the user's business handling request, assigns the user a queuing number for handling the business, and obtains the user's mobile phone number;

[0044] Optionally, obtain the user's mobile phone number, including:

[0045] Obtain the user's mobile phone number through Near Field Communication (NFC) technology;

[0046] NFC, also known as short-range wireless communication, is a short-range hi...

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PUM

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Abstract

The invention provides a queuing method and system applied to a business handling window. The method comprises the following steps: receiving business handling requests of users and distributing queuing numbers of handling the business to the users; obtaining cell phone numbers of the users; and according to a preset policy, sending a queuing notice to the cell phone number corresponding to each queuing number. By virtue of the queuing method and system provided by the invention, the users are prevented from missing the numbers, and a phenomenon that the users wait for queuing at the business handling window for a long time is avoided, so that great convenience is provided for the users.

Description

technical field [0001] The invention relates to the field of queuing and calling numbers, in particular to a method and system for calling numbers applied to business handling windows. Background technique [0002] The queuing and calling system is currently the most used system in public business windows such as banks and offices. The queuing and calling system generally consists of a number-taking module and a number-calling module. The number-taking module is used to assign queuing numbers to users; the number-calling module is used to call numbers in sequence according to the queuing numbers. The existing number calling module generally uses a loudspeaker to notify the number of calling, which requires the user to wait near the business handling window, otherwise the number may be passed. If there are many users queuing up, a large number of users are likely to be stranded at the business handling window, and for most users, it is also a waste of time to wait for a long...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07C11/00
Inventor 林晨齐飞何飞
Owner CHINA UNITED NETWORK COMM GRP CO LTD
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