Intelligent question and answer method and device and electronic equipment

Abstract

The embodiment of the invention provides an intelligent question and answer method and device and electronic equipment, which are applied to the technical field of information and can receive real-time questions and extract feature words of the real-time questions to obtain to-be-directed associated words; calculating the similarity between the to-be-oriented associated word and one or more text meaning groups corresponding to each preset service scene in a plurality of preset service scenes, and selecting the text meaning group with the highest similarity as a target text meaning group; calculating the correlation degree between the to-be-oriented associated word and a plurality of feature words in the target text meaning group; and determining whether the real-time question can be answered or not according to the association degree of the plurality of feature words. Therefore, the text meaning group of the corresponding service scene can be selected according to the received real-time question, and then whether the real-time question can be answered or not is judged according to the associated text meaning group corresponding to the service scene, so that the question answering efficiency and accuracy are improved.

Description

technical field [0001] The present invention relates to the field of information technology, and in particular, to an intelligent question answering method, device and electronic device. Background technique [0002] At present, intelligent customer service is very popular, covering government affairs, finance, business, cultural tourism and other fields. Users have extremely urgent practical needs for intelligent multi-round question answering systems in the field of open knowledge. The system involves multiple modes and multiple strategies. In the current corpus knowledge base of the system, effectively distinguishing between answerable questions and non-answerable questions is a necessary way to meet friendly and humane answers. [0003] However, when the core model of the current question answering system judges whether the received question can be answered, the judgment accuracy rate is often low, and the user experience is poor. SUMMARY OF THE INVENTION [0004] The...

AI Technical Summary

Problems solved by technology

[0004] The purpose of the embodiments of the present invention is to provide an intelligent question answering method, device, and electronic equipment to solve the problem of low judgment accuracy when the question answering system in the prior art judges whether the received question can be answered

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