192 results about "Grade of service" patented technology

A method and system for maintaining a traffic service level for data communicated by a computer network having a source. The computer network is connected to at least one of many networks, where each of the many networks includes a number of paths for transporting the data communicated to a destination. In one embodiment of the method, the traffic service level associated with one of the paths between the source and the destination is monitored. Then, it is determined whether the traffic service level associated with that path meets one or more performance metrics. If a flow of data communicated over the monitored path fails to meet at least one of the performance metrics, then a service level violation is indicated. Upon such an indication, an alternate path is selected to resolve the service level violation.

It is provided a solution for controlling interference in a cellular telecommunication system. An interference controller of the cellular telecommunication utilizes interference level information received from another cellular telecommunication system in controlling interference towards a target cell suffering from high interference which degrades the grade of service in the target cell. The interference level information comprises information on levels of interference between neighboring cells of the other cellular telecommunication system. The interference controller analyzes the received interference level information and controls communication links in cells of the cellular telecommunication system determined to cause the highest interference towards the target cell. The cells determined to cause the highest interference towards the target cell are determined from the received interference level information.

A cloud broker and procurement system and method is closed. In particular embodiments, the method includes receiving an offer of a computing resource from each of a plurality of providers. The method further includes receiving, from each of the plurality of providers, a service level agreement associated with each respective offered computing resource. Additionally, the method includes normalizing each of the service level agreements associated with the offered computing resources. The method further includes receiving a request from a requesting computer for a computing resource and selecting, based at least in part on the normalized service level agreements, one of the providers to provide the requested computing resource. The method also includes transmitting a service match indicator to the client, wherein the service match indicator indicates a time at which the offered computing resource will be utilized, and utilizing the computing resource on the selected provider.

A method and system for ensuring QoS in a communication network and a SLA server. The system for ensuring QoS includes a service-specific server and a SLA server. The method for ensuring QoS includes: querying the SLA information according to a user identity, where the SLA information includes different service levels signed by the same user identity; obtaining different service levels signed by the same user identity; and providing the user with the service at a corresponding service level. Through the technical solution of the present invention, a user can subscribe to more than one service level and the SP can ensure the QoS at different service levels for the user.

A method includes receiving metrics associated with traffic that complies with a grade of service (GOS) associated with a customer premises equipment (CPE) device, where the metrics identify a group of cells via which the traffic is received by the CPE device. The method also includes retrieving information associated with traffic conditions within a group of base stations; initiating a load balancing operation when traffic conditions within a base station indicate that a particular cell, associated with the base station, is congested; and sending, to a set of base stations that send traffic to the CPE device, a notification, where the notification causes traffic, not destined for the CPE device, to be rerouted to another base station, which enables the base station to send traffic, that complies with the GOS, to the CPE device, or causes the CPE device to receive traffic, that complies with the GOS, from a further based station.

The present invention discloses systems and methods for intelligently providing and charging for services on a network. A Service Controller aggregates usage history for a subscriber using a service on a network. An IICR consolidates the information into a subscriber profile and links the subscriber profile to community profiles or “segmentation” profiles. The Service Controller then seeks patterns in the subscriber profile, and adjusts the level of service for the subscriber based on said patterns. Services are dynamically provisioned and de-provisioned in real-time based on the subscriber's usage of the services, along with demographics and network conditions. Additionally, the subscriber is charged for the services based on his real-time use of the services and based on the Quality of Service (QoS) actually delivered.

A path table, a topology table and a level-of-service agreement table are stored in a storage device of a monitoring control apparatus. A path in which a communication fault occurs is determined based on the path table. The service levels small in terms of an upper limit value of a service cutoff time in emergency are sequentially extracted from the level-of-service agreement table. A path route calculation process is performed on at least one path coincident with the extracted service level, based on the path table. A path route optimization process is performed on at least one path route subjected to the route calculation. An execution result of the path route optimization process is registered in a path calculation result table.

