Automatic print order generating method and device

Abstract

The invention provides an automatic print order generating method and device. The method comprises the steps that S1, a print service item vocabulary is acquired; S2, pricing information corresponding to each word in the print service item vocabulary is acquired; S3, chat information produced in the process of communication between service personnel and a print customer through an instant chat tool is acquired; S4, the chat information is parsed and segmented, and a segmentation result matches each word in the print service item vocabulary; S5, for a word which is successfully matched, the pricing information corresponding to the word is found; and S6, an order is generated according to the word which is successfully matched and the pricing information. The automatic print order generating method provided by the invention can automatically generate the order, so that manpower participation in an order generating process is greatly reduced.

Description

technical field [0001] The invention relates to the technical field of network printing, in particular to a method and device for automatically generating printing orders. Background technique [0002] In the process of receiving printing orders from users through the Internet, customer service personnel of printing companies often need to communicate with users online through instant messaging tools to determine the type, printing volume, and process parameters of printed products that users need, and then find the corresponding quotations. To the customer, and make an order based on the information fed back by the customer, this kind of order making process is time-consuming and laborious, and the manual production process is prone to errors. Contents of the invention [0003] The object of the present invention is to provide a method and device for automatically generating printing orders, so as to realize the automatic generation of orders and reduce manual labor in th...

AI Technical Summary

Problems solved by technology

[0002] In the process of receiving printing orders from users through the Internet, customer service personnel of printing companies often need to communicate with users online through instant messaging tools to determine the type, printing volume, and process parameters of printed products that users need, and then find the corresponding quotations. To the customer, and make an order based on the information fed back by the customer. This order making process is time-consuming and laborious, and the manual production process is prone to errors.

Images