Abnormality processing method and device, equipment and medium

Abstract

The invention relates to the field of data processing, and provides an abnormality processing method and device, equipment and a medium. The method comprises the steps that: a network request is transmitted through a Native interface; abnormality return data are received through the Native interface and reported to an abnormality reporting management center when an application program server processes that the network request is abnormal; an abnormality risk is determined; when the abnormality risk is emergency report, a page operation log is obtained, packaging and encryption are performed through an MD5 encryption technology to obtain emergency abnormality data; the emergency abnormality data are uploaded to an application monitoring server; a second abnormality solution data set in a cache pool is updated when it is monitored that the first abnormality solution data set is updated; and the updated second abnormality solution data set is sent to the application monitoring server; andthe abnormality is repaired according to the abnormality solution data in the second abnormality solution data set. According to the abnormality processing method and device, the equipment and the medium of the invention, when the network request is abnormal, the reason for the abnormality is quickly positioned through the abnormality reporting management center, the abnormality response time isshortened, the abnormality is repaired in time, and the user experience satisfaction is improved.

Description

technical field [0001] The present invention relates to the field of data processing of big data, in particular to an exception processing method, device, equipment and medium. Background technique [0002] With the development of the mobile Internet, mobile App products have become the largest traffic channel for mobile Internet products. At present, most mobile App products involve network communication between the mobile App client and the App product server. Once the network request sent by the mobile App client An abnormality will seriously affect the normal operation of the business modules on the mobile App product, and at the same time affect the user's experience satisfaction. In the existing technology, the network abnormality information reported by the operation and maintenance monitoring server or the third-party network server is often monitored. , analyze and solve the exception based on the network exception information. Due to the limitations of the content ...

AI Technical Summary

Problems solved by technology

[0002] With the development of the mobile Internet, mobile App products have become the largest traffic channel for mobile Internet products. At present, most mobile App products involve network communication between the mobile App client and the App product server. Once the network request sent by the mobile App client An abnormality will seriously affect the normal operation of the business modules on the mobile App product, and at the same time affect the user's experience satisfaction. In the existing technology, the network abnormality information reported by the operation and maintenance monitoring server or the third-party network server is often monitored. , analyze and solve the exception based on the network exception information. Due to the limitations of the content contained in the network exception information (such as the inability to record page content, operation steps, etc.), it is difficult to analyze the exception and it is difficult to capture the cause of the exception, and even if it is found The cause of the abnormality and the solution to the abnormality can only be solved on the mobile App client when the mobile App product version is upgraded. In this way, it takes a long time to respond to the abnormality and resolve the abnormality, and the business module does not run smoothly, which reduces the user's workload. experience satisfaction

Images