Method and equipment for creating user icon based on active chat

A user-active technology, applied in the field of artificial intelligence, which can solve problems such as long time consumption and achieve the effect of clear problems

Inactive Publication Date: 2018-07-10
SUNING COM CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, this method of constructing user portraits often requires many rounds of que...

Method used

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  • Method and equipment for creating user icon based on active chat
  • Method and equipment for creating user icon based on active chat
  • Method and equipment for creating user icon based on active chat

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Embodiment Construction

[0013] In order to enable those skilled in the art to better understand the technical solutions of the present invention, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments. Hereinafter, embodiments of the present invention will be described in detail, examples of which are shown in the accompanying drawings, wherein the same or similar reference numerals denote the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary only for explaining the present invention and should not be construed as limiting the present invention. Those skilled in the art will understand that unless otherwise stated, the singular forms "a", "an", "said" and "the" used herein may also include plural forms. It should be further understood that the word "comprising" used in the description of the present invention refe...

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Abstract

The embodiment of the invention discloses a method and equipment for creating a user icon based on an active chat and relates to the field of artificial intelligence. Through the method and the equipment, the problem that a long time is spent on collecting the user icon can be relieved. The method comprises the steps that the intention of chat content input by a user is recognized; when it is queried that the intention of the chat content is associated with information needing to be collected, verbal trick content is sent to a user terminal, and the verbal trick content displayed on the user terminal corresponds to a question in a question bank; and answer content input by the user is utilized to acquire an answer, and the user icon is updated according to the acquired answer. The method and the equipment are suitable for creating the user icon based on the active chat.

Description

technical field [0001] The present invention relates to the field of artificial intelligence, in particular to a method and device for constructing user portraits based on active chatting. Background technique [0002] With the rise of artificial intelligence technology, many online business operators have launched their own chat robots. Customers can no longer only chat with people, but also chat with chat robots and answer corresponding questions through chat robots. [0003] The currently commonly used chat mode is mainly to ask customers questions through chat robots in a question-and-answer manner, or to provide answers to customers' questions. It is mainly used in chat scenarios initiated by customers, such as customer service Q&A, questionnaires, etc. Among them, the operator needs to build a user portrait for the customer who initiates the chat, so as to improve the accuracy of the question and answer. [0004] However, this method of constructing user portraits of...

Claims

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Application Information

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IPC IPC(8): G06F17/30
CPCG06F2216/03G06F16/3329G06F16/3344
Inventor 曹小华陈小妹王峰范秋曜周亮
Owner SUNING COM CO LTD
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