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Method and service platform for realizing global virtual switchboard service

A technology of virtual switchboard and business platform, applied in the field of communication, to solve the problem of business triggering

Active Publication Date: 2016-12-21
CHINA TELECOM CORP LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The service platform flexibly selects different fields in the signaling to trigger services according to the routing source of the call information, thus solving the problem of service triggering in a multi-network access environment and meeting the needs of global service development

Method used

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  • Method and service platform for realizing global virtual switchboard service
  • Method and service platform for realizing global virtual switchboard service
  • Method and service platform for realizing global virtual switchboard service

Examples

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Embodiment Construction

[0027] The present invention will be described more fully hereinafter with reference to the accompanying drawings, in which exemplary embodiments of the invention are illustrated.

[0028] figure 1 It is a schematic diagram of an embodiment of the method for realizing the global virtual switchboard service in the present invention. like figure 1 As shown, the steps of the method for realizing the global virtual switchboard service in this embodiment are as follows:

[0029] Step 101, receiving call information from a calling terminal.

[0030] Step 102, extract routing source information included in the call information.

[0031] Step 103, select an information field associated with routing source information in the call information, and obtain service trigger information from the information field.

[0032] Step 104, perform service triggering according to the service trigger information.

[0033] Based on the method for realizing the global virtual switchboard service p...

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Abstract

The invention discloses a method for implementing a global virtual switchboard business and a business platform. The method comprises the steps of receiving call information from a caller terminal, extracting the call information comprising the information of a route source, selecting an information field related to the information of the route source in the call information, acquiring business trigger information from the information field, and triggering the business according to the business trigger information. Therefore, the business platform accessed through multiple networks can flexibly trigger the business according to the different fields in the route source selection signal of the call information, so that the problem of business triggering under the multi-network access environment is solved, and the requirement of global development of the business is met.

Description

technical field [0001] The invention relates to the communication field, in particular to a method and a service platform for realizing the global virtual switchboard service. Background technique [0002] The global virtual switchboard service is to form a virtual private network between enterprise customers and their branches distributed in different countries and regions around the world. Users can enjoy convenient voice services around the world by using extension numbers. The extension users of enterprise customers can be distributed in different countries and regions, and can belong to different operators. [0003] Enterprise customers can apply for one or more local numbers as local switchboard numbers in each country and region where the business is open, and assign an extension number to each individual user affiliated to the enterprise. The calling user can use the global virtual switchboard service by dialing the local access number (switchboard number). After di...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/42
Inventor 吕振华兰潮马亮卢扬明林云
Owner CHINA TELECOM CORP LTD
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