The invention relates to the technical field of digital communication, in particular to an automatic
crank call making and issuing method and
system for operator businesses, and the method comprises the following steps: establishing professional
crank call businesses of a bureau data
configuration management system, automatically configuring
crank call making instructions and keyword information, issuing the instructions and
processing execution results. Data storage and persistence; the method has the beneficial effects that the method is suitable for network access equipment of various types and various manufacturers, the efficiency of making, collecting, issuing and storing the crank calls of the
network element equipment can be greatly improved, various defects in traditional collecting, analyzing, storing, making, comparing and issuing
modes are perfectly abandoned, customers are helped to save related costs of collecting, analyzing, storing, making, operating and maintaining and the like, and the customer experience is improved. The method closely follows the development trend of
the Internet technology, improves the quality and efficiency of office data
configuration management, and provides a new basis and power for the development of the
communication industry.