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Communication client, system and method

A client and communication technology, applied in the network field, can solve the problem of low communication efficiency between docking personnel and customers

Active Publication Date: 2021-09-14
浙江贝才之神网络科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The embodiment of the present application provides a communication client, system and method to at least solve the problem of low communication efficiency between the docking personnel and the customer when the customer calls a specific docking person of the company for business communication

Method used

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  • Communication client, system and method
  • Communication client, system and method
  • Communication client, system and method

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Embodiment Construction

[0032] In order to make the purpose, technical solutions and advantages of the present application clearer, the present application will be described and illustrated below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application. Based on the embodiments provided in the present application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the protection scope of the present application. In addition, it can also be understood that although such development efforts may be complex and lengthy, for those of ordinary skill in the art relevant to the content disclosed in this application, the technology disclosed in this application Some design, manufacturing or production changes based on the content are just conventional technical means, and...

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Abstract

The invention relates to a communication client, system and method, and the client obtains an incoming call mobile phone number sent by a mobile phone, and determines and displays service information according to the incidence relation between the incoming call mobile phone number and the service information. According to the invention, the problem that when a client makes a call with a specific docking person of a company to carry out service communication, the communication efficiency between the docking personnel and the customer is low is solved, and the effect of improving the communication efficiency between the docking personnel and the customer is achieved.

Description

technical field [0001] The invention relates to the field of network technology, in particular to a communication client, system and method. [0002] technical background [0003] Customers generally communicate with a specific customer contact person (such as a salesperson) of the company. When a customer talks to the contact person, the connection person sometimes needs to find relevant information about the customer (such as historical order information). There is a lot of information and it is stored in different locations, and it will take a lot of time to search, resulting in long waiting times for customers and low communication efficiency between docking personnel and customers. [0004] At present, no effective solution has been proposed for the problem of low communication efficiency between the contact person and the customer when the customer calls a specific contact person of the company for business communication. Contents of the invention [0005] The embodi...

Claims

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Application Information

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IPC IPC(8): H04M3/51
CPCH04M3/5141H04M3/51H04M3/5191
Inventor 王栋泽程龙
Owner 浙江贝才之神网络科技有限公司
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