Multifunctional workbench for call center

By designing adjustment mechanisms and placement mechanisms on the call center workbench, the problem of inconvenience in folding and adjustment of the workbench in the prior art is solved, flexible area and height adjustments are achieved, and the convenience and work efficiency of file processing are improved.

CN222284941UActive Publication Date: 2025-01-03XIAN ZHILING INFORMATION TECHNOLOGY CO LTD
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Patent Information

Application Number
CN202420640311.3
Authority / Receiving Office
CN · China
Patent Type
Utility models(China)
Current Assignee / Owner
Filing Date
2024-03-30
Publication Date
2025-01-03
Estimated Expiration
2034-03-30

AI Technical Summary

Technical Problem

The existing multi-function workbench for call centers is inconvenient to use when folded, and the area and height cannot be flexibly adjusted to meet the needs of different staff members.

Method used

A multi-functional workbench including an adjustment mechanism and a placement mechanism is designed. The adjustment mechanism includes a telescopic plate, a lift plate, a motor and a threaded rod. Through these components, the area, height and the inclination angle of the workbench can be adjusted to achieve work. Flexible adjustments to the station.

Benefits of technology

It improves the convenience of the workbench, can better adapt to the processing needs of different files, reduce file accumulation, adapt to the height of different staff, and enhance work efficiency.

✦ Generated by Eureka AI based on patent content.

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    Figure CN222284941U_ABST
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Abstract

The utility model relates to the technical field of working tables, and discloses a multifunctional working table for a call center, which comprises a working table and two fixing sleeves arranged below the working table, a placing mechanism is arranged above the working table, and an adjusting mechanism is arranged on the inner side of the working table; and the adjusting mechanism is positioned below the placing mechanism. By arranging the adjusting mechanism, the area of the worktable can be adjusted in the use process of the worktable, so that the worktable can be placed more conveniently when more files are processed in the call center, and the call center can process the files more conveniently; when the area of the workbench is adjusted, telescopic plates on the two sides are controlled to move synchronously, so that call center files do not need to be stacked on one side when the call center files are placed above the workbench, and the height of the workbench can be adjusted by arranging a lifting part; and in the using process, the device can be adjusted according to the heights of different workers.
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Description

Technical Field

[0001] The utility model relates to the technical field of workbenches, in particular to a multifunctional workbench used in a call center. Background Art

[0002] A call center is a service organization composed of a group of service personnel in a relatively centralized location. It usually uses computer communication technology to handle telephone inquiries from enterprises and customers. It is especially capable of handling a large number of calls at the same time. It also has caller number display, which can automatically assign incoming calls to personnel with corresponding skills, and can record and store all incoming call information. With the development of society, the number of call center staff has increased, and the demand for workstations has gradually increased;

[0003] For this purpose, the China Patent Network has published a multifunctional workbench for call centers. A multifunctional workbench for call centers, with publication number CN218515382U, includes a desktop main body, a plurality of hinged desktops and a support assembly. The hinged desktop is spliced ​​with the desktop main body to form a rectangular parallelepiped. The hinged desktop is rotatably connected to the desktop main body. One end of the support assembly is fixed to the bottom of the hinged desktop, and the other end of the support assembly is in contact with the bottom of the desktop main body. A support column and a storage box are provided on the lower side of the desktop main body, and the storage box is detachably connected to the desktop main body. A hinged desktop is connected to the desktop main body, and the hinged desktop is supported by the support assembly. Two adjacent desktop main bodies are connected by the support assembly of the hinged desktop. Multiple workbenches are spliced ​​by sliding connection of connecting blocks and connecting grooves, which is convenient for the work of the call center and the connection and disassembly of the workbenches.

[0004] However, there are still the following disadvantages: the device splices the workbench by providing two hinged tabletops, but the hinged tabletops are above the tabletops when folded, which makes it troublesome to use after folding. Therefore, a multifunctional workbench for a call center is proposed. Utility Model Content

[0005] The purpose of the utility model is to provide a multifunctional workbench for a call center to solve the problems raised in the above background technology.

