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Method and device for selecting service provider service

A service provider and service option technology, applied in the field of communication, can solve problems such as cumbersome process, complicated operation, and inconvenient user experience, and achieve the effect of convenient selection and good user experience

Inactive Publication Date: 2016-10-19
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Embodiments of the present invention provide a method and device for selecting a service provider service, so as to at least solve the problem in the related art that the operation is complicated and the process is cumbersome when the user selects the service provider service, which brings inconvenience to the user experience

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  • Method and device for selecting service provider service
  • Method and device for selecting service provider service
  • Method and device for selecting service provider service

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Embodiment Construction

[0025] Hereinafter, the present invention will be described in detail with reference to the drawings and examples. It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other.

[0026] In an embodiment of the present invention, a method for selecting a service provider service is provided, figure 1 is a flowchart of a method for selecting a service provider service according to an embodiment of the present invention, such as figure 1 As shown, the process may include the following steps:

[0027] Step S100, acquiring service option information, wherein the service option information is displayed on a preset visualized service menu;

[0028] Step S102, matching the corresponding service provider phone number and dialing signal according to the service option information;

[0029] Step S104, dialing the telephone number of the service provider according to the telephone num...

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Abstract

The invention discloses a method and a device for selecting a service provider service. The method comprises the following steps of acquiring service option information, wherein the service option information is displayed on a preset visual service menu; matching a corresponding service provider telephone number and a dial signaling according to the service option information; calling the service provider telephone according to the telephone number, and feeding back and sequentially inputting the dial signaling according to the service provider. In the correlation technology, when a user selects the service provider service, operation is complex, a process is tedious and inconvenience is brought for a user experience. By using the method and the device of the invention, the above problems are solved; the user can conveniently select the service provider service and a good user experience is brought for the user.

Description

technical field [0001] The present invention relates to the field of communications, in particular to a method and device for selecting service provider services. Background technique [0002] People inevitably need to deal with service providers (such as operators) in their daily life, and they need service providers to provide services immediately. Now the service attitude provided by service providers is getting better and better, and the service content is becoming more and more colorful. In life, users usually encounter scenarios including but not limited to the following: 1. Dial a service number of a telecom operator to inquire or seek services provided by the operator. For example, a telecom user dials China Telecom's customer service hotline 10000 and asks a customer service representative to inquire about local communication consumption or order a traffic package. Users always have difficulty obtaining the services they want after listening to various forms and c...

Claims

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Application Information

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IPC IPC(8): H04M3/42
CPCH04M3/493H04M3/527
Inventor 张光华
Owner ZTE CORP
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