189 results about "Grade of service" patented technology

A cloud broker and procurement system and method is closed. In particular embodiments, the method includes receiving an offer of a computing resource from each of a plurality of providers. The method further includes receiving, from each of the plurality of providers, a service level agreement associated with each respective offered computing resource. Additionally, the method includes normalizing each of the service level agreements associated with the offered computing resources. The method further includes receiving a request from a requesting computer for a computing resource and selecting, based at least in part on the normalized service level agreements, one of the providers to provide the requested computing resource. The method also includes transmitting a service match indicator to the client, wherein the service match indicator indicates a time at which the offered computing resource will be utilized, and utilizing the computing resource on the selected provider.

A method includes receiving metrics associated with traffic that complies with a grade of service (GOS) associated with a customer premises equipment (CPE) device, where the metrics identify a group of cells via which the traffic is received by the CPE device. The method also includes retrieving information associated with traffic conditions within a group of base stations; initiating a load balancing operation when traffic conditions within a base station indicate that a particular cell, associated with the base station, is congested; and sending, to a set of base stations that send traffic to the CPE device, a notification, where the notification causes traffic, not destined for the CPE device, to be rerouted to another base station, which enables the base station to send traffic, that complies with the GOS, to the CPE device, or causes the CPE device to receive traffic, that complies with the GOS, from a further based station.

An apparatus and method are provided for estimating the grade of service (52) and offered traffic (51) for voice over internet protocol calls at a gateway (2) bridging calls between a public switched telephone network (3) and an internet protocol network (4), the gateway (2) having a dial-control management information base. The method comprises the steps of periodically polling the dial-control management information base for dial peer traffic statistics (44), storing the polled data, estimating the carried traffic using the polled data (501), estimating the grade of service (52) by utilizing the Erlang-B formula in an inverse manner (502), operating on the estimated carried traffic obtained in the first estimating step (501), and estimating the offered traffic (51) using the estimated values for the carried traffic and the grade of service (52) obtained in the previous estimation steps (503). In a second embodiment of the invention, a system (FIG. 4) utilizing the method, continuously monitors the grade of service (52) and offered traffic (51) at gateways (2) in an internet protocol telecom network supporting voice over internet protocol. An enhancement of the system further comprises a world wide web interface (46) for generating monitoring reports.

A system and method of escalating non-realtime communications entering a Contact Center. The present invention removes communications that may initially be viewed as requiring deferred assistance, such as those near missing their SLA or those determined to require immediate handling based on identifying a particular important customer, from its shared file folders and “escalating” them to be routed as a live communications, for immediate response by a designated agent. An alternative tiered service model for a digital multimedia contact center assigns an entering contact to an initial immediate or deferred service tier based on routing criteria for the contact and may escalate or de-escalate the contact to a different service tier if the routing criteria changes. The service tier is initially determined based on a media type associated with the contact. The digital multimedia contact center contains a set of media servers, each of which passes a contact of a particular media type to a workflow engine (one for each service tier—immediate and deferred), which executes workflows to direct the processing of contacts at service tiers that require agent activity, for the immediate service tier contacts pass through a set of media routers. Agents are allocated to contacts by a dynamic automated contact distributor and the appropriate media router is used to route the contact to an agent. The workflow engines also execute workflows for agents to control the allocation of agents to contacts.

Systems and methodologies are described that facilitate restrictive reuse resource set management with equal grade of service on forward link transmission. User throughput over a resource reuse set can be estimated, and an iterative method can be employed to reallocate users with poor spectral efficiency to reuse sets exhibiting high throughput to optimize overall throughput in a wireless network or a portion thereof.

A packet-switched communication network in accordance with the invention provides a guaranteed minimum bandwidth between pairs of Packet Switches by defining Service Level Agreements (SLAs). An SLA is defined by at least a source identifier, a destination identifier, and a minimum data rate although other information can also be used. Upon arrival at certain networked nodes, packets are classified according to an SLA by reading the source and destination addresses in the packet. Once classified, the packets are placed in a queue and scheduled for transmission. A scheduler ensures that packets are transmitted at the minimum defined data rate for the SLA. The scheduler may use a statistical multiplexing method, such as deficit round robin, or deficit golden ratio, which is part of the present invention. The deficit golden ratio method assures a minimum rate to packets for a particular SLA, but minimizes jitter and delay. Further, the present invention implements congestion control that does not require nodes to be entirely turned off in congested conditions.