[0006] To achieve the above object, the utility model provides the following technical solution: a multifunctional workbench for a call center, comprising a workbench and two fixing sleeves arranged below the workbench, a placing mechanism is arranged above the workbench, and an adjusting mechanism is arranged inside the workbench;

[0007] The adjusting mechanism is located below the placing mechanism;

[0008] The adjustment mechanism includes an extension portion and a lifting portion;

[0009] The extension portion is located above the lifting portion;

[0010] The extension part includes two telescopic plates and a lifting plate, and the lifting part includes two lifting blocks and a motor;

[0011] A slide groove is provided through the right side of the workbench, and the surfaces of the two telescopic plates are both slidably connected to the inner wall of the slide groove. A through groove is provided through the inner wall of the slide groove, and two control blocks are slidably arranged on the inner wall of the through groove. The front sides of the two control blocks are respectively fixedly connected to the back sides of the two telescopic plates.

[0012] Preferably, the placement mechanism includes a placement plate, the bottom surface of the placement plate is hinged to the top surface of the workbench, an electric push rod is fixedly provided on the top surface of the workbench, a sliding block is fixedly provided on the front side of the output end of the electric push rod, a connecting plate is hingedly provided on the top surface of the sliding block, and the top surface of the connecting plate is hinged to the back side of the placement plate. By providing the placement mechanism, the call center files can be placed above the placement plate, which makes it more convenient to process the files.

[0013] Preferably, the bottom surface of the workbench is fixedly connected to the top surfaces of the two lifting blocks, the surfaces of the two lifting blocks are respectively slidably connected to the inner walls of the two fixed sleeves, and a support plate is horizontally fixedly provided on one side of the two fixed sleeves. The two lifting blocks and the two fixed sleeves can make the workbench more stable when moving up and down.

[0014] Preferably, a fixed plate is fixedly provided on the bottom surface of the workbench, the back surface of the fixed plate is slidably connected to the front surface of the lifting plate, and two adjustment plates are hingedly provided on the top surface of the lifting plate. The top surfaces of the two adjustment plates are respectively hinged to the bottom surfaces of the two control blocks, and when the lifting plate moves upward, the two control blocks can be moved to the left and right sides through the two adjustment plates.

[0015] Preferably, a mounting plate is fixedly provided on the back side of the fixing plate, a first threaded rod is rotatably provided on the bottom surface of the mounting plate through a bearing seat, the bottom surface of the first threaded rod passes through the top surface of the lifting plate and extends to the bottom of the lifting plate, a nut is fixedly provided on the bottom surface of the lifting plate, the inner wall of the nut is threadedly connected with the surface of the first threaded rod, a wedge-shaped groove is provided on the back side of the fixing plate, a wedge-shaped block is slidably provided on the inner wall of the wedge-shaped groove, the back side of the wedge block is fixedly connected with the front side of the lifting plate, and the first threaded rod is rotated, and the lifting plate can be moved up and down through the nut when the first threaded rod rotates.

[0016] Preferably, the top surface of the support plate is fixedly connected to the bottom surface of the motor, the top surface of the motor output end is fixedly provided with a second threaded rod, the surface of the second threaded rod is provided with a threaded sleeve, the top surface of the threaded sleeve is fixedly connected to the bottom surface of the workbench, and by turning on the motor, the motor output end can drive the second threaded rod to rotate when it rotates, and when the second threaded rod rotates, the threaded sleeve can be controlled to move up and down, and when the threaded sleeve moves up and down, the workbench can be driven to move up and down synchronously.

[0017] Preferably, a slide rail is fixedly provided on the top surface of the workbench, a connecting groove is opened on the bottom surface of the sliding block, the slide rail surface is slidably connected to the inner wall of the connecting groove, and a shelf plate is fixedly provided on the front side of the placement plate. The slide rail can prevent the sliding block from detaching from the workbench when moving forward and backward.

