Method and device for collecting user behavior characteristics

A user and behavioral technology, applied in the direction of selecting devices, speech analysis, instruments, etc., can solve problems such as strong limitations, and achieve the effect of accurate statistical results, reliable statistical information, practicability, and rich methods and means
CN1852354AInactive Publication Date: 2006-10-25HUAWEI TECH CO LTD
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
HUAWEI TECH CO LTD
Publication Date
2006-10-25
Estimated Expiration
Not applicable · inactive patent

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Abstract

The method includes steps: obtaining talk tone in user communication; using speech recognition to convert content of talk tone to text information, and analyzing and obtaining user id corresponding to character of voice print of talk tone, saving user's behavioral characteristic information and related user id. The invention also discloses equipment for collecting user's behavioral characteristics. The said equipment includes unit for acquiring voice, speech recognition unit, semantic analysis unit, user in recognition unit, and unit for storing behavioral characteristics. Through talk tone, the invention can acquire user's behavioral characteristics.
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Description

technical field

[0001] The invention relates to the technical field of intelligent communication value-added services, in particular to a method and device for collecting user behavior characteristics. Background technique

[0002] In the current information service system, it is the goal pursued by operators and other service providers to provide users with satisfactory and personalized services, and it is also what users really need. At present, the collection and statistics system of user behavior characteristics (including behavior habits) has been widely used in the communication industry, especially in some value-added service systems. However, the existing methods for collecting user behavior characteristics are generally limited to some rough statistics or statistics such as some anonymous questionnaires.

[0003] At present, the collection of user behavior characteristics is mostly used on the Internet or SMS platforms. For example, on the Ethernet platform, by co...

Claims

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