A management system for a managed vehicle traffic lane adaptively and selectively extends authorization to use the lane to lower priority vehicle service classes when extension can be done without adversely impacting higher priority vehicle service classes. The management system offers significant quality of life improvement for motorists in congested urban areas by improving throughput of managed and unmanaged lanes and reducing travel times and fuel consumption.

The invention relates to a virtual network function dynamic migration method based on deep belief network resource demand forecasting, and belongs to the field of mobile communication. The method comprises the following steps: (S1) in view of the dynamic features of SFC business resource demand in a slicing network, establishing a system overhead model of comprehensive migration overhead and bandwidth overhead; (S2) in order to realize spontaneous VNF migration, monitoring the resource utilization condition of virtual network function or link in real time, and discovering the deployed bottom nodes or resource hot spots in the link in time by using an online learning based adaptive DBN forecasting method; (S3) designing a topology awareness based dynamic migration method according to the forecasting result, so as to reduce system overhead; (S4) proposing a tabu search based optimization method to further optimize the migration strategy. The forecasting method provided by the invention not only increase the convergence rate of a training network, but also realizes a perfect forecasting effect; by combining the forecasting method with a migration method, the system overhead and the violation frequency of the service level agreement are effectively reduced, and the performance of network service is improved.

The invention discloses an API Gateway automatic scaling method and a device under a micro service architecture. The device comprises an API gateway cluster, which is used for defining corresponding monitoring indexes according to the protocol level of a service level agreement SLA, and providing a user-defined monitoring index, a resource collection system which is used for collecting system dataand data of user-defined monitoring indicators, and combining the system data and data of user-defined monitoring indicators to obtain application resource monitoring data; a horizontal expansion controller, configured to receive application resource monitoring data in a first preset time, compare the application resource monitoring data with a preset resource use threshold, and obtain the numberof target service instances according to an automatic scaling algorithm; and a scaling controller which is adapted to adjust the number of service instances according to the target so as to maintainthe number of service instances to reach the target value. The device can realize the efficient utilization of resources and guarantee the performance and stability of the service.

A method for providing grades of service to unprotected traffic on an optical network that provides protection channels associated with working channels, defines a linearly ordered set of protection switch request priorities, and two or more grade of service priorities, and uses those priorities to enforce a protection access policy. The unprotected traffic may be of a high priority, approximating non-pre-emptable unprotected traffic (NUT); of low priority, like extra traffic; or may be of an intermediate priority between the two. This allows data transport providers to offer different unprotected transport services at different rates on protected links, in which the different unprotected transport services are associated with different probabilities of pre-emption.

A method for implementing varying service quality grades in a network switch is provided, comprises the steps of: classifying a plurality of users of the network switch into a plurality of service quality grades according to a contributing factor of the plurality of the users; connecting each of the plurality of users to the network switch via one of a plurality of ports of the network switch according to its service quality grade; determining an original priority of a packet in the network switch; and determining an adjusted priority of the packet according to both the original priority of the packet and a priority adjustment table of an ingress port of the packet. Each of the plurality of ports has a corresponding priority adjustment table, and each of the priority adjustment tables includes a mapping relationship between the original priority and the adjusted priority.

A method and system for providing online automobile service comparison, service ranking, expense comparisons and online price matching are disclosed. The system provides online automobile service comparison, service ranking, expenses comparison and online price matching through a designated website accessible by a user via a communication network such as the Internet and/or intranet. The method includes the steps of providing optimized information by the system regarding available automobile service stations in a specific area, automobile services offered, customer feedback rankings, cost of desired services, displaying the required information to the user. The method also includes the steps to purchase the desired automobile services. The method also include a system through which service stations can online match their competitor prices based on a pre-defined value/percent for a specific service or plural of services to gain additional business.

