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Number Queuing Method and System

A queuing system and numbering technology, which is applied in the field of network communication, can solve problems such as the inability to effectively reduce queuing time, achieve the effect of solving unbalanced workload, preventing low efficiency, and reducing queuing waiting time

Active Publication Date: 2018-07-06
JIANGSU GUOTAI WISDOM SOFTWARE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The present invention provides a number queuing method and system, which is used to solve the problem in the prior art that the queuing time of people in public service institutions cannot be effectively reduced

Method used

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Embodiment Construction

[0020] In order to make the technical problems solved by the present invention, the technical solutions adopted and the technical effects achieved more clear, the technical solutions of the embodiments of the present invention will be described in further detail below in conjunction with the accompanying drawings. Obviously, the described embodiments are only the present invention. Some embodiments, not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative work shall fall within the protection scope of the present invention.

[0021] Such as figure 1 As shown, the present invention provides a number queuing method. The queuing method is mainly executed by the queuing system. Wherein, the queuing system includes software and hardware installed in the server. Wherein, the server is connected to each service window in the government service hall, and is also connected to the number picking ma...

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Abstract

The invention provides a queue management method and a queue management system. The method includes: enabling the system to acquire a number generation instruction containing a service item, and generating a service number belonging to the service item on the basis of the number generation instruction; monitoring whether the length of a number waiting queue of each service window for handling the service item reaches a preset upper length limit or not; if yes, opening a new service window for the service item, and queuing the service number into the number waiting queue; if not, queuing the service number into the number waiting queue. By the queue management method and the queue management system, when the waiting queue is too long, service windows can be deployed timely to effectively shorten queuing wait time for people.

Description

Technical field [0001] The invention relates to the field of network communication, in particular to a method and system for taking numbers and queuing. Background technique [0002] With the in-depth penetration of network layout in municipal service centers, banks, etc., all government service centers, banks, hospitals and other places that receive a large number of people's business have set up a number calling system to help everyone handle business in an orderly and efficient manner. [0003] Although the current number-calling system can provide queuing functions for various services in different categories, and provide numbers, inform the current waiting number, etc., when there are too many people in line for a certain service item, no adjustment can be made. This makes people can only wait anxiously. [0004] In view of the above-mentioned defects, the present invention improves the existing number calling system. Summary of the invention [0005] The invention provides a n...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G07C11/00
CPCG07C11/00G07C2011/04
Inventor 孙虎
Owner JIANGSU GUOTAI WISDOM SOFTWARE CO LTD
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