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Method and device for collecting user behavior characteristics

A user and behavioral technology, applied in the direction of selecting devices, speech analysis, instruments, etc., can solve problems such as strong limitations, and achieve the effect of accurate statistical results, reliable statistical information, practicability, and rich methods and means

Inactive Publication Date: 2006-10-25
HUAWEI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

However, this method has strong limitations. At present, the collection of user behavior characteristics of the SMS platform is mostly used in businesses like voting, so as to realize the statistics of voting.
However, there is currently no technology for collecting user behavior characteristics based on voice services

Method used

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  • Method and device for collecting user behavior characteristics
  • Method and device for collecting user behavior characteristics
  • Method and device for collecting user behavior characteristics

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Embodiment Construction

[0032] The invention provides a technical solution for collecting user behavior characteristics through voice, which can be used not only to count the behavior characteristics of user groups, but also to count the behavior characteristics of a single user. The core idea of ​​the present invention is: in the communication network, when the user establishes a call, obtain the specific content of the user's call, determine the user's identity through the identity confirmation technology of voice recognition, and convert the voice content of the call into text form through the voice recognition technology information, and then analyze the content of the text information to obtain keywords, and then obtain the behavior characteristics of the user according to the keywords.

[0033] Such as figure 1 The system for collecting user behavior characteristics of the present invention includes a voice acquisition unit, a speech recognition unit, a semantic analysis unit, a user identity r...

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Abstract

The method includes steps: obtaining talk tone in user communication; using speech recognition to convert content of talk tone to text information, and analyzing and obtaining user id corresponding to character of voice print of talk tone, saving user's behavioral characteristic information and related user id. The invention also discloses equipment for collecting user's behavioral characteristics. The said equipment includes unit for acquiring voice, speech recognition unit, semantic analysis unit, user in recognition unit, and unit for storing behavioral characteristics. Through talk tone, the invention can acquire user's behavioral characteristics.

Description

technical field [0001] The invention relates to the technical field of intelligent communication value-added services, in particular to a method and device for collecting user behavior characteristics. Background technique [0002] In the current information service system, it is the goal pursued by operators and other service providers to provide users with satisfactory and personalized services, and it is also what users really need. At present, the collection and statistics system of user behavior characteristics (including behavior habits) has been widely used in the communication industry, especially in some value-added service systems. However, the existing methods for collecting user behavior characteristics are generally limited to some rough statistics or statistics such as some anonymous questionnaires. [0003] At present, the collection of user behavior characteristics is mostly used on the Internet or SMS platforms. For example, on the Ethernet platform, by co...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/36G10L15/08G10L15/28G10L17/00H04Q3/00
Inventor 闵国兵钟杰萍汪芳山
Owner HUAWEI TECH CO LTD
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