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Construction order management method applied to operation support system and management system thereof

A technology of an operation support system and a management method, which is applied in the field of construction order management, can solve problems such as the inability to fully satisfy the unified and effective management of construction personnel, the inability to meet the flexible management of construction processes, and the lack of construction personnel, etc., to achieve effective control and timely finished effect

Inactive Publication Date: 2010-02-10
INST OF ACOUSTICS CHINESE ACAD OF SCI
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In the traditional method, there is no management of construction personnel, or simply recording the information of construction personnel on the bill of lading, which cannot fully meet the needs of unified and effective management of construction personnel performing tasks
In addition, in the traditional method, the construction process is managed in a state-based manner, and the construction process is basically fixed. If the construction process is to be modified, the changes that need to be made are generally large, which cannot meet the needs of flexible management of the construction process.
At the same time, in the traditional method, once the construction personnel lift the bill of lading, if the construction is delayed due to other reasons, the task cannot be returned, and the execution can only be postponed, or artificially selected and transferred to other construction personnel for execution, which cannot meet the requirements of effective control and timely completion of the construction task. need
[0004] Therefore, the commonly used construction order management method can no longer meet the needs of operators for more effective management of construction tasks and construction personnel, and a construction order management method that can overcome the above shortcomings is needed

Method used

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  • Construction order management method applied to operation support system and management system thereof
  • Construction order management method applied to operation support system and management system thereof
  • Construction order management method applied to operation support system and management system thereof

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Embodiment

[0046] In order to make the purpose, realization method and advantages of the present invention clearer, the present invention will be further described in detail by taking specific implementation as an example and referring to the accompanying drawings.

[0047] In the following, the application of the present invention to a digital TV service operation support system is taken as an example for description.

[0048] refer to figure 1 , where the business system includes the business acceptance system of the business hall and the customer self-service system. The specific steps for customers to order business and construction are as follows:

[0049] 100) Customer 1 orders business through the business system (interaction 1), and at the same time, the business system sends customer order information to the construction order processing system (interaction 2).

[0050] 101) The construction order processing system receives the customer order information, saves it and generate...

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Abstract

The invention provides a construction order management method applied to a business operation support system and a management system thereof. The method comprises the following steps: each process node of a construction process is treated as an atomic task, each construction order corresponds to an atomic task list, and a new atomic task is generated when construction personnel complete an atomictask; and the construction personnel starts construction after extracting the construction order, order-return atomic tasks are executed if construction is smoothly completed, and order-back atomic tasks are executed if construction fails to complete due to particular reasons. The method can help realize unified and effective management on the construction personnel for executing the tasks by distributing construction roles and recording construction implementation situation of the construction personnel; and meanwhile can help realize flexible management on the construction process by adjusting an execution sequence of the atomic tasks of the construction order via a process management system. In addition, by adopting the method, the construction order can be immediately returned when theconstruction personnel fail to in construction due to particular reasons, thus construction can be effectively controlled and assured and timely completed.

Description

technical field [0001] The present invention relates to the technical field of business operation support, in particular to a method and system for managing construction orders. Background technique [0002] With the continuous expansion of the scale of the operator, more and more construction tasks are required, and the operator also puts forward more requirements for the management of the construction order: (1) Unified and effective management of construction personnel performing the same type of construction tasks Requirements: Due to the wide geographical distribution of customers and many construction tasks, multiple construction personnel or construction teams are required to carry out regional construction for the same type of business, and the construction tasks of each construction personnel need to be mutually exclusive, that is, the same construction task cannot have Two construction crews execute at the same time. (2) The need for flexible management of the con...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/00G06Q50/00G06Q10/06
Inventor 王劲林徐战董元元刘磊
Owner INST OF ACOUSTICS CHINESE ACAD OF SCI
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