Management platform, enterprise service management system and management method

Abstract

An embodiment of the present application provides a management platform, an enterprise service management system, and a management method. The system comprises a service requesting end, a management platform and a service supplying end, a service requesting end, and a communication connection between the management platform and the service supplying end. The service requesting end issues a task request to the management platform, and the management platform matches the corresponding service type according to the task request and screens a service supplier, and generates an order invitation andsends it to a service supplier. A service provider accepts the order invitation and applies the processing flow to the management platform, and implements the requested task in the task request according to the processing flow. The management platform provides a variety of business types of processing flow, in order to uniformly manage the service direction and progress, monitor the service provider to implement the task requested by the task request, and the service requester is easy to understand and monitor the implementation progress of the requested task.

Description

technical field [0001] The application belongs to the technical field of information management, specifically relates to the technical field of e-commerce and enterprise system management methods, and in particular relates to an enterprise service management system and method. Background technique [0002] Under the background of "mass entrepreneurship and innovation", more and more people with innovative ideas and self-employment have joined the army of innovation and entrepreneurship, and a large number of small and medium-sized enterprises have been established. Business operations require refined management and standardized operations. However, due to limited scale and operating costs, most small and medium-sized enterprises are unable to equip talents in various fields needed for enterprise development, such as legal affairs, finance and taxation, and other aspects. Although these businesses are not the focus / core business of the company's development, they have a major...

AI Technical Summary

Problems solved by technology

When enterprises choose corresponding enterprise services, they generally judge the service capabilities and professional capabilities of service providers based on their past packaging data, official website, brochures and other materials, and cannot objectively identify the professional level and service capabilities of service providers.

There is also no specific evaluation standard or evaluation system to allow enterprises to evaluate the service capabilities and professional capabilities of service providers. As a result, enterprises do not have a systematic evaluation standard when selecting service providers, making it difficult to judge the capabilities of service providers and select service providers.

[0004] Enterprise services also have the following problems: difficult to clarify (recessive), difficult to manage the service process, difficult to evaluate service results, etc. Enterprises cannot conduct professional management of outsourcing services, cannot effectively evaluate service providers, and cannot effectively manage the service process. It is impossible to objectively accept and evaluate the service results, and the quality of enterprise services depends entirely on the self-discipline of the enterprise

[0005] Based on the above factors, outsourcing services cannot be effectively supervised, making it difficult for enterprises to protect the interests of users from the perspective of business outsourcing services

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