An apparatus and method are provided for estimating the grade of service (52) and offered traffic (51) for voice over internet protocol calls at a gateway (2) bridging calls between a public switched telephone network (3) and an internet protocol network (4), the gateway (2) having a dial-control management information base. The method comprises the steps of periodically polling the dial-control management information base for dial peer traffic statistics (44), storing the polled data, estimating the carried traffic using the polled data (501), estimating the grade of service (52) by utilizing the Erlang-B formula in an inverse manner (502), operating on the estimated carried traffic obtained in the first estimating step (501), and estimating the offered traffic (51) using the estimated values for the carried traffic and the grade of service (52) obtained in the previous estimation steps (503). In a second embodiment of the invention, a system (FIG. 4) utilizing the method, continuously monitors the grade of service (52) and offered traffic (51) at gateways (2) in an internet protocol telecom network supporting voice over internet protocol. An enhancement of the system further comprises a world wide web interface (46) for generating monitoring reports.

A system and method of escalating non-realtime communications entering a Contact Center. The present invention removes communications that may initially be viewed as requiring deferred assistance, such as those near missing their SLA or those determined to require immediate handling based on identifying a particular important customer, from its shared file folders and “escalating” them to be routed as a live communications, for immediate response by a designated agent. An alternative tiered service model for a digital multimedia contact center assigns an entering contact to an initial immediate or deferred service tier based on routing criteria for the contact and may escalate or de-escalate the contact to a different service tier if the routing criteria changes. The service tier is initially determined based on a media type associated with the contact. The digital multimedia contact center contains a set of media servers, each of which passes a contact of a particular media type to a workflow engine (one for each service tier—immediate and deferred), which executes workflows to direct the processing of contacts at service tiers that require agent activity, for the immediate service tier contacts pass through a set of media routers. Agents are allocated to contacts by a dynamic automated contact distributor and the appropriate media router is used to route the contact to an agent. The workflow engines also execute workflows for agents to control the allocation of agents to contacts.

Based on requirement of operation, operation manager divides transmission services on network into network service classes (NSC) with different QoS attributes. Moreover, based on categories of service application, and categories of whether time of use is in busy or idle time periods, different expense standards are established for NSC, categories of service and time periods. In time of operation, based on expense standards related to user signed SLA parameters, NSC attributes, categories of service and time periods, operation manager implements discrepancy charging for services in different QoS attributes. In admission control and application for userí»s service, combination between equivalent bandwidth and marginal charging, and charging mode based on consumption are adopted for calculating fee of prearranged resources and actual consumed resources for each user. The invention satisfies charging requirement for discrepancy services.

Systems and methodologies are described that facilitate restrictive reuse resource set management with equal grade of service on forward link transmission. User throughput over a resource reuse set can be estimated, and an iterative method can be employed to reallocate users with poor spectral efficiency to reuse sets exhibiting high throughput to optimize overall throughput in a wireless network or a portion thereof.

A management system for a managed vehicle traffic lane adaptively and selectively extends authorization to use the lane to lower priority vehicle service classes when extension can be done without adversely impacting higher priority vehicle service classes. The management system offers significant quality of life improvement for motorists in congested urban areas by improving throughput of managed and unmanaged lanes and reducing travel times and fuel consumption.

The invention relates to a virtual network function dynamic migration method based on deep belief network resource demand forecasting, and belongs to the field of mobile communication. The method comprises the following steps: (S1) in view of the dynamic features of SFC business resource demand in a slicing network, establishing a system overhead model of comprehensive migration overhead and bandwidth overhead; (S2) in order to realize spontaneous VNF migration, monitoring the resource utilization condition of virtual network function or link in real time, and discovering the deployed bottom nodes or resource hot spots in the link in time by using an online learning based adaptive DBN forecasting method; (S3) designing a topology awareness based dynamic migration method according to the forecasting result, so as to reduce system overhead; (S4) proposing a tabu search based optimization method to further optimize the migration strategy. The forecasting method provided by the invention not only increase the convergence rate of a training network, but also realizes a perfect forecasting effect; by combining the forecasting method with a migration method, the system overhead and the violation frequency of the service level agreement are effectively reduced, and the performance of network service is improved.

The invention discloses an API Gateway automatic scaling method and a device under a micro service architecture. The device comprises an API gateway cluster, which is used for defining corresponding monitoring indexes according to the protocol level of a service level agreement SLA, and providing a user-defined monitoring index, a resource collection system which is used for collecting system dataand data of user-defined monitoring indicators, and combining the system data and data of user-defined monitoring indicators to obtain application resource monitoring data; a horizontal expansion controller, configured to receive application resource monitoring data in a first preset time, compare the application resource monitoring data with a preset resource use threshold, and obtain the numberof target service instances according to an automatic scaling algorithm; and a scaling controller which is adapted to adjust the number of service instances according to the target so as to maintainthe number of service instances to reach the target value. The device can realize the efficient utilization of resources and guarantee the performance and stability of the service.