[0018] Compared with the prior art, the beneficial effects of the utility model are as follows: the multifunctional workbench for the call center can adjust its area during the use of the workbench by being provided with an adjustment mechanism, so that when the call center processes more documents, the placement thereof can be more convenient, which can make the call center more convenient in processing documents, and when adjusting the area of ​​the workbench, the telescopic plates on both sides are controlled to move synchronously, so that when placing the call center documents on the top of the workbench, there is no need to pile them up on one side, and the height of the workbench can be adjusted by being provided with a lifting part, so that it can be adjusted according to the height of different staff members during use, so that it is easier to handle the work, and the call center documents can be placed on the placement plate by being provided with a placement mechanism, so that it is more convenient to process the documents, and the inclination angle of the placement plate can be adjusted by controlling the sliding block to move back and forth, so that the placement plate can be adjusted according to the thickness of different documents. BRIEF DESCRIPTION OF THE DRAWINGS

[0019] Figure 1 It is a three-dimensional schematic diagram of the right side structure of the utility model;

[0020] Figure 2 It is a three-dimensional schematic diagram of the back structure of the utility model;

[0021] Figure 3 This is a three-dimensional schematic diagram of the main structure of the utility model;

[0022] Figure 4 It is a three-dimensional schematic diagram of the left side structure of the utility model;

[0023] Figure 5 For this utility model Figure 2 Schematic diagram of the enlarged structure of area A in the middle.

[0024] In the figure: 1 workbench, 2 placement mechanism, 201 electric push rod, 202 placement plate, 203 shelf plate, 204 sliding block, 205 connecting plate, 206 slide rail, 3 adjustment mechanism, 301 telescopic plate, 302 control block, 303 adjustment plate, 304 first threaded rod, 305 mounting plate, 306 lifting block, 307 second threaded rod, 308 threaded sleeve, 309 motor, 310 support plate, 311 wedge block, 312 lifting plate, 313 nut, 314 fixing plate, 4 fixing sleeve. DETAILED DESCRIPTION

[0025] The following will be combined with the drawings in the embodiments of the utility model to clearly and completely describe the technical solutions in the embodiments of the utility model. Obviously, the described embodiments are only part of the embodiments of the utility model, not all of the embodiments. Based on the embodiments in the utility model, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the utility model.

[0026] Example 1

[0027] A preferred embodiment of a multifunctional workbench for a call center provided by the utility model is as follows: Figures 1 to 5 As shown: it includes a workbench 1 and two fixing sleeves 4 arranged below the workbench 1, a placing mechanism 2 is arranged above the workbench 1, and an adjusting mechanism 3 is arranged inside the workbench 1;

[0028] The adjusting mechanism 3 is located below the placing mechanism 2;

[0029] The adjustment mechanism 3 includes an extension portion and a lifting portion;

[0030] The extension portion is located above the lifting portion;

[0031] The extension part includes two telescopic plates 301 and a lifting plate 312, and the lifting part includes two lifting blocks 306 and a motor 309;

