Work order distribution method and device, terminal and storage medium

Abstract

The invention is suitable for the technical field of property management, and provides a work order distribution method and device, a terminal and a storage medium. The work order distribution method specifically comprises the steps that work order information of a work order to be distributed is acquired, and the work order information comprises operation requirements of the work order to be distributed; determining a preferred employee of a first priority according to the operation requirement; generating to-be-received order information pointing to the preferable employee; if an order receiving operation triggered by the preferable employee according to the to-be-received order information is not received, to-be-grabbed order information is generated, the to-be-distributed work order is distributed to a target employee, and the target employee is an employee which triggers an order grabbing operation according to the to-be-grabbed order information and meets the operation requirements. According to the embodiment of the invention, the work order distribution efficiency and fairness can be improved.

Description

technical field [0001] The application belongs to the field of property technology, and in particular relates to a work order distribution method, device, terminal and storage medium. Background technique [0002] In the property industry, it is often necessary to provide owners with maintenance, housekeeping and other services. The traditional way of dispatching real estate operations is generally to notify the dispatcher through telephone, intercom or instant messaging software, and then the dispatcher assigns the work order to the corresponding staff. The distribution efficiency of this method is low, and it is prone to the problem of hoarding work orders to be assigned by the distributors. Moreover, during the distribution process, the distributors may allocate work orders based on personal emotions, resulting in unfair distribution. Contents of the invention [0003] Embodiments of the present application provide a work order distribution method, device, terminal, an...

AI Technical Summary

Problems solved by technology

This method of allocation is less efficient, and it is prone to the problem of hoarding work orders to be allocated. In addition, during the allocation process, the allocator may allocate work orders based on personal emotions, resulting in unfair distribution.

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