A method and device for automatically selecting seats for online check-in

Abstract

The invention relates to the technical field of information service application and in particular relates to method and apparatus for automatic seat selection of online check-in. The method comprises steps of receiving real-time audio frequency information of user check-in, matching the received audio information with stored vocal print information, checking a matched user, acquiring user personal information and historic seat selection records when the matched user is found, and confirming a seat to be commended to the user with a combination of target flight taking-off and landing time and navigation. The invention discloses the method and apparatus automatic seat selection of online check-in and based on the vocal print technology; user vocal print is collected and matched to a user on a cloud, so information of user age, health conditions and flight seat selection habits can be identified; with a combination of flight direction and taking-off time, an optimal seat is automatically recommended to the user; by the use of the method, optimal seat information can be matched to the user with high efficiency, so user operation time is reduced and user flight-taking experience can be enhanced.

Description

technical field [0001] The invention relates to the technical field of information service applications, in particular to a method and device for automatically selecting seats for online check-in. Background technique [0002] A ticket reserves a passenger's seat on a flight. While tickets can be used for reservations, seats on flights are often overbooked in anticipation of no-shows. For this reason, seat assignments are usually not confirmed until passengers arrive at the airport and check-in. Previously, check-in required interaction between the passenger and a check-in or boarding agent. In recent years, airlines have installed automation that allows a passenger to self-check-in upon arrival at the airport. [0003] Check-in refers to handling check-in procedures for passengers, such as changing boarding passes, receiving passengers' checked luggage, arranging passengers' seats, etc. In related technologies, users can handle check-in services at the airport counter, o...

AI Technical Summary

Problems solved by technology

However, when you buy an airline ticket and check in online, do you worry about being exposed to the sun, whether it is safe, or what the view is like? There are many seats, but you have no choice

[0004] In the traditional processing process, since the user cannot predict the best viewing seat among the remaining seats in an unfamiliar place, the user can only rely on past experience when selecting a seat, and as a result, the best viewing position is often missed

In other words, although the user chooses the seat of the event, it does not necessarily guarantee the user's satisfaction

In many cases, users are slightly disappointed when they are seated in a seat that has a different impression than what they expected at the time of purchase

In addition, if a satisfactory seat cannot be found in a short period of time, it also causes a waste of user time

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