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Emotion recognition method and device, computer equipment and storage medium

An emotion recognition and emotion technology, applied in speech recognition, speech analysis, instruments, etc., can solve the problems of large sample size, high labor cost, and manual operation, so as to reduce labor costs, overcome difficulties in control, and reduce dependence. sexual effect

Active Publication Date: 2018-12-14
BEIJING BAIDU NETCOM SCI & TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] Because the same word has different meanings in different scenarios and expresses different emotional states, the versatility of related technologies is insufficient, and the recognition accuracy of emotional states is low; moreover, there are also large sample size requirements, relying on human operation, high labor costs, and voice The interaction effect is difficult to control and other defects

Method used

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  • Emotion recognition method and device, computer equipment and storage medium
  • Emotion recognition method and device, computer equipment and storage medium
  • Emotion recognition method and device, computer equipment and storage medium

Examples

Experimental program
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Embodiment 1

[0029] figure 1 It shows a schematic flow chart of an emotion recognition method provided in Embodiment 1 of the present invention. The embodiment of the present invention can be applied to scenarios that require intelligent interaction, such as financial customer service platforms, bank customer service platforms, smart home platforms, and online education platforms. The method can be performed by an emotion recognition device, which can be implemented in the form of software and / or hardware, and which can be integrated into any computer device with network communication functions. The computer device can be a mobile terminal, such as a mobile phone, a computer, etc. The mobile terminal can also be a server.

[0030] Such as figure 1 As shown, the emotion recognition method in the embodiment of the present invention may include:

[0031] S101. Determine the current dialog text of the current dialog voice by using a voice recognition technology.

[0032] In the embodiment o...

Embodiment 2

[0049] figure 2 A schematic flowchart of an emotion recognition method provided in Embodiment 2 of the present invention is shown, and this embodiment is further optimized on the basis of the foregoing embodiments.

[0050] Such as figure 2 As shown, the emotion recognition method in the embodiment of the present invention may include:

[0051] S201. Determine the current dialog text of the current dialog voice by using a voice recognition technology.

[0052] S202. According to the descending order of the weight of each emotion recognition template, match the current dialogue text with each emotion recognition template in sequence, and if the matching is successful, use the emotional state corresponding to the successfully matched emotion recognition template as the first recognition result .

[0053] In the embodiment of the present invention, since the preset emotion recognition template may contain multiple emotion recognition templates, when matching the current dial...

Embodiment 3

[0061] image 3 A schematic flowchart of an emotion recognition method provided in Embodiment 3 of the present invention is shown, and this embodiment is further optimized on the basis of the foregoing embodiments.

[0062] Such as image 3 As shown, the emotion recognition method in the embodiment of the present invention may include:

[0063] S301. Determine the current dialog text of the current dialog voice by using a voice recognition technology.

[0064] S302. Match the current dialogue text with each preset emotion recognition template to obtain a first recognition result.

[0065] In the embodiment of the present invention, the emotion recognition template of this embodiment can be extended to label a small amount of dialogue texts with emotion keywords. For example, expand the dialogue text "You are so happy" to "xxx happy xxx", that is, emotion recognition template 1: "[W: 0-20] [D: happy] [W: 0-20]"; or, Expand the dialogue text "You are so sad" to "xxx sad xxx"...

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PUM

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Abstract

The embodiment of the invention provides an emotion recognition method and device, computer equipment and a storage medium. The method comprises the following steps: determining the current conversation text of the current conversation speech by uisng the speech recognition technology; matching the current conversation text with all the preset emotion recognition templates so as to obtain a firstrecognition result; recognizing the current conversation text by using the pre-trained emotion recognition model so as to obtain a second recognition result; and obtaining the emotional state of the current conversation text according to the first recognition result and the second recognition result. According to the emotion recognition method, the emotional state of the conversation text can be recognized through combination of the emotion recognition templates and the emotion recognition models so that the accuracy of emotional state recognition can be enhanced, the dependence on the human operation can be reduced, the labor cost can be reduced and the defect that the speech interaction effect is difficult to control can be overcome.

Description

technical field [0001] The embodiments of the present invention relate to the field of computer application technology, and in particular to an emotion recognition method, device, computer equipment and storage medium. Background technique [0002] With the development of artificial intelligence, intelligent interaction is playing an increasingly important role in more and more fields, and an important direction in intelligent interaction is how to identify the current emotional state of the user during the interaction process, so as to Provide emotional feedback for the entire intelligent interactive system, and make timely adjustments to cope with users in different emotional states and improve the service quality of the entire interactive process. [0003] Because the same word has different meanings in different scenarios and expresses different emotional states, the versatility of related technologies is insufficient, and the recognition accuracy of emotional states is ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G10L25/63G10L15/26G10L15/06
CPCG10L15/063G10L25/63G10L15/26
Inventor 林英展陈炳金梁一川凌光周超
Owner BEIJING BAIDU NETCOM SCI & TECH CO LTD
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