Network fault detection method, terminal and computer readable medium

A network failure and detection method technology, applied in the direction of data exchange network, digital transmission system, electrical components, etc., can solve the problems of increasing operation and maintenance costs and after-sales pressure, reducing user experience, increasing network failure repair time, etc., to improve operation Experience and reduce operation and maintenance costs

Inactive Publication Date: 2018-03-27
SHENZHEN SKYWORTH DIGITAL TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, on the basis of the network fault prompt code or prompt information, ordinary users often have no way to start and cannot repair the network fault by themselves, and still need to wait for professional operation and maintenance personnel

Method used

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  • Network fault detection method, terminal and computer readable medium
  • Network fault detection method, terminal and computer readable medium

Examples

Experimental program
Comparison scheme
Effect test

Example Embodiment

[0020] Example one

[0021] figure 1 It is a flowchart of a network fault detection method provided by Embodiment 1 of the present invention. This embodiment is applicable to detecting network faults. The method can be implemented by terminals, such as smart set-top boxes, smart projections, and smart TVs. Implemented by software and / or hardware in the terminal. See figure 1 , The network fault detection method includes the following steps:

[0022] S110. Monitor the network connection status, where the network status includes normal network connection and network connection failure.

[0023] When the terminal system is turned on, the monitoring program can be automatically started to monitor the terminal network connection status. The network connection status includes normal network connection and network connection failure. The network connection failure refers to the inability to connect to the Internet, which causes the terminal to be unable to obtain multimedia data packets, ...

Example Embodiment

[0067] Example two

[0068] This embodiment provides a terminal, which can be used for network fault detection. figure 2 It is a schematic structural diagram of a terminal provided in the second embodiment of the present invention. See figure 2 , The terminal includes:

[0069] One or more processors 210;

[0070] The memory 220 is used to store one or more programs;

[0071] When the one or more programs are executed by the one or more processors 210, the one or more processors 210 implement the network fault detection method as proposed in the first embodiment.

[0072] figure 2 One processor 210 is taken as an example; the processor 210 and the memory 220 may be connected by a bus or other methods, figure 2 Take the bus connection as an example.

[0073] As a computer-readable storage medium, the memory 220 can be used to store software programs, computer-executable programs, and modules, such as program instructions / modules corresponding to the network fault detection method...

Example Embodiment

[0077] Example three

[0078] This embodiment provides a computer-readable storage medium on which a computer program is stored, and when the program is executed by a processor, the network fault detection method as proposed in the first embodiment is implemented.

[0079] The computer-readable storage medium proposed in this embodiment and the network fault detection method proposed in the first embodiment belong to the same inventive concept. For technical details not described in this embodiment in detail, please refer to the first embodiment, and this embodiment is the same as the first embodiment. Have the same beneficial effects.

[0080] Through the above description of the embodiments, those skilled in the art can clearly understand that the present invention can be implemented by software and necessary general-purpose hardware. Of course, it can also be implemented by hardware, but in many cases the former is a better implementation. . Based on this understanding, the tech...

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PUM

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Abstract

The embodiment of the invention discloses a network fault detection method, a terminal and a computer readable medium. The method comprises the following steps: monitoring a network connection state,wherein the network state comprise network connection normality and network connection fault; when it is monitored that the network connection state is the network connection fault, determining the current network fault cause; and matching a solution according to the current network fault cause; and generating a prompt message according to the current network fault cause and the solution, whereinthe prompt message is used for guiding the user to perform network repair operations. By adoption of the network fault detection method, the terminal and the computer readable medium provided by the embodiment of the invention, the network fault can be detected automatically, and the prompt message is generated to guide the user to perform network repair operations, thereby reducing the operationand maintenance cost and improving the user experience.

Description

technical field [0001] The embodiment of the present invention relates to a network fault detection technology, in particular to a network fault detection method, a terminal and a computer readable medium. Background technique [0002] In the present invention, a terminal refers to an intelligent terminal including an intelligent set-top box, an intelligent projector, and an intelligent TV. Wherein, the above-mentioned smart terminals can be connected to the Internet through wireless (such as Wi-Fi, 3G or 4G wireless standards) or wired methods. [0003] When a network failure occurs on a smart terminal and the Internet cannot be connected, it is difficult for ordinary users to locate the cause of the network failure. They must manually enter a specific interface for network diagnosis to obtain a network failure prompt code or simple network failure prompt information. However, on the basis of the network fault prompt code or prompt information, ordinary users often have no...

Claims

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Application Information

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IPC IPC(8): H04L12/26H04L12/24
CPCH04L41/0677H04L41/14H04L43/0811
Inventor 洪彦国
Owner SHENZHEN SKYWORTH DIGITAL TECH CO LTD
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