The invention discloses an alarm management method and device of passive optical network terminal equipment. The method comprises the following steps of: receiving alarm information reported by an optical network unit (ONU), and finding a preliminarily configured alarm monitoring template related to the ONU; modifying the alarm grade of the alarm information according to the alarm grade redefinition information configured in the alarm monitoring template, and reporting or abandoning the alarm information based on the alarm grade. By using the method, the function defect of the traditional PON (Passive Optical Network) management system for managing massive ONU alarms is overcome, and the function of providing different alarm monitoring ways aiming at different ONUs and alarm types is realized, therefore, the aim of applying different monitoring schemes by the PON terminal equipment according to the ONUs with different service grades is achieved, and the requirement for fine operation and maintenance of the PON is met.

To provide a service with fairness by providing QoS of approximately an equal degree among users of the same service class to keep fairness of the service as well as by maintaining a transmission rate at a predetermined ratio among users of different service classes to relatively keep QoS among service classes. A resource control method which is executed by a base station in a mobile communication between the base station and each of a plurality of mobile stations, the method comprising: an unallocated resource measurement step of measuring an amount of unallocated resources, when one mobile station originates a new connection request or a handover request; a service quality calculation step of calculating a service quality which can be provided to the one mobile station with the amount of the unallocated resources obtained by the measurement; a decision step of deciding whether the service quality obtained by the calculation is within a predetermined range in accordance with a service class to which the one mobile station belongs; and a reassignment step for reassigning the resources to each mobile station depending on the service class to which each mobile station belongs, when the service quality is not within the predetermined range in accordance with the service class to which the one mobile station belongs.

The invention discloses an admission control method and an admission control system in a heterogeneous wireless network environment. The method comprises the following steps of: when an access request is received, collecting the multi-domain information of each network and acquiring a target quality of experience (QoE) vector of a user in the access request by using an admission control entity; performing granularity partition on the information of each attribute domain in the multi-domain information according to a predefined performance index to form information granularity vectors of each attribute domain; according to the target QoE vector of a user terminal and a predefined fuzzy membership function, establishing fuzzy membership grade vectors of resource grains in each attribute domain; based on fuzzy evaluation vectors and inference rules of the resource grains in each attribute domain, establishing mapping relationships between the fuzzy evaluation vectors of the resource grains in each attribute domain and a network comprehensive evaluation index so as to acquire a comprehensive evaluation vector; and according to comprehensive evaluation, selecting the network having the highest network grade of service as an access network. Through the method and the system, an effective admission control strategy is designed for the heterogeneous wireless network and the overall performance of the heterogeneous wireless network is improved.

The invention disclosed a method which achieves call in a multimedia communication call control. This method includes: set user service information of rank in advance, obtain customer service information of rank related to call entities, according to user information of rank, defined users call processing priority, and call in accordance with established call processing priority. According to user information of rank, the invention brings up processing priority call methods in the third generation mobile communication multimedia communications call control, such as IP Multimedia Subsystem (IMS). The method provides a different priority call for different user service rank, and ensures the call-processing speed of the important network user's, improves customer satisfaction and loyalty.

The invention discloses a bandwidth allocation method, device, data center and storage medium. The methods comprising the following steps of: determining user's preliminary predicted demand bandwidthbased on the bandwidth usage history data; collecting the bandwidth usage data of a user in real time and determining a bandwidth correcting strategy based on the bandwidth usage data; correcting thepreliminary predicted demand bandwidth based on the bandwidth correcting strategy to obtain an ideal allocated bandwidth; determining the actual allocated bandwidth of a user according to the bandwidth allocation rule and the ideal allocated bandwidth; adjusting user's bandwidth allocation according to the actual allocated bandwidth. The bandwidth allocation method, device, data center, and storage medium can make full use of history data, improve prediction accuracy, more accurately grasp changes in user bandwidth requirements, improve bandwidth utilization, and improve user experience. The intelligent dynamic adaptation of bandwidth allocation solves the problem of long configuration period and complicated process and realizes bandwidth allocation based on user service level.