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Intelligent man-machine interaction system and method for power industry

A human-computer interaction, power industry technology, applied in the social field, can solve problems such as insufficient business penetration and inability to meet the intelligentization of business systems in the power industry.

Pending Publication Date: 2020-11-03
SHENZHEN COMTOP INFORMATION TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At present, the common dialogue systems on the market all provide general-purpose scene applications, such as guessing songs, weather navigation, chatting, etc.; but the business penetration in the power industry is insufficient, and it cannot meet the demands of intelligent business systems in the power industry

Method used

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  • Intelligent man-machine interaction system and method for power industry
  • Intelligent man-machine interaction system and method for power industry
  • Intelligent man-machine interaction system and method for power industry

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Experimental program
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Embodiment 1

[0038]This embodiment provides an intelligent human-computer interaction system used in the electric power industry. like figure 1 and figure 2 As shown, the intelligent human-computer interaction system includes a conversation management module and a power industry knowledge database connected to the conversation management module, and the conversation management module includes a dialogue module and a semantic understanding module.

[0039] The dialog module is used to receive the semantic representation input by the user, and invoke the semantic understanding module through RPC after receiving the semantic representation. The semantic understanding module is used for performing skill-based intention recognition and entity recognition on the semantic representation. The dialog module is configured to forward the semantic representation to the small chat module through the routing service module when the semantic understanding module recognizes that the intent correspondin...

Embodiment 2

[0054] This embodiment provides an intelligent human-computer interaction method used in the electric power industry. The intelligent human-computer interaction method is realized by the intelligent human-computer interaction system described in the first embodiment. The intelligent human-computer interaction system includes a session management module and a power industry knowledge database connected to the session management module; the session management module includes a dialog module and a semantic understanding module; the intelligent human-computer interaction method includes the following steps:

[0055] The dialog module receives the semantic representation input by the user, and invokes the semantic understanding module through RPC after receiving the semantic representation;

[0056] The semantic understanding module performs skill-based intention recognition and entity recognition on the semantic representation;

[0057] The dialogue module forwards the semantic r...

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Abstract

The invention discloses an intelligent man-machine interaction system and method for the power industry. The system comprises a session management module and a power industry knowledge database. The session management module comprises a dialogue module and a semantic comprehension module; The dialogue module is used for receiving semantic representation input by a user; The semantic understandingmodule is used for performing technical intention identification and entity identification on the semantic representation; the conversation module is used for forwarding the semantic representation tothe chat module when the semantic comprehension module recognizes that the intention corresponding to the semantic representation is chat, and calling and realizing corresponding skills locally whenthe semantic comprehension module recognizes that the intention corresponding to the semantic representation is other skills; and the chat module is used for carrying out task type intention identification and entity identification on the semantic representation, and calling corresponding information in the power industry knowledge database according to an identification result so as to execute acorresponding task. The intelligent man-machine interaction system can be applied to the power industry, and the intelligent experience of power industry business is improved.

Description

technical field [0001] The present invention relates to the social field, in particular to the technical field of human-computer interaction, and more specifically, to an intelligent human-computer interaction system and method for the electric power industry. Background technique [0002] Human-computer dialogue is a sub-direction in the field of artificial intelligence. In layman's terms, it means that people can interact with computers through human language, that is, natural language. Human-machine dialogue systems can be divided into four subproblems: small talk, task-driven multi-turn dialogue, question answering, and recommendation. Small talk intersects with Q&A and task-oriented dialogue respectively, so practical applications basically consist of multiple subtasks. Among them, chatting, question-and-answer, and task-driven multiple rounds of dialogue are all initiated by the user, and the dialogue system responds passively. The recommendation is that the dialogue...

Claims

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Application Information

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IPC IPC(8): G06F16/332G06F40/30G06F40/295G06F9/54G06N3/04
CPCG06F16/3329G06F40/30G06F40/295G06F9/547G06N3/044G06N3/045
Inventor 王忠军刘绍光李寿荣赵敏全胡定波
Owner SHENZHEN COMTOP INFORMATION TECH
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