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Text to 9-1-1 emergency communication

a text communication and emergency communication technology, applied in emergency connection handling, messaging/mailboxes/announcements, data switching networks, etc., can solve the problems of reducing the dependable implementation of a nationwide, reliable implementation, and unable to pass data other than telephone numbers or dial tones across legacy switching routers or cama trunks

Inactive Publication Date: 2011-01-13
TELECOMM SYST INC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Many people erroneously believe that they can reliably send an emergency text message to a 9-1-1 Public Safety Answering Points (PSAP) using a hand held PDA, such as a Blackberry, an iPhone, or even a laptop computer.
But conventional 9-1-1 PSAP infrastructure is designed for voice traffic and is not capable of passing data other than telephone numbers or dial tones across legacy switching routers or CAMA trunks.
Trials have been attempted in which text messaging is transmitted to PSAPs using Internet Protocol (IP) infrastructure, but such trials replace or circumvent legacy infrastructure, which delays and renders a nationwide, dependable implementation much more costly.

Method used

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  • Text to 9-1-1 emergency communication
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  • Text to 9-1-1 emergency communication

Examples

Experimental program
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Embodiment Construction

[0016]The present invention enables both Short Message Service (SMS) and Instant Messaging (IM) communication to be routed to a correct PSAP together with the caller's location information using existing legacy telephone networks.

[0017]The present invention also allows two-way communication with an emergency services dispatcher situated at a PSAP who may, based on information obtained through interrogation or otherwise, dispatch the appropriate services according to the user's location and the nature of the emergency.

[0018]One aspect of the invention achieves such two-way text to 9-1-1 communication by treating text-based technologies similar to VoIP technologies for succession of the message through the Publicly Switched Telephone Networks (PSTN).

[0019]This invention solves the problem of multiple IM and SMS protocols lacking a single method to communicate with existing 9-1-1 systems.

[0020]This invention further provides in-band communication using text-to-speech and speech-to-text...

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PUM

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Abstract

A text messaging caller is enabled to communicate with a called party situated at on voice network, such as a PSTN or emergency 911 service center. The method comprises providing a service center, pre-registering a caller with the service center, receiving a text message from the caller through the service center, converting the text message to a voice message, ascertaining the address of the caller according to pre-registration information, and sending the voice message to the called party on the voice network together with the caller's identification and location information.

Description

[0001]This application claims priority from U.S. Provisional Application No. 61 / 213,758, entitled “Text To 9-1-1 Communication System and Method”, filed on Jul. 10, 2009, the entirety of which is expressly incorporated herein by reference.BACKGROUND OF THE INVENTION[0002]1. Field of the Invention[0003]This invention relates to communication systems and methods. More specifically, the invention concerns a multi-modal text communication system for accessing a conventional public safety phone network or a 9-1-1 Emergency Services Telephone Network.[0004]2. Background of the Related Art[0005]To provide flexibility for 9-1-1 callers to obtain emergency services, it is desirable to enable communication with a wide variety of wired and wireless devices. Many people erroneously believe that they can reliably send an emergency text message to a 9-1-1 Public Safety Answering Points (PSAP) using a hand held PDA, such as a Blackberry, an iPhone, or even a laptop computer. The hearing-impaired i...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): H04M11/04H04W4/90
CPCH04L12/5895H04M3/5116H04W4/14H04W4/22H04W76/007H04M2201/60H04W76/50H04W4/90H04L51/58
Inventor POREMBA, TODDDICKINSON, RICHARDARYANA, FIRDAUS
Owner TELECOMM SYST INC
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