Electronic information product return management method based on return certificate management and system thereof

Abstract

The invention relates to an electronic information product return management method based on return certificate management and system thereof. An unmodifiable return certificate data storage module, a data submitting module and an analysis control module are set in an electronic information product, return protocol and return certificate data which are agreed by retailer and consumer are reliably managed and effectively utilized, so that product use process is tightly combined with return certificate management control, during the period for trial use, a return request can be conveniently proposed when user can not obtain expected effect even if the product has no quality problem, and the user can not use the product function once requiring return. The invention also provides a return management system based on the method and network. The method and system can cause product purchaser not to bear the risk that a product without use effect is purchased, and meanwhile technical schemes adopted in trial condition control, product function return management and return processing mode can prevent damage to retailer caused by abuse of return right.

Description

technical field [0001] The invention relates to a return management method, in particular to an electronic information product return management method and system with a user manager, a login manager, a product function manager and multiple application function modules. Background technique [0002] Existing electronic information products with user manager, login manager, product function manager and multiple application function modules include electronic learning machines, electronic game machines, medical electronic products, English learning software, computer-aided education systems, computer-aided design , computer-aided manufacturing, teaching management system, integrated business management platform, and so on. Its user manager is used to set and manage user information and password information of legitimate users; login manager is used for login authentication, identifying and allowing legitimate users to log in and use products; application function modules are u...

AI Technical Summary

Problems solved by technology

However, the existing electronic information product return processing methods do not take into account the characteristics of the electronic information product itself, fully consider the relevant issues that consumers can ask for an effective return request at any time when the product is not effective, and also It is difficult to ensure that consumers do not abuse this return right

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