A method for providing grades of service to unprotected traffic on an optical network that provides protection channels associated with working channels, defines a linearly ordered set of protection switch request priorities, and two or more grade of service priorities, and uses those priorities to enforce a protection access policy. The unprotected traffic may be of a high priority, approximating non-pre-emptable unprotected traffic (NUT); of low priority, like extra traffic; or may be of an intermediate priority between the two. This allows data transport providers to offer different unprotected transport services at different rates on protected links, in which the different unprotected transport services are associated with different probabilities of pre-emption.

A method for implementing varying service quality grades in a network switch is provided, comprises the steps of: classifying a plurality of users of the network switch into a plurality of service quality grades according to a contributing factor of the plurality of the users; connecting each of the plurality of users to the network switch via one of a plurality of ports of the network switch according to its service quality grade; determining an original priority of a packet in the network switch; and determining an adjusted priority of the packet according to both the original priority of the packet and a priority adjustment table of an ingress port of the packet. Each of the plurality of ports has a corresponding priority adjustment table, and each of the priority adjustment tables includes a mapping relationship between the original priority and the adjusted priority.

A method and system for providing online automobile service comparison, service ranking, expense comparisons and online price matching are disclosed. The system provides online automobile service comparison, service ranking, expenses comparison and online price matching through a designated website accessible by a user via a communication network such as the Internet and / or intranet. The method includes the steps of providing optimized information by the system regarding available automobile service stations in a specific area, automobile services offered, customer feedback rankings, cost of desired services, displaying the required information to the user. The method also includes the steps to purchase the desired automobile services. The method also include a system through which service stations can online match their competitor prices based on a pre-defined value / percent for a specific service or plural of services to gain additional business.

The invention discloses an alarm management method and device of passive optical network terminal equipment. The method comprises the following steps of: receiving alarm information reported by an optical network unit (ONU), and finding a preliminarily configured alarm monitoring template related to the ONU; modifying the alarm grade of the alarm information according to the alarm grade redefinition information configured in the alarm monitoring template, and reporting or abandoning the alarm information based on the alarm grade. By using the method, the function defect of the traditional PON (Passive Optical Network) management system for managing massive ONU alarms is overcome, and the function of providing different alarm monitoring ways aiming at different ONUs and alarm types is realized, therefore, the aim of applying different monitoring schemes by the PON terminal equipment according to the ONUs with different service grades is achieved, and the requirement for fine operation and maintenance of the PON is met.

To provide a service with fairness by providing QoS of approximately an equal degree among users of the same service class to keep fairness of the service as well as by maintaining a transmission rate at a predetermined ratio among users of different service classes to relatively keep QoS among service classes. A resource control method which is executed by a base station in a mobile communication between the base station and each of a plurality of mobile stations, the method comprising: an unallocated resource measurement step of measuring an amount of unallocated resources, when one mobile station originates a new connection request or a handover request; a service quality calculation step of calculating a service quality which can be provided to the one mobile station with the amount of the unallocated resources obtained by the measurement; a decision step of deciding whether the service quality obtained by the calculation is within a predetermined range in accordance with a service class to which the one mobile station belongs; and a reassignment step for reassigning the resources to each mobile station depending on the service class to which each mobile station belongs, when the service quality is not within the predetermined range in accordance with the service class to which the one mobile station belongs.

A quality of service (Qos) quantitative evaluation method for web service applied in the Internet environment is mainly used for solving the problem of Qos evaluation based on user view in a computation paradigm of SOC (Service-Oriented Computing). The method comprises the following steps: (1) quantitatively processing and evaluating the uncertainty of subjective data according to historical subjective evaluation data for web service; (2) quantitatively processing and evaluating the objective Qos of the web service according to the deviation degree of the objective Qos of the web service and SLA (Service Level Agreement); and (3) carrying out comprehensive Qos evaluation of the web service on the basis of the quantized data of the steps (1) and step (2). The method can solve the problem of uncertainty for subjective quantitative evaluation of Qos and the problem of subjective-objective comprehensive evaluation of Qos, thereby improving the quality of discovery, selection and combination of the web service in the dynamic and open Internet environment.

