Response message processing method and device in self-service voice conversation
A technology for answering messages and voice, which is applied in the computer field, can solve the problems of low response success rate and achieve the effect of increasing success rate, improving response success rate, and accurate semantic recognition
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[0053] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.
[0054] Such as figure 1As shown, in an embodiment, an application environment diagram of a response message processing system in a self-service voice conversation is provided, and the response message processing system in a self-service voice conversation includes a terminal 110 and a server 120 . The terminal 110 has a function of accessing a network, such as the Internet or a telephone network, and the terminal 110 may be a mobile phone, a tablet computer, or a landline. The server 120 is used to implement the response message processing method in the self-help voice conversation. Specifically,...
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