Trans-department provincial petition service system and method

Abstract

The invention discloses a cross-department provincial-level petition service system and method, belongs to the technical field of government affair business handling, and aims to solve the technical problem of how to formulate a unified petition business specification and provide the cross-department petition service system to facilitate petition of the masses and grading and timely processing of problems reflected to the masses. Comprising a government affair service network used for displaying and publishing petition service information and supporting the masses to edit and submit petition application information; the resource sharing interaction platform is configured with a petition specification standard and is used for verifying the petition application information based on the petition specification standard and generating a verification result; the petition service system is used for cleaning and converting the petition application information passing the inspection; the petition information sharing service system is used for pushing the petition acceptance information to the petition information sharing service system; and the petition service handling system is used for carrying out service handling based on the petition acceptance information and returning a service handling process and a service handling result in the form of petition feedback information.

Description

technical field [0001] The invention relates to the technical field of handling government affairs, in particular to a cross-departmental provincial petition service system and method. Background technique [0002] In the current society, the issue of complaints from the masses is a thorny issue faced by governments at all levels. The essence of petition work is mass work. At the beginning of its birth, petition work was to become a bridge and link between the party and the government and the masses. Although the informatization construction for complaints from the masses has been relatively perfect, if the organizer does not have strong informatization support for complaints involving several departments, and does not take the initiative to negotiate with relevant departments, it is easy to cause buck-passing and unreasonable problems. Effectively solve problems, influence the public impact that affects the government, and cause adverse effects on society. [0003] How to ...

AI Technical Summary

Problems solved by technology

[0004] The technical task of the present invention is to address the above deficiencies, to provide a cross-departmental provincial petition service system and method, to solve the problem of how to formulate a unified petition business specification, and to provide a cross-department petition service system, which is convenient for the masses to petition and respond to the masses Grading and timely handling of technical issues

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