[0032] A slide groove is provided on the right side of the workbench 1, and the surfaces of the two telescopic plates 301 are slidably connected to the inner wall of the slide groove. A through groove is provided on the inner wall of the slide groove, and two control blocks 302 are slidably arranged on the inner wall of the through groove. The front faces of the two control blocks 302 are fixedly connected to the back faces of the two telescopic plates 301 respectively. The bottom surface of the workbench 1 is fixedly connected to the top faces of the two lifting blocks 306. The surfaces of the two lifting blocks 306 are slidably connected to the inner walls of the two fixed sleeves 4 respectively. A support plate 310 is fixedly provided horizontally on one side of the two fixed sleeves 4. A fixed plate 314 is fixedly provided on the bottom surface of the workbench 1. The back face of the fixed plate 314 is slidably connected to the front face of the lifting plate 312. The top face of the lifting plate 312 is hinged with two adjustment plates 303. The top faces of the two adjustment plates 303 are hinged to the bottom faces of the two control blocks 302 respectively. A mounting plate 305 is fixedly arranged on the back of 314, and a first threaded rod 304 is rotatably arranged on the bottom surface of the mounting plate 305 through a bearing seat, and the bottom surface of the first threaded rod 304 passes through the top surface of the lifting plate 312 and extends to the bottom of the lifting plate 312, and a nut 313 is fixedly arranged on the bottom surface of the lifting plate 312, and the inner wall of the nut 313 is threadedly connected with the surface of the first threaded rod 304, and a wedge-shaped groove is provided on the back of the fixing plate 314, and a wedge-shaped block 311 is slidably arranged on the inner wall of the wedge-shaped groove, and the back of the wedge block 311 is fixedly connected with the front of the lifting plate 312, and the top surface of the support plate 310 is fixedly connected with the bottom surface of the motor 309, and the top surface of the output end of the motor 309 is fixedly arranged with a second threaded rod 307, and a threaded sleeve 308 is threadedly sleeved on the surface of the second threaded rod 307, and the top surface of the threaded sleeve 308 is fixedly connected with the bottom surface of the workbench 1;

[0033] By providing an adjustment mechanism 3, the area of ​​the workbench can be adjusted during use, so that when a call center processes more documents, the placement of the documents can be more convenient, and the call center can process documents more conveniently. When adjusting the area of ​​the workbench 1, the telescopic plates 301 on both sides are controlled to move synchronously, so that when placing call center documents on the workbench 1, there is no need to pile them on one side. By providing a lifting part, the height of the workbench 1 can be adjusted, so that it can be adjusted according to the height of different staff members during use, so that work can be handled more easily.

[0034] Example 2

[0035] Based on Example 1, a preferred embodiment of a multifunctional workbench for a call center provided by the present invention is as follows: Figures 1 to 5As shown: the placement mechanism 2 includes a placement plate 202, the bottom surface of the placement plate 202 is hinged to the top surface of the workbench 1, an electric push rod 201 is fixedly arranged on the top surface of the workbench 1, a sliding block 204 is fixedly arranged on the front of the output end of the electric push rod 201, a connecting plate 205 is hingedly arranged on the top surface of the sliding block 204, the top surface of the connecting plate 205 is hinged to the back surface of the placement plate 202, a slide rail 206 is fixedly arranged on the top surface of the workbench 1, a connecting groove is opened on the bottom surface of the sliding block 204, the surface of the slide rail 206 is slidably connected to the inner wall of the connecting groove, and a shelf plate 203 is fixedly arranged on the front of the placement plate 202;

[0036] By providing a placement mechanism 2, the call center file can be placed on the placement plate 202, so that it is more convenient to process the file. The tilt angle of the placement plate 202 can be adjusted by controlling the sliding block 204 to move forward and backward, so that the placement plate 202 can be adjusted according to the thickness of different files.

[0037] When in use, rotate the first threaded rod 304, and the first threaded rod 304 can make the lifting plate 312 move up and down through the nut 313 when rotating. When the lifting plate 312 moves upward, the two control blocks 302 can be moved to the left and right sides through the two adjustment plates 303. When the control block 302 moves, it can drive the telescopic plate 301 to move synchronously. By turning on the motor 309, the second threaded rod 307 can be driven to rotate when the output end of the motor 309 rotates. When the second threaded rod 307 rotates, the threaded sleeve 308 can be controlled to move up and down. When the threaded sleeve 308 moves up and down, the workbench 1 can be driven to move up and down synchronously. By turning on the electric push rod 201, the output end of the electric push rod 201 can be telescoped to drive the sliding block 304 to move forward and backward. When the sliding block 304 moves forward and backward, the inclination angle of the placement plate 202 can be adjusted through the connecting plate 205.

