Server fault diagnosis method and device, equipment and readable storage medium

A fault diagnosis and server technology, applied in the computer field, can solve problems such as time-consuming and labor-intensive, reducing the efficiency and accuracy of server fault diagnosis, limited experience and professional ability, etc., to achieve improved diagnostic efficiency, high accuracy, and improved efficiency and the effect of accuracy

Pending Publication Date: 2022-01-04
济南浪潮数据技术有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This process is time-consuming and labor-intensive, and is also limited by the experience and professional ability of technicians, which reduces the efficiency and accuracy of server fault diagnosis

Method used

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  • Server fault diagnosis method and device, equipment and readable storage medium
  • Server fault diagnosis method and device, equipment and readable storage medium
  • Server fault diagnosis method and device, equipment and readable storage medium

Examples

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Embodiment Construction

[0041] The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0042] To facilitate solution understanding, the background technology involved in this application is firstly introduced.

[0043] As a computer with higher hardware configuration and more fixed application scenarios, the server has higher stability than ordinary household personal computers, and can perform reliable operation without stopping for a long time. However, the hardware has a lifespan, and the software also has loopholes and bugs. When the server is running, it is in a ...

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PUM

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Abstract

The invention discloses a server fault diagnosis method and device, equipment and a readable storage medium. The method disclosed by the invention comprises the following steps: acquiring fault information of a server in real time; searching a graph node corresponding to the fault information in the fault knowledge graph, and determining an adjacent node of the graph node, wherein the fault knowledge graph takes various faults and corresponding solutions of the server as knowledge sources; and determining a diagnosis result and a solution of the fault information based on the map information of the map nodes and the adjacent nodes. The various faults and corresponding solutions of the server are used as the knowledge sources, the fault knowledge graph is constructed, the graph nodes and the adjacent nodes which are automatically searched based on the real-time fault information can comprise key contents and solutions of the current fault information, and the efficiency and accuracy of server fault diagnosis are improved. Correspondingly, the invention provides the server fault diagnosis device, the equipment and the readable storage medium which also have the above technical effects.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a server fault diagnosis method, device, equipment and readable storage medium. Background technique [0002] Currently, for server failures, technicians may need to analyze the content of the failure to determine a corresponding solution. This process is time-consuming and labor-intensive, and is also limited by the experience and professional ability of technicians, which reduces the efficiency and accuracy of server fault diagnosis. [0003] Therefore, how to improve the efficiency and accuracy of server fault diagnosis is a problem to be solved by those skilled in the art. Contents of the invention [0004] In view of this, the purpose of the present application is to provide a server fault diagnosis method, device, equipment and readable storage medium, so as to improve the efficiency and accuracy of server fault diagnosis. The specific plan is as follows: ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07G06F16/36G06F16/951G06N5/02
CPCG06F11/079G06F16/367G06F16/951G06N5/02
Inventor 耿志成杨虎
Owner 济南浪潮数据技术有限公司
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