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Method and device for data processing

A data processing and problem data technology, applied in the field of data processing, can solve problems such as low efficiency of user input text, low matching efficiency, and low product transaction conversion rate, so as to improve transaction conversion rate, solve low efficiency, and improve user experience Effect

Active Publication Date: 2017-12-15
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in the fourth method in the prior art, the user input text is inefficient, and because different users have different questioning habits, the question will have no structure, and the key information cannot be extracted well, resulting in low efficiency of subsequent matching and occurrence of Unnecessary repetition of similar questions, etc.
Therefore, the existing technology cannot effectively help users understand product information, and the user experience is poor, resulting in a low transaction conversion rate of products.

Method used

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  • Method and device for data processing
  • Method and device for data processing

Examples

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Embodiment Construction

[0040] Embodiments of the present application provide a data processing method and device.

[0041] In order to enable those skilled in the art to better understand the technical solutions in the present application, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described The embodiments are only some of the embodiments of the present application, but not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this application.

[0042] The specific implementation of the embodiment of the present application will be described in detail below with several specific examples.

[0043] The following firstly introduces an embodiment of a data processing method of the present a...

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PUM

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Abstract

The embodiment of the application discloses a method and device for data processing. The method comprises the steps that a first question asking triggering operation of a target object correlated with a user is received; in response to the first question asking triggering operation, a question asking template matched with key information in the first question asking triggering operation among question asking templates corresponding to the target object is displayed; question asking data is generated according to the matched question asking template and information input by the user; and the question asking data is distributed to client sides of other users correlated with the target object. The technical scheme provided by the embodiment of the application has the advantages that the user's question asking efficiency is increased; structuring of subsequent question data is ensured; subsequent statistics of key information is convenient; and accuracy of question asking data distribution can be increased.

Description

technical field [0001] The present application relates to the technical field of computer information processing, in particular to a data processing method and device. Background technique [0002] With the development of the Internet consumption era, more and more people will buy products suitable for them on some e-commerce platforms. Before buying, users usually need to know the size, quality, efficacy and other information of the product to judge whether the product is suitable for them. Therefore, accurately providing product information to users can improve user experience and increase the transaction conversion rate of products. [0003] At present, it is usually possible to provide product information to users by providing a product introduction page including product details, providing online customer service consulting services, displaying user reviews of purchased products, and providing consulting services to users who have purchased, etc., to help users underst...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
CPCG06F16/90332
Inventor 周鑫王利郎君
Owner ALIBABA GRP HLDG LTD
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