Implementation method, device and system of web-side complaint form designer
A complaint form and designer technology, applied in the computer field, can solve problems such as difficulty in collecting complaint information, inability to analyze online problem data uniformly, inability to provide accurate and timely project summary and improvement, etc.
Active Publication Date: 2021-07-06
上海太美星云数字科技有限公司
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Problems solved by technology
[0003] However, there are many difficulties in the current offline complaint handling methods, such as relying on paper to collect complaint information, difficulties in collecting complaint information, process flow relying on mail or manual methods, information asymmetry between submitters and approvers, and requiring a lot of manpower and material resources to process different processes etc.
Therefore, there are many problems in offline complaint handling, such as no unified feedback channel, low processing efficiency, online problem data cannot be analyzed uniformly, effective project improvement measures cannot be formed, and accurate and timely data basis cannot be provided for project summary and improvement and many more
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[0023] In order to more clearly illustrate the technical solutions of the embodiments of the present application, the following briefly introduces the drawings that need to be used in the description of the embodiments. Obviously, the accompanying drawings in the following description are only some examples or embodiments of the present application, and those skilled in the art can also apply the present application to other similar scenarios. Unless otherwise apparent from context or otherwise indicated, like reference numerals in the figures represent like structures or operations.
[0024] As indicated in this application and claims, the terms "a", "an", "an" and / or "the" do not refer to the singular and may include the plural unless the context clearly indicates an exception. Generally speaking, the terms "comprising" and "comprising" only suggest the inclusion of clearly identified steps and elements, and these steps and elements do not constitute an exclusive list, and ...
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This application provides a method, device and system for implementing a complaint form designer on the web, including: encapsulating and arranging the components for designing the complaint form to form a basic component column; encapsulating the elements at the second level; designing components for the complaint form Perform corresponding data binding and rendering; arrange the complaint form design components, pre-parse them into virtual DOM elements and display the interface; receive the operation of the configuration bar on the Web side, and render the configuration results to the complaint form design area; update the virtual DOM elements and transmit to the server; call the complaint form interface according to the request; receive the complaint information, send the form number to the workflow server, receive the current node number; determine the current receiving object, receive the operation of the current receiving object, send the form number to the workflow server, and receive The current node number, until the current node number is empty; judge whether the complaint form is passed, if so, close the complaint form, if not, create a new complaint form.
Description
technical field [0001] The present application mainly relates to the computer field, and in particular to a method, device, system and computer-readable medium for realizing a web-side complaint form designer. Background technique [0002] After the company's products circulate in the market, there are often suspected product quality problems due to unilateral or multiple factors. Therefore, in order to ensure product quality and user safety, enterprises must expedite the collection, processing, analysis, and reply of quality complaint information in accordance with legal requirements. [0003] However, there are many difficulties in the current offline complaint handling methods, such as relying on paper to collect complaint information, difficulties in collecting complaint information, process flow relying on mail or manual methods, information asymmetry between submitters and approvers, and requiring a lot of manpower and material resources to process different processes...
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IPC IPC(8): G06F8/38G06Q30/00
CPCG06F8/38G06Q30/016
Inventor 万帮喜王盼宋晔
Owner 上海太美星云数字科技有限公司