Service level agreement translation for service oriented systems

A service-level agreement and service-oriented technology, applied in transmission systems, data processing applications, computing, etc., can solve time-consuming and troublesome problems

Active Publication Date: 2013-09-25
SAP AG
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Conventional methods of performing such analyzes rely on generic charts and spreadsheets, which are often time-consuming and cumbersome

Method used

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  • Service level agreement translation for service oriented systems
  • Service level agreement translation for service oriented systems
  • Service level agreement translation for service oriented systems

Examples

Experimental program
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Embodiment Construction

[0041] figure 1 A data processing apparatus 100 for performing business impact analysis on a Service Oriented Architecture (SOA) with multiple processes and services is shown according to an embodiment.

[0042] refer to figure 1 , the data processing apparatus 100 may include a process editor 102 for modeling multiple business processes, a process model database 106 for storing business process models, and a scenario model editor for annotating business process models using resource and business impact tables 108, an annotated process model database 114 for storing annotated business process models, creating dependency models that schedule multiple services and utilize risk information, service impact tables, recovery times, latency times, and service level agreements (SLAs) A business continuity management (BCM) editor 116 for annotating dependency models, an annotated dependency model database 124 for storing annotated dependency models, converting SLA information using an...

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Abstract

The embodiments include a data processing apparatus for conducting a business impact analysis for a service oriented architecture (SOA) that includes a plurality of processes and services. The data processing apparatus may include a process table generator configured to generate a first impact table for a first process and a second impact table for a second process, and a service table generator configured to generate a service impact table for a top-level service, a dependency model generator configured to generate a dependency model arranging the plurality of services with dependency links, an analysis model generator configured to generate a BEAM based on the service impact table, the dependency model and a selected service level agreement, a simulator configured to simulate the BEAM over a period of time, and a service level agreement classifier configured to classify the selected service level agreement based on one or more violations.

Description

technical field [0001] The present invention relates to business impact analysis and service level agreements for service-oriented systems. Background technique [0002] Disruption of business processes can lead to financial and legal losses and damage to reputation. The objectives of Business Continuity Management (BCM) are (1) to identify critical business processes, systems and services, (2) to identify potential threats to services, systems and critical business processes, and (3) to evaluate and estimate the impact on The potential damage or loss that could result from a threat to a critical business process. BCM experts refer to these three activities as Business Impact Analysis (BIA). One outcome of the BIA is the specified time frame, such as the Maximum Tolerable Outage Time (MTO), in which normal levels of service and operations must be restored to enable the organization to continue delivering products and services. [0003] Using BIA, BCM experts can choose th...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/06
CPCG06Q10/067
Inventor W.吉拉尼U.温克勒
Owner SAP AG
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