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A call processing method, device and system

A technology of call processing and call reminder, which is applied in the field of communication, can solve the problems of no automatic reminder, delayed processing of important events, and failure to automatically remind the calling user to call the called user again, so as to avoid timely processing

Active Publication Date: 2018-03-13
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] When the calling user calls the called user, if the called user does not answer, the calling user may forget to call the called user again because he is busy with other things after hanging up for a period of time, causing some important matters to be delayed. There is no automatic reminder mechanism in the technology, and it is impossible to automatically remind the calling user to call the called user again

Method used

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  • A call processing method, device and system
  • A call processing method, device and system
  • A call processing method, device and system

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0058] Embodiment one (for above-mentioned situation one):

[0059] Taking a broadband call (playback by the media server) as an example, the call processing flow is as follows: figure 2 shown, including:

[0060] Step 21: The calling UE_A who subscribes to the no-response reminder ring tone calls the called UE_B, and the call is connected to the core network.

[0061] Step 22: The core network calls the called UE_B.

[0062] Step 23: UE_B is idle, and returns a ringing message to the core network.

[0063] Step 24: The core network queries the subscription information of the calling and called users, and judges that UE_A has subscribed to the no-response reminder CRBT service, and UE_B has signed the called CRBT service, then initiates a call to the CRBT service server, and the message contains the CRBT service reception Encode.

[0064] Step 25: The CRBT service server triggers the called CRBT service according to the CRBT service access code, and searches the database ...

Embodiment 2

[0074] Embodiment two (for above-mentioned situation two):

[0075] Taking a broadband call (playback by the media server) as an example, the call processing flow is as follows: image 3 shown, including:

[0076] Step 31: The calling UE_A who signed the no-response reminder ring tone calls the called UE_B, and the call is connected to the core network.

[0077] Step 32: The core network calls the called UE_B.

[0078] Step 33: UE_B is idle, and returns a ringing message to the core network.

[0079] Step 34: The core network queries the subscription information of the calling and called users, judges that UE_A has subscribed to the no-response reminder CRBT service, and UE_B has signed the called CRBT service, then initiates a call to the CRBT service server, and the message contains the CRBT service reception Encode.

[0080] Step 35: The CRBT service server triggers the called CRBT service according to the CRBT service access code, and searches the database for the CRBT...

Embodiment 3

[0096] Embodiment three (for above-mentioned situation three):

[0097] Taking a broadband call (playback by the media server) as an example, the call processing flow is as follows: Figure 4 shown, including:

[0098] Step 41: The calling UE_A who subscribes to the no-response reminder ring tone calls the called UE_B, and the call is connected to the core network.

[0099] Step 42: The core network calls the called UE_B.

[0100] Step 43: UE_B is idle, and returns a ringing message to the core network.

[0101] Step 44: The core network queries the subscription information of the calling and called users, judges that UE_A has subscribed to the no-response reminder CRBT service, and UE_B has signed the called CRBT service, then initiates a call to the CRBT service server, and the message contains the CRBT service reception Encode.

[0102] Step 45: The CRBT service server triggers the called CRBT service according to the CRBT service access code, and searches the database ...

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PUM

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Abstract

Disclosed are a call processing method, device and system, for reminding a calling subscriber to call a called subscriber again after some time in the case that the called subscriber does not answer when the calling subscriber calls the called subscriber. The call processing method provided in the present invention includes: when a calling user equipment calls a called user equipment, if the calling user equipment has subscribed to a no-answer reminding color ring back tone service and the called user equipment does not answer within a certain period of time, then playing a no-answer reminding color ring back tone subscribed to by the calling user equipment for the calling user equipment; acquiring reminding indication information sent by the calling user equipment, and performing a call reminding operation for the calling user equipment according to the reminding indication information.

Description

technical field [0001] The present invention relates to the technical field of communications, in particular to a call processing method, device and system. Background technique [0002] Color Ring Back Tone is the abbreviation of "Coloring Ring Back Tone Service" (Coloring Ring Back Tone), which is a special sound effect (such as music, song, Storyline, character dialogue) ringback tone business. Color ring tones can fully demonstrate the user's unique personality and taste, making the communication process full of fun. [0003] When the calling user calls the called user, if the called user does not answer, the calling user may forget to call the called user again due to being busy with other things after hanging up for a period of time, causing some important matters to be delayed. There is no automatic reminder mechanism in the technology, and it is impossible to automatically remind the calling user to call the called user again. Contents of the invention [0004] ...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04W4/12H04W76/00H04W88/18
CPCH04M3/42017H04M3/42195H04M3/48H04M2201/14
Inventor 徐彬张建峰葛昊
Owner ZTE CORP
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