The invention discloses a power demand side monitoring system and method. A cloud computing technology is used, power consumption information forms a large power information resource pool, the power load is accurately predicted, the energy-saving potential is accurately mined, and a powerful guarantee is provided for reasonable, ordered, high-efficiency and safe power utilization, so that the aim of continuously utilizing the power is fulfilled. The system comprises a user layer, a data layer, a service layer and a monitoring layer, wherein the user layer is used for dividing the energy-saving method of the whole distribution system according to the industry difference; the data layer is used for acquiring power user data of the user layer by employing an intelligent load control terminal; the service layer is used for processing the data acquired from the data layer by employing the cloud computing and big data technology; and the monitoring layer is connected to the cloud of the service layer and is used for monitoring a power load in real time, counting the power consumption, checking and managing the power service condition and checking the energy-saving potential, so that the service type of the energy-saving equipment is determined.