Letter monitoring method, device and apparatus and storage medium

A technology of mail and sending methods, which is applied in the field of data processing, and can solve the problems of complicated tracking of mail circulation track and inability to realize unified monitoring and management

Active Publication Date: 2020-08-14
PING AN TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The main purpose of the present invention is to solve the problem that the existing track of mail circulation is complicated and cannot realize unified monitoring and management

Method used

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  • Letter monitoring method, device and apparatus and storage medium
  • Letter monitoring method, device and apparatus and storage medium
  • Letter monitoring method, device and apparatus and storage medium

Examples

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Embodiment Construction

[0068] The embodiment of the present invention provides a scheme for unified management of sending various letters based on the letter management and control platform, mainly through the unified management template and unified sending of letters by the platform, and recording the data of each link, for example, the business system pushes the letter data to the letter platform The time when the mail is generated, the time when the mail system generates the mail, the time when the mail system sends the mail, the time when the customer reads the mail, etc., the whole process of sending the mail to the customer for reading is tracked, and the visual display is displayed through the interface, so as to realize the intuitive viewing of the mail circulation track. Find and solve problems in time to improve customer satisfaction.

[0069] The terms "first", "second", "third", "fourth", etc. (if any) in the description and claims of the present invention and the above drawings are used ...

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Abstract

The invention relates to the technical field of data processing. The invention discloses a letter monitoring method, device and apparatus and a storage medium. The method comprises: reading letter information in different letter application programs, generating a circulation package and a circulation track diagram corresponding to the letter information, and setting a tracking mark in a circulation package. The circulation package for circulation through the tracking mark is monitored so as to acquire supervision information of the letter information in the circulation process, and the supervision information is displayed on a circulation trajectory diagram based on the supervision information so as to inquire and monitor the real-time dynamic state of the letter information; and accordingto the method, letter information in different letter application programs is monitored in a unified mode, the problem that in the prior art, different application letters need to adopt different monitoring means, and consequently letter tracking is difficult is solved, the supervision strength is improved, timely delivery of the letters is guaranteed, and the use experience of a user for a letter platform is improved.

Description

technical field [0001] The invention relates to the technical field of data processing, in particular to a mail monitoring method, device, equipment and storage medium. Background technique [0002] At present, there are two ways to send letters, online and offline, but whether online or offline, there are many ways to send them, such as APP, express delivery, customer service platform, etc. Outgoing letters can only be monitored through their respective platforms or programs when recording the flow of letters. This method is very convenient for users who only use a single way to send letters, but for using different When sending by means of mail, the monitoring of letters needs to be queried and monitored one by one platform or software, such as sending emails, there are thousands of APPs that can realize emails, such as Netease mailbox APP, Foxmail, QQ mailbox, etc., if the administrator needs When monitoring all employee emails of the company, it needs to be monitored on...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/08G06F16/953
CPCG06Q10/0833G06F16/953
Inventor 丁志勇
Owner PING AN TECH (SHENZHEN) CO LTD
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