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Hospital diagnosis anti-queue jumping method

A technology for hospitals and medical consultations, applied in the field of hospital management, can solve problems such as the adverse effects of a harmonious society, rushing into patients, and long queues of patients waiting in line

Active Publication Date: 2020-12-29
ZHONGNAN HOSPITAL OF WUHAN UNIV
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] In recent years, as people's living standards are getting better and better, people pay more and more attention to medical and health care, and more and more patients go to regular hospitals. However, the speed of medical technology development and the speed of expansion of medical resources Unable to meet people's needs, the queue of patients waiting in the hospital is getting longer and longer, which leads to the phenomenon of some patients jumping in the queue
[0003] At present, the method of anti-jumping the queue for hospital visits is as follows: First, patients make registration appointments online or offline. It is inevitable that there will be some patients who rush into the consultation room because of waiting for a long time and feel impatient; or when the current medical staff wants to see patients who have jumped in the queue or even patients who have not registered for an appointment, the doctor will not call the next time. The patient whose turn is not available at this time, and the patient waiting to be called in the waiting room has no way of knowing whether someone has jumped in line, which greatly affects the fairness, justice and openness of the patient's medical treatment, and has an adverse impact on the construction of a harmonious society
Even, if a patient in the waiting room finds that someone has jumped in line, it will escalate the conflict between the patient and the doctor, and between the patient and the patient

Method used

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Examples

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Embodiment 2

[0127]In the actual scenario, there will be some patients who are transferred from the emergency room to the general specialist clinic. If the treatment is performed according to the method of preventing the queue in the hospital visit provided in Example 1, the said type of patients will be regarded as not. For legitimate patients, in order to solve the aforementioned problems, this embodiment provides another method for preventing queue jump during hospital visits.

[0128]This embodiment provides an achievable way, such asFigure 6Shown:

[0129]Step 601: Emergency patients register through either the self-service registration machine or the manual window, and obtain a registration card with a location label.

[0130]Emergency patients register through either self-service registration machine or manual window. The description is that emergency patients can register offline. Of course, the method of registration is not limited to offline registration. Emergency patients can also register th...

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Abstract

The invention relates to the technical field of hospital management, and provides a hospital diagnosis anti-queue jumping method. The method comprises the steps that a patient registers through any one of a mobile terminal, a self-service registration machine and a manual service window, and a registration card with a positioning label is obtained; a diagnosis room is provided with an inductor, and the inductor is matched with a positioner and a background server to judge whether the patient entering the diagnosis room is a legal patient or not; and when it is judged that the patient enteringthe diagnosis room is an illegal patient, a timer starts timing, and when the preset time is exceeded, a reminding mechanism is activated. According to the hospital diagnosis anti-queue jumping method, the situation that some patients forcibly jump queues during diagnosis, or medical personnel want to diagnose the patients who jump queues or even patients who do not have registration appointment,but patients waiting for calling numbers in a waiting room cannot know whether someone jumps queues or not is effectively avoided.

Description

【Technical Field】[0001]The invention relates to the technical field of hospital management, and in particular to a method for preventing queue jump in hospital visits.【Background technique】[0002]In recent years, as people’s living standards are getting better and better, people are paying more and more attention to medical and health care, and more and more patients are going to regular hospitals. However, the speed of medical technology development and the speed of medical resources expansion The inability to meet people's needs has led to longer and longer queues of patients in the hospital, which led to the phenomenon of some patients jumping in line.[0003]At present, the method of preventing the team from entering the hospital is as follows: First, the patient makes an appointment online or offline. When the patient sees a doctor, he queues up according to the time sequence of the appointment, and the voice prompter calls the number according to the order of the appointment, but...

Claims

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Application Information

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IPC IPC(8): G07C11/00G16H40/20
CPCG07C11/00G16H40/20G07C2011/04
Inventor 罗国庆蒋巧俐罗睿涵
Owner ZHONGNAN HOSPITAL OF WUHAN UNIV
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