[0038] Although the embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A multifunctional workbench for a call center, comprising a workbench (1) and two fixing sleeves (4) arranged below the workbench (1), characterized in that: A placement mechanism (2) is provided above the workbench (1), and an adjustment mechanism (3) is provided inside the workbench (1); The adjusting mechanism (3) is located below the placing mechanism (2); The adjusting mechanism (3) comprises an extending portion and a lifting portion; The extension portion is located above the lifting portion; The extension part includes two telescopic plates (301) and a lifting plate (312), and the lifting part includes two lifting blocks (306) and a motor (309); A slide groove is provided through the right side of the workbench (1), and the surfaces of the two telescopic plates (301) are slidably connected to the inner wall of the slide groove. A through groove is provided through the inner wall of the slide groove, and two control blocks (302) are slidably provided on the inner wall of the through groove. The front faces of the two control blocks (302) are fixedly connected to the back faces of the two telescopic plates (301) respectively.

2. A multifunctional workbench for a call center according to claim 1, characterized in that: The placement mechanism (2) comprises a placement plate (202), the bottom surface of the placement plate (202) being hinged to the top surface of the workbench (1), the top surface of the workbench (1) being fixedly provided with an electric push rod (201), the front surface of the output end of the electric push rod (201) being fixedly provided with a sliding block (204), the top surface of the sliding block (204) being hinged to a connecting plate (205), the top surface of the connecting plate (205) being hinged to the back surface of the placement plate (202).

3. The multifunctional workbench for a call center according to claim 1, characterized in that: The bottom surface of the workbench (1) is fixedly connected to the top surfaces of the two lifting blocks (306), the surfaces of the two lifting blocks (306) are respectively slidably connected to the inner walls of the two fixing sleeves (4), and a support plate (310) is horizontally fixedly arranged on a side surface adjacent to the two fixing sleeves (4).

4. The multifunctional workbench for a call center according to claim 1, characterized in that: A fixed plate (314) is fixedly arranged on the bottom surface of the workbench (1); the back surface of the fixed plate (314) is slidably connected to the front surface of the lifting plate (312); two adjustment plates (303) are hingedly arranged on the top surface of the lifting plate (312); the top surfaces of the two adjustment plates (303) are respectively hingedly connected to the bottom surfaces of the two control blocks (302).

5. The multifunctional workbench for a call center according to claim 4, characterized in that: A mounting plate (305) is fixedly arranged on the back side of the fixing plate (314); a first threaded rod (304) is rotatably arranged on the bottom side of the mounting plate (305) through a bearing seat; the bottom side of the first threaded rod (304) passes through the top side of the lifting plate (312) and extends to the bottom side of the lifting plate (312); a nut (313) is fixedly arranged on the bottom side of the lifting plate (312); the inner wall of the nut (313) is threadedly connected to the surface of the first threaded rod (304); a wedge-shaped groove is provided on the back side of the fixing plate (314); a wedge-shaped block (311) is slidably arranged on the inner wall of the wedge-shaped groove; the back side of the wedge-shaped block (311) is fixedly connected to the front side of the lifting plate (312).

6. The multifunctional workbench for a call center according to claim 3, characterized in that: The top surface of the support plate (310) is fixedly connected to the bottom surface of the motor (309); a second threaded rod (307) is fixedly provided on the top surface of the output end of the motor (309); a threaded sleeve (308) is threadedly sleeved on the surface of the second threaded rod (307); and the top surface of the threaded sleeve (308) is fixedly connected to the bottom surface of the workbench (1).

7. The multifunctional workbench for a call center according to claim 2, characterized in that: A slide rail (206) is fixedly arranged on the top surface of the workbench (1), a connecting groove is provided on the bottom surface of the sliding block (204), the surface of the slide rail (206) is slidably connected to the inner wall of the connecting groove, and a shelf plate (203) is fixedly arranged on the front surface of the placement plate (202).