A data center allocates computer resources independently to each user company, and automatically changes a computer allocation in real time in accordance with each load. A control program (P20) forms a computer allocation control table (T22, T23) for each service level contract made between the data center and each user company, and sets the table to a load allocating apparatus (d100). A table (T19) is formed which is used for searching a user company identifier from an IP address (A0) in a user request packet. The load allocating apparatus (d100) checks a service level contract from the user request packet and transfers the user request packet to a proper computer group. The control program (P20) compares the service level contract (T20) with the monitoring result of the operation state of computers, and if the contract condition is not satisfied, the number of allocated computers is changed.

The invention relates to a car networking data transmission route selection optimized method based on electronic eyes. The car networking data transmission route selection optimized method comprises the following steps: (1) the electronic eyes collect traffic video images in real time; (2) a video processing module extracts traffic parameters according to the traffic video images; (3) a cloud computing platform affirms traffic flow state information according to the traffic parameters by combining the national road service level table; (4) a roadside unit broadcasts the traffic flow state information to car nodes, after each car node receives the traffic flow state information, the car nodes are adjusted in a self-adaptation mode and send the broadcast cycle of beacon news; (5) a car source node confirms crossroads where a data transmission route connected between the car source node and a car destination node may pass through according to an electronic map; and (6) the car source node selects the optimized route to send data according to the traffic flow information among the crossroads where the data transmission route may pass through. Compared with the prior art, the car networking data transmission route selection optimized method based on the electronic eyes has the advantages of being reliable in communication, high in promptness of data transmission, and the like.

The packets generated by each of multiple packet data applications are provided to a single Point-to-Point Protocol (PPP) stack and a single High-level Data Link Control (HDLC) framing layer to convert data packets into byte streams suitable for transmission through Radio Link Protocol (RLP) connections. Each of the resultant multiple byte streams is then provided to one of multiple RLP connections having different retransmission and delay properties. The RLP connection selected for sending data from each application is based on the grade of service most appropriate for the application. At the receiver, the data from the multiple RLP connections is provided to a single PPP stack.

The invention discloses an admission control method and an admission control system in a heterogeneous wireless network environment. The method comprises the following steps of: when an access request is received, collecting the multi-domain information of each network and acquiring a target quality of experience (QoE) vector of a user in the access request by using an admission control entity; performing granularity partition on the information of each attribute domain in the multi-domain information according to a predefined performance index to form information granularity vectors of each attribute domain; according to the target QoE vector of a user terminal and a predefined fuzzy membership function, establishing fuzzy membership grade vectors of resource grains in each attribute domain; based on fuzzy evaluation vectors and inference rules of the resource grains in each attribute domain, establishing mapping relationships between the fuzzy evaluation vectors of the resource grains in each attribute domain and a network comprehensive evaluation index so as to acquire a comprehensive evaluation vector; and according to comprehensive evaluation, selecting the network having the highest network grade of service as an access network. Through the method and the system, an effective admission control strategy is designed for the heterogeneous wireless network and the overall performance of the heterogeneous wireless network is improved.

The invention disclosed a method which achieves call in a multimedia communication call control. This method includes: set user service information of rank in advance, obtain customer service information of rank related to call entities, according to user information of rank, defined users call processing priority, and call in accordance with established call processing priority. According to user information of rank, the invention brings up processing priority call methods in the third generation mobile communication multimedia communications call control, such as IP Multimedia Subsystem (IMS). The method provides a different priority call for different user service rank, and ensures the call-processing speed of the important network user's, improves customer satisfaction and loyalty.

The invention discloses a bandwidth allocation method, device, data center and storage medium. The methods comprising the following steps of: determining user's preliminary predicted demand bandwidthbased on the bandwidth usage history data; collecting the bandwidth usage data of a user in real time and determining a bandwidth correcting strategy based on the bandwidth usage data; correcting thepreliminary predicted demand bandwidth based on the bandwidth correcting strategy to obtain an ideal allocated bandwidth; determining the actual allocated bandwidth of a user according to the bandwidth allocation rule and the ideal allocated bandwidth; adjusting user's bandwidth allocation according to the actual allocated bandwidth. The bandwidth allocation method, device, data center, and storage medium can make full use of history data, improve prediction accuracy, more accurately grasp changes in user bandwidth requirements, improve bandwidth utilization, and improve user experience. The intelligent dynamic adaptation of bandwidth allocation solves the problem of long configuration period and complicated process and realizes bandwidth allocation based on user service level.