1540 results about "Business rule" patented technology

A system and method for supporting Product Lifecycle Management over a distributed service network topology that connects a hierarchy of functional domains, each domain having a service ontology and one or more service composition schemas defined by the service ontology. Each service composition schema models a business process in its domain. Descriptions of services provided to each domain are published to a service repository by providers of the services, in conformity with one of the service composition schemas. There is a business process proxy provided by the service provider for each service description, which encapsulates for public access the internal processes of the service provider. The invention makes use of an event messaging protocol that enables service collaboration and ad-hoc workflow composition. Each business process is implemented by an ad-hoc workflow comprised of one or more tasks connected by one or more business rules. For each business process there is a business flow manager that dynamically composes ad-hoc workflow prior to execution and dynamically modifies the ad-hoc workflow as the business process executes. The business flow manager uses backward-chain inferencing and then forward-chain inferencing to generate the ad-hoc workflows, based on user identification of a target task. The business flow manager is able to stop execution of the workflow and regenerate a workflow for remaining tasks in response to events received over the network from service providers, and is also able to detect conflicts in the workflows at composition time and at execution time.

The present invention teaches a method of creating and presenting a user interface comprising a Dynamic Mosaic Extended Electronic Programming Guide (DMXEPG) using video, audio, special applications, and service dynamic metadata. The system enables television or digital radio service subscribers to select and display of various programs including video, interactive TV applications, or any combination of audio or visual components grouped and presented in accordance with the dynamic program/show metadata, business rules and objectives of service providers, broadcasters, and/or personal subscriber choices, collectively referred to as mosaic element presentation criteria.

Disclosed herein is a method and system for hardware-accelerating various data processing operations in a rule-based decision-making system such as a business rules engine, an event stream processor, and a complex event stream processor. Preferably, incoming data streams are checked against a plurality of rule conditions. Among the data processing operations that are hardware-accelerated include rule condition check operations, filtering operations, and path merging operations. The rule condition check operations generate rule condition check results for the processed data streams, wherein the rule condition check results are indicative of any rule conditions which have been satisfied by the data streams. The generation of such results with a low degree of latency provides enterprises with the ability to perform timely decision-making based on the data present in received data streams.

Embodiments of the invention provide a method for detecting changes in behavior of authorized users of computer resources and reporting the detected changes to the relevant individuals. The method includes evaluating actions performed by each user against user behavioral models and business rules. As a result of the analysis, a subset of users may be identified and reported as having unusual or suspicious behavior. In response, the management may provide feedback indicating that the user behavior is due to the normal expected business needs or that the behavior warrants further review. The management feedback is available for use by machine learning algorithms to improve the analysis of user actions over time. Consequently, investigation of user actions regarding computer resources is facilitated and data loss is prevented more efficiently relative to the prior art approaches with only minimal disruption to the ongoing business processes.

A method for fraud detection leverages an existing financial institution's fraud classification functionality, which produces a first level detection, with a “user-centric” classification functionality, which produces a “second” or more fine-grained detection regarding a potentially fraudulent transaction. After passing through an existing (“institution-centric”) fraud detection technique, a transaction that has been identified as potentially fraudulent is then subject to further analysis and classification at the “user” level, as it is the user is presumed to be the best source of knowledge of the legitimate credit card use. Information about the transaction is shared with the consumer, preferably via one or more near real-time mechanisms, such as SMS, email, or the like. Based on the user's response (or lack thereof, as the case may be), one or more business rules in the institution's fraud detection system can then take an appropriate action (e.g., no action, reverse the transaction if complete, deny the transaction if in-progress, or the like).

Methods and apparatus, including computer program products, for interacting with a user to define business rules in a declarative manner. The invention operates to display a rule set as an editable list of conditions and an editable list of actions, the conditions and actions being linked to each other by the combination of an editable list of if-values and an editable list of then-values, wherein if-values and then-values are explicitly linked to each other, conditions and if-values are explicitly linked to each other, and then-values and actions are explicitly linked to each other in the displayed lists.

A system is provided for settling cash letters containing check images that are exchanged by banks connected to an image exchange system (IEX). Settlement amounts are computed and sent to the Federal Reserve Banks' National Settlement Service (FRBNSS) for settlement based upon business rules. Further, a method is provided for processing a financial check transaction between a plurality of financial institutions, including at least first and second institutions, the method including providing electronic check data, relating to at least one check to be paid by the second institution, from the first institution to the second institution to effect an automatic check presentment; and automatically performing an electronic settlement determination for the at least one check, based on the electronic check data and predetermined business rules.

Embodiments of the invention provide a method for detecting changes in behavior of authorized users of computer resources and reporting the detected changes to the relevant individuals. The method includes evaluating actions performed by each user against user behavioral models and business rules. As a result of the analysis, a subset of users may be identified and reported as having unusual or suspicious behavior. In response, the management may provide feedback indicating that the user behavior is due to the normal expected business needs or that the behavior warrants further review. The management feedback is available for use by machine learning algorithms to improve the analysis of user actions over time. Consequently, investigation of user actions regarding computer resources is facilitated and data loss is prevented more efficiently relative to the prior art approaches with only minimal disruption to the ongoing business processes.

An embodiment of the invention includes means to select portal resources (portlets, page and page groups) as displayed to a user based on pluggable rules engine; a rules database; and a portlet application aggregation engine which applies rules to select and display selected portlets, pages and page groups to a user.

Providing services within a network of service providers sharing an authentication service and a set of business rules. A central server receives a first request from a first server to provide a first service to a user via a client without forcing the user to present credentials. In response to the received first request, the central server stores data identifying the first service on the client. The central server further receives a second request from a second server to provide a second service to the user via the client after the user presents the credentials to the second service. After receiving the second request and the presented credentials, the central server allows the user access to the second service. In response to allowing the user access to the second service, the central server further allows the user access to the first service as a result of the stored data.

A method and apparatus are provided that interact with an IPTV product deployed in a communication network. The method and apparatus of the present invention collects subscriber activity data, such as channel changes generated by the subscriber while watching video or TV in an IPTV system. The system and method of the present invention collects, parses and processes this consumer activity data. The method and apparatus of the present invention collects and aggregates the IPTV consumer activity data from multiple IPTV consumer activity data collection systems. The aggregated data, collected over a national or global basis can then be used to generate metrics. The metrics are then analyzed by business rules to generate marketing data reports that can be used as an strategic analysis tool for communication network operators, content providers and advertisers to determine consumer usage of the IPTV systems and viewing of programming and advertising.

A system and method for developing web services that incorporate business rules. The system and method includes three frameworks: a Design Time Framework, an Object-Service Framework, and a Run Time Framework. In the Design Time Framework, the system and method includes receiving a business rule in a descriptive markup language from a user and generating source code artifacts in an object oriented programming language based on the business rule. In the Object-Service Framework, the system and method includes relating the generated source code artifacts to a pre-built Business Rules service. Finally, in the Run Time Framework, the system and method includes providing the Business Rules service, wherein the Business Rules service interacts with the generated source code artifacts through the relationship defined by the Object-Service Framework.

A single instance, multi-tenant procurement system, includes an access module to provide access to a plurality of end users associated with an organization to their respective accounts, each account being customized by a super user of the organization, a search engine to execute searches for products offered by one or more suppliers, a transaction module to process and track one or more requisitions generated by the plurality of end users, a business rules module to apply business rules established between the organization and the one or more suppliers to process the requisitions, and a data repository to store data generated on the system.

A method and system for implementing on-line financial institution services via a single physical and logical platform deploys global online banking applications in an environment in which the applications are built from a single source base and adapted to various business rules and languages associated with different regions, countries and businesses. Separate web apps are created for each individual business according to contextual attributes, and application servers running the context dependent web apps provide the interface between customers and banking functionality. The platform relies in part on reuse of appropriate components to achieve integration, as well as sharing of core services. As a result of the independent nature of business specific components, each business may require different versions of application software and may update or implement new components without affecting existing business components.

Methods and systems for real-time management of sensor data, based on application level logic made available at the edge of the enterprise are disclosed. According to an embodiment of the invention, an intelligent data router is communicatively coupled to one or more data sensors and a data management server. In one embodiment, the intelligent data router executes application level logic encapsulating business rules to make real-time enterprise data decisions and execute business transactions.

An automated electronic information backup, storage migration, and recovery system includes techniques for automatically observing all file events over a plurality of computing devices. The observed file events are mapped to the applications producing them. A relevancy of those file events are determined based on an application information repository. Business rules are produced based on this information to automatically backup all relevant file event changes and restore or migrate backed up information when necessary.

The present invention provides various contact center embodiments for interacting with customers using instant messaging. In one embodiment, the contact center is configured to receive instant message notifications from a customer when the customer is available for contact by instant messaging. In another embodiment, the contact center is configured to route sessionless instant messages only to a selected agent for a specified period of time. In another embodiment, the contact center is configured to provide to customers presence information for administered instant message addresses before the customers contact the contact center. In another embodiment, the contact center is configured to perform an outbound instant messaging campaign or alert with customers.

A system for managing customer involvement with a contact center involves one or more monitoring applications executing on one or more computerized servers associated with the contact center, the applications monitoring communications between individual customers and the center; and a rules engine executing on the one or more computerized servers, the rules engine accessible to the monitoring application, the rules engine enabled to generate and implement business rules. Upon detection by one of the monitoring applications of an instance of unsuccessful or incomplete interaction between a customer and the contact center, session data determined during monitoring is used by the rules engine to determine contact center-initiated activity to be implemented to establish new communication with the customer to resolve issues related to the unsuccessful or incomplete interaction.

A method and system and computer readable medium for: (1) the creation and representation of business rule definitions, (2) the creation and representation of enforcing rule handlers, (3) the creation and representation of a framework to check the existence of rules then, apply the appropriate handler, (4) and the distribution of the rule definitions and handlers to clients. The present invention defines a rule language and provides a framework that separates the definition of the rules, the enforcing handler, the system at which rules are generated and the system at which rules are enforced. Further, in one embodiment, the present invention uses standard XML notations to define rules and standard XSL and XSLT processing instructions to enforce rules. Using standard XML, XSL and SXLT allows clients to use off-the-shelf XML parser and XSL processors in lieu of developed code or rule based engines.

A complaint resolution system, also referred to as a disputes system, enables registered consumers to file a complaint against a merchant. During complaint preparation, the disputes system advises the consumer of relevant cases and other information, allows the consumer to vent their emotions, and prepares a well-formed complaint on behalf of the consumer. After the consumer approves filing of the complaint, the complaint is compared with the merchant's stored business rules. If the merchant's solution for the problem and the consumer's desired solution match, then the disputes system automatically forms an agreement. The disputes system monitors compliance with the agreement by the merchant and consumer. If the merchant has specified a business rule for the problem, but the merchant's solution for the problem and the consumer's desired solution differ, then the disputes system initiates automated mediation, automatically preparing an Answer comprising the solution from the merchant's business rule as the merchant's starting negotiating position. If the merchant has not specified a business rule for the consumer's problem, then the disputes system initiates automated mediation, asking the merchant for his or her Answer to the consumer's complaint. During processing of the consumer's complaint, the disputes system maintains and updates a detailed case record. At the conclusion of the case, the disputes system automatically prepares an anonymized case summary, and adds the anonymized case summary to a database of anonymized case summaries.