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A method, device, device and storage medium for automatically answering incoming calls

An automatic answering and incoming call technology, applied in the field of data processing, can solve the problems of consuming user time and energy, uncontrollable answering incoming calls, lack of intelligence, etc., to achieve the effect of ensuring the needs of life and work

Active Publication Date: 2021-03-09
BEIJING SINOVOICE TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The current management of incoming calls is often limited to using application software to intercept harassing calls, or using voice mail to record incoming call recordings. Relying on simple "interception" and "recording" to process incoming calls will inevitably miss potentially meaningful calls. But answering each incoming call is very time-consuming and energy-consuming for the user
According to the above analysis, it can be seen that the existing methods for automatically answering incoming calls have a single way of answering incoming calls, which is similar to everyone and lacks intelligence.
And it is impossible to monitor and control the content of the call in real time, and there are uncontrollable problems in the whole process of answering the call

Method used

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  • A method, device, device and storage medium for automatically answering incoming calls
  • A method, device, device and storage medium for automatically answering incoming calls
  • A method, device, device and storage medium for automatically answering incoming calls

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Embodiment Construction

[0091] The following will clearly and completely describe the technical solutions in the embodiments of the present application with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are part of the embodiments of the present application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of this application.

[0092] A schematic diagram of the implementation environment involved in the method for automatically answering incoming calls proposed in the embodiment of the present application, as shown in figure 1 As shown, the implementation environment may include: a server terminal 11 and a mobile terminal 12 .

[0093] The server 11 may be a server, or a server cluster composed of several servers, or a cloud computing service center. The mobile terminal 12 refers to computer equ...

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Abstract

The application provides a method, device, device and storage medium for automatically answering incoming calls, and relates to the technical field of data processing. Realize the purpose of effectively replacing the owner of the phone to handle incoming calls through the application program of the mobile terminal. The method includes: connecting the current incoming call, obtaining the call voice of the user who dialed the call; recognizing the call voice to obtain text content; performing semantic analysis on the text content, and determining the reply from a plurality of preset call templates. The call template for the current incoming call; according to the call template for replying the current incoming call, generate and output a reply voice for answering the call voice.

Description

technical field [0001] The present application relates to the technical field of data processing, in particular to a method, device, device and storage medium for automatically answering incoming calls. Background technique [0002] In recent years, with the rapid development of mobile devices, mobile terminals are becoming more and more intelligent and convenient. People receive a lot of calls through their mobile phones in their daily life, including both meaningful calls and some harassing calls. With the development of artificial intelligence AI technology, some enterprise call centers also use intelligent robots to make outbound calls, increasing the harassment of ordinary users by unfamiliar calls. How to avoid missing important calls and shield harassing calls has become a more urgent problem to be solved. [0003] The current management of incoming calls is often limited to using application software to intercept harassing calls, or using voicemail to record incomi...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G10L15/26H04M1/72484H04M1/72448H04M1/72454H04M1/656G10L15/22G10L15/18G10L13/04G10L13/047
CPCG10L13/047G10L15/1822G10L15/22G10L2015/223H04M1/656H04M2250/60H04M2250/74
Inventor 吴天佐李健武卫东
Owner BEIJING SINOVOICE TECH